new people at Scoops?
Of all the times I've gone to Scoops (usually in the early evening after work as it's on the subway route home), I've only seen him there twice. He obviously has these other guys there to serve. Even when he was there, he was moving about the store as two girls worked the counter.
On Friday around 1:00 he was there but not serving, he was just hanging out outside. There were at least 4 workers in the store besides him, 2 servers (1 hanging outside) and two in the back.
I had his date walnut ice cream and it was delicious. The consistency was much better than on my last trip to Scoops.