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Sep 21, 2007 02:13 PM

Places and Hubs: Current Problems

The previous Places Problems thread was getting unwieldy, and a lot of the reports in it are for things we've fixed, so I'm starting fresh with this summary. If I'm missing a major problem, please let me know in a reply, and I'll investigate and add it to the list.

PROBLEM: When searching in Link to a Place, you often don't find the entry in the Places Database, even if it already exists.
WORKAROUND: If you know the entry is there, search for it separately, and use the full name from the database to search when linking. Also, check to see if the Place has the correct Region assigned--that is often the reason it can't be found.

PROBLEM: Primary Cuisine list is missing some things and has odd categorizations for others.
REPORTED: -- If you've got suggestions for updates, please use that thread on Site Talk to discuss them.
WORKAROUND: Select the closest option in Primary Cuisine and add the correct information in the cuisine tags fields.

-- Jacquilynne, Community Manager for Chowhound

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    1. re: Robert Lauriston

      I'm not clear what the problem was in that scenario beyond just that something timed out and you ended up with the correct result as far as I can tell. If it's a recurring problem, or if I'm misunderstanding, please let me know.

      1. re: Jacquilynne

        Aha, the bug is slightly different:

        1. Search for a place that's not in Chow Places or Google Maps.

        2. When not found, click the Add a Place button.

        3. Enter name and address.

        4. Click the "Add place" button.

        Expected result: message that the place will be added to my post.

        Actual result: nothing. Clicking the "Add place" button produces no action.

        HOWEVER, when you click Cancel, the entry appears.

      1. re: applehome

        They put in a fix for that a few days ago, and we got many reports from people who said it was fine now, is it still not working for you?

        1. re: Jacquilynne

          No. I don't use IE7 - I use Firefox, on 2 PC's, one using, and the other still on 1.5. I get the same results on both. I have Zone Alarm on the 1.5 machine, but have turned it completely off and still get the same results. I just flushed cache and re-logged in on both machines - still the same results.

          At this point, I go to and the screen just sits there blank - the "waiting" little circle is not turning - it has retrieved the site - but it just sits there blank. This reflects the original problem - trying to establish a place from a thread - it goes off on the search and just sits there blank. I do this also from the new places page - which works fine - but when I choose the add a place now from the search page, it sits there blank (same as /places/new).

          I just tried it with IE6 - same thing - flag isn't waving, I have a blank screen. I just tried it on SeaMonkey 1.1.4 - same thing. I have no problem doing searches on google maps on any of these browsers.

          Help! Something my ISP (Verizon FIOS) is doing? Something set wrong on my WAN router? Some redirect not coming in right?


      2. I don't know if this is an old bug carried over or a new one, but it is Wild.

        I changed my theme to the 'light' background and suddenly the Place Edit buttons stopped working. When I changed the theme back to 'dark', all is well. FYI I'm using Firefox


        1. Flossie's should show up on the LA Southern/Soul hub map but does Not.

          Harry's Oklahoma Style Smoke House BBQ in Lomita should be on the Barbecue map - it is Not.

          1. Still linking to the wrong map. For example, the info correctly gives the information:

            Crepe O Chocolate
            San Francisco Bay Area - 75 O'Farrell Street, San Francisco CA - SF - Union Square

            but the map is for an address on Farrell Street in Gilroy, CA.

            1 Reply
            1. re: Ruth Lafler

              Google Maps has problems with "O'Farrell." I think the apostrophe throws it off.