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T Fusion Steakhouse in Brooklyn

I'd like to hear some reviews of T Fusion Steakhouse on Quentin Road in Brooklyn, so I can compare them with my own unfavorable first and probably last impression. I'm wondering if our experience was just a fluke or if it is typical.
We were there Sunday evening. The place was very attractive, with upstairs and downstairs seating areas. When we arrived, about 6:30 the place wasn't very crowded, but within the next half hour or so, it was filled to capacity.
After we waited awhile, we had to ask and then wait for bread on the table, which we saw at other tables. After the bread was finally brought, we had to ask again and wait for the spreads to put on the bread.
We began with the roasted duck salad, which tasted o.k., but nothing special. I think that it could have been presented more attractively with slices of duck, as it was described on the menu. Instead there were uneven bits of duck that looked like some leftovers mixed into the salad.
In consultation with the waitress, we chose the Spencer Steak ("Boneless Prime Ribeye Cut" $32) which was ordered medium, and the "21+ day aged prime Entrecote" ($34) which was ordered medium well. (We had actually wanted the "21+ day aged Tenderloin Delmonico" ($38) which was on the menu, but wasn't available.) The waitress said that both these cuts would be juicy, and not dry. The menu actually described Medium as "pink center", and Medium Well, as "slightly pink center". The fact that the descriptions of rare through well done, were actually described on the menu led me to believe that the kitchen would be very careful about the preparation.
When they arrived, the steaks were both well done (no pink) and dry, and definitely not of the flavor that we have had in other restaurants - some better than others, but all better than here [K.S., a"h; Le Marais, Abigael's, Prime Grill, Solo (the best)]. The Steak Fries that accompanied the steaks were pale, and also nothing special.
We were very disappointed, but I'm ashamed to admit that when the waitress asked "Is everything fine?" (rather than "How is everything?) we didn't complain. (The place was packed by then, and we didn't want to bother waiting again.)
Aside from the food, we had trouble several times attracting anyone's attention to get water refills, and ketchup for the fries.

As we were eating, a woman who I assume was the owner, came over and asked how everything was. We said "o.k.", a little unenthusiastically. She was very gracious, and prompted us for details. She was apologetic, and said that they were understaffed that night, and said that desserts would be on the house, which we appreciated. (Unfortunately, without asking us which desserts we wanted, the waitress brought us desserts of their choice - which were again, sadly disappointing. The pareve cheesecake was heavy and imho awful.)

All in all, the only positive experiences that night were the attractive ambience, and the pleasant and gracious attitude of the owner(?)
It's really a shame, since there are not many (or any?) upscale meat restaurants in Brooklyn, and we were really hopeful. Again, I am curious to hear other feedback. After all, the place was packed, and there must have been some returnees.

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  1. I've been there twice- a week after the grand opening, and two weeks later.

    The first time, we sat downstairs, back to back with the owner, Alison Katz of Tea for Two fame. Although we enjoyed our food on our first visit, I can readily concur with you that service was lacking, mostly in the sense that although the maitre d' asked us half a dozen times if everything was okay, we waited interminable waits between getting a) glasses of water b) the bread basket c) our appetizers d) and the main courses, which we received only about an hour after ordering them, but some 25 minutes after we already finished our appetizers. That's still generous because we didn't have our orders taken until about 15 minutes after we were seated. Also, because the place was only open for a week, the menu selection was reduced, leaving out the most attractive component- the dry-aged steaks.

    The second time we went, which was early Sunday evening, I was hoping to test the dry-aged steaks, but alas they were sold out from the previous day. I did however like the food that we eventually ordered, but as my spouse later pointed out (in a rather disappointed manner) that for each dish we ended ordering, between the chicken, steak and lamb they were all braised in the same mushroom sauce. I did notice an improvement though in the service.

    I do intend to visit the place again, but I think that this time I will call in advance to make sure that the dry-aged steaks are available.

    1. I unfortunately have to agree with all the posts so far. I ate with 4 people and everyone ordered a different steak. Our expectations were high, but nobody left impressed. The prices of the steaks don't match the quality of the meat or the cooking.

      1. Finally, upscale fleischig in Brooklyn. We've been to TFusion twice already. Once after opening week and once last night. Though I agree the service was a bit slow the first time, to be fair, the place was really busy so I'll cut them some slack. the service was much improved on my second visit and really a non-issue. I highly recommend the Cowboy steak--it was a generous portion and a very juicy cut. my husband loved the chicken chantrelle. Good spot for a date. Romantic and attractive ambiance.

        1. My date treated me to dinner here last week and the fact that he took me here rather than to one of the less-upscale kosher restaurants in brooklyn showed that he cared enough to impress me. The carpaccio appetizer was delicate and delicious. The filet mignon (yes, I ordered the filet mignon! Hey I'm worth it!) melted in my mouth. And try the wine. I'm not a drinker but they have a nice selection and it definitely added a special touch to the evening.

          1. I was also there last night, and I LOVED it. I had the most incredible lamb dish I've ever tasted. Melted in my mouth. My husband had the cowboy steak - came just like he liked it - well done. But still, it was soft and de-lish. We got there early, before the crowds, but stayed late. I never saw the waiters and waitresses skip a beat. Every time asked for a refill for my tea it arrived quickly. All in all, I recommend you try again.

            1. I went with friends a week or 2 after opening and I was pleasantly surprised by the ambiance. The place is beautiful. The presentation was very nice, but I thought the portion size was a bit small. I tasted the ceviche, which was good, and I ordered the squash soup, which was quite good, though just a tiny bit burned. My friends had the steak for two, which looked excellent, and they said it was good. I will have to try some of the aged steaks some time. Oh, and BTW, when you order something well done, or close to it, don't be surprised if you're disappointed. Read Anthony Bourdain's book, "Kitchen Confidential," about the ins and outs of being a chef in a fancy restaurant. In it, he spills the beans bout how, when people order well done steaks, they are regularly served the bottom of the barrel because they won't know the difference. (other important points of his include "never order fish on a Monday" (because it's always from last Thursday), "if the bathroom is dirty, the kitchen is a lot worse," and (except, obviously, in kosher meat establishments) "even when they tell you there's no butter in your food, there's butter in it."

              1. I was there the other week.
                The steak was cooked perfectly, but it was virtually flavorless. All the sauces tasted like water, but the bernaise was pretty good considering they cant use butter.
                The sweetbreads tasted like crimini mushrooms, no other flavor. the duck salad, was a few pieces of well done duck breast which was flavorless. The mango dressing was nice though. The veal chop is a generous portion and was cooked as asked (medium) But for the prices the food is eh. If it was cheaper i might say its ok. The interior is a bit tacky, whats with the T Fusion coat of arms on the wall. and the plates are huge, way to big for the table and the service is dreadful. There is no excuse for how bad it is. waiters clearing tables before we were finished. rude service. and all arounf very disorienting. I would try them again in a year or so and give them another try.
                The portions are generous though.

                1. Was there this afternoon, arriving around 4pm. While I certainly agree that the place is beautiful, the service left alot to be desired. We had a party of 6 adults and 2 children. The original waiter who took our order was quite good, but apprently he came off shift, and was replaced by another waiter. We were unaware of this, and apparently, the replacement waiter didn't really care about us. Two plates of rolls were placed on the 4 tables we shared, It was impossible to get a roll without having two people pass the plate (I was sitting at the end of the table). There should have been 3 or more plates. The appetizer was OK, but nothing to write home to mother about (I had the meat ravioli - way too much in the way of mushrooms). My steak (the Spencer) was good, however the accompanying lyonnaise potatoes were tasteless and extremely small from a portion standpoint. The waiter never came around during dinner to refill our water glasses or ask how everything was. One of the children ordered the Lasagna, and the waiter was asked to have NO sauce put on top. He swore that there would not be, after being told repeatedly that the child does not like the sauce. So guess how the Lasagna arrived on the table!!! When finally parched enough without water I requested the lady at the door (the only staff in the dining room for at least 5 minutes) to have our water refilled. When the waiter finally did show up in the room, she asked him - he said, it wasn't his job, it's the busboys! All this in front of us. How absolutely unprofessional and disgusting! Finally, when the bill came around, there was an 18% gratuity added by the establishment. I must say that I tip based on service, anywhere from 0% to 20%. I despise restaurants taking that VOLUNTARY action out of my hand, and my not being able to give a message to the satff with my tip. The waiter deserved about 2%, not 18%.

                  My suggestion, stay away from this place until they get some better and more professional wait staff. Obviously all the previous posters pointed out this shortcoming, yet nothing has changed. I would hope that he owner reads these reviews and makes the appropriate changes.

                  1. I've been there only once around month and a half ago and would like to say that the food was OK but not more than that!!! service was average but kind and its seems that the waiters are not proffesional as upscale restaurant as t-fusion seems to call itself but as i was talking to our really kind waiter and wanted to leave for him extra tip in my credit card he refused to take Suprisingly!!!! i never saw in my entire 36 years of my life a server that refuse to accept a tip....:-) as i start to cut deeper to the Suprising refusal he told me that he Dont get that money anyway!!! he actually continue to tell me that he Do not get none of the money that Me as a customer MUST pay18% Gratitute that added by the establishment.he told me that he get low salary!!! this is a shame for this beautiful and well decor restaurant that treat the staff like that. i read all your reviews and wanted to come for the staff rescue and maybe to clear the cloud why the staff is so Un attentive!! and the should have if they were happy in their job Enviorment!!! Me Personally Just Decided Not To Go There Anymore!!

                    1 Reply
                    1. re: lovetoeatkosherfood

                      I was taken there last week by a business client. I must say, that we arrived early in the evening, 6ish, it was empty, the service was very good, and the food was superb from the best ive ever had. i had the garlic soup, and the most expensive steak (dont remember name) the other 2 clients had different steaks and sweetbreads. They claimed it was excellent as well.
                      maybe they cleaned up their act.

                    2. I'm coming to New York for Pesach and I heard a rumor that Tea Fusion will be open. Is this true??? Is it going to be the same hashgacha??