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Shake Shack Limit?

ellenlouise Aug 28, 2007 02:03 PM

Is there a limit on how many burgers/fries/shakes one person can order at Shake Shack? I had never heard of this or seen a sign, but I've had two people now tell me they think there is both a limit, and a sign advising of it. But I don't see anything on the Shake Shack website, and I can't find any info online.


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  1. MMRuth RE: ellenlouise Aug 28, 2007 02:05 PM

    Yes - saw the sign Saturday - I believe it limits you to 6 items per person.

    2 Replies
    1. re: MMRuth
      merrymc RE: MMRuth Aug 28, 2007 08:02 PM

      I walked by today (at 3:30 PM the line was simply too long for a shake)...I thought it said 6 of the "same" items per person...though I could have misread. Six items per person sounds a lot more reasonable.

      1. re: merrymc
        merrymc RE: merrymc Aug 30, 2007 08:19 AM

        I checked yesterday...6 of the same items per person is the limit. This time the line was short enough to consider eating a burger "just because."

    2. d
      DutchOenophile RE: ellenlouise Aug 28, 2007 07:36 PM

      Shake Shack has had a 6 burger limit for a couple years now. The sign that talks about the grill being small and "orders this tall" has been visible for at least the last two seasons.

      1 Reply
      1. re: DutchOenophile
        a_and_w RE: DutchOenophile Sep 19, 2007 04:25 PM

        You are correct. The limitation on orders has been in effect for some time.

      2. s
        starstuff RE: ellenlouise Aug 30, 2007 08:32 AM

        I happened to be in the area and went right at 11am for opening. Best time to go as I was #2 on line. The line was very light for the first 30 minutes.

        1. a
          AtomicLunch RE: ellenlouise Sep 9, 2007 09:35 AM

          I think if I waited in the line for more than 30 minutes and the person in front of me ordered more than six burgers, fries and shakes, I might be tempted to bury him under the dog park. That's a rule I don't mind.

          1. f
            foodwhisperer RE: ellenlouise Sep 9, 2007 09:46 AM

            how good are these burgers. I hear they are the best, and people line up for them. But lines dont convince me, they line up at magnolia bakery for the worst cupckaes imaginable... I went to New York burger because a sign said AOL award for best new york burger,,,it was far from being a great burger. Thus far i like soupburg's burgers the best,,Walker's has a good burger ,,i want to be amazed by Shake Shack. What do ya think?

            11 Replies
            1. re: foodwhisperer
              funkjester RE: foodwhisperer Sep 9, 2007 03:13 PM

              well, I don't think you'll be AMAZED by the burgers at Shake Shack. They're a'ight, sometimes good, but not something you really want to wait more than 20 minutes in line for, and it definitely won't blow you away. Not all it's hyped up to be.

              1. re: funkjester
                MMRuth RE: funkjester Sep 9, 2007 03:18 PM

                Agreed. I like the Shake Shack burger. I actually think that it is a very good burger - moist, I like the bun, perfect meat to bun ratio etc. But I wouldn't wait in line for more than about 5 minutes to order it. Also like the fries.

                1. re: MMRuth
                  Fajap RE: MMRuth Sep 10, 2007 03:25 PM

                  I had their portobello burger and a lemonade when I went and both were delicious.

                  1. re: MMRuth
                    nancyhudson RE: MMRuth Sep 11, 2007 11:51 AM

                    Ditto - I went because of Chowhound recommendations and for the novelty of it, being I was in NYC on vacation, but I certainly have had better burgers. Matter of fact, I'm sure they exist in NYC with a much shorter line!

                2. re: foodwhisperer
                  steve h. RE: foodwhisperer Sep 9, 2007 03:25 PM

                  a shake shack burger comes with a reinvigorated madison square park. priceless.

                  1. re: steve h.
                    MMRuth RE: steve h. Sep 9, 2007 03:27 PM

                    So true - love the shiny metal tree sculptures. We've only gone at 11:00 am-ish on a Saturday or Sunday - usually an overcast one. I would like to try that salted caramel custard though.

                    1. re: MMRuth
                      steve h. RE: MMRuth Sep 9, 2007 03:32 PM

                      i like to grab a beer and a burger, sit at a table, scratch a doggie or two and take in some seriously great architecture.

                      it wasn't always this good.

                      1. re: MMRuth
                        kathryn RE: MMRuth Sep 9, 2007 09:05 PM

                        The salted caramel is quite good -- I only wish it were a tiny bit saltier. Perhaps next time I'll bring my own salt.

                    2. re: foodwhisperer
                      Blumie RE: foodwhisperer Sep 20, 2007 08:19 AM

                      Shake Shack burgers are great on a beautiful day when the ability to eat in Madison Square Park contributes greatly to the overall experience (and when either the line is short or you are so engrossed in conversation with a friend, lover, etc., that you don't mind the ridiculous wait). At all other times, it's just not worth it, IMHO.

                      1. re: Blumie
                        a_and_w RE: Blumie Sep 20, 2007 03:42 PM

                        I wholeheartedly agree with this appraisal. Great if you don't have to wait or are distracted, but not worth the ridiculous lines you often see.

                        1. re: a_and_w
                          TBird RE: a_and_w Sep 21, 2007 07:58 AM

                          definately agreed. i always go with a back up plan. if the line even remotely looks long, i bail. no biggie, try again another day!

                    3. mochikpl RE: ellenlouise Sep 11, 2007 09:47 AM

                      what is the best time to go? i cannot stand waiting in lines especially for food. i know lunch time is the worst. should i go early when it opens at 11AM or real late around 10PM when it closes? or is there a better time to go?

                      2 Replies
                      1. re: mochikpl
                        TBird RE: mochikpl Sep 11, 2007 09:55 AM

                        3:30 is the best time. if there are more than 15 people, bail.

                        1. re: mochikpl
                          kathryn RE: mochikpl Sep 11, 2007 11:45 AM

                          If the weather is nice, 11am and 10pm are both good times to go; so is around 4 or 5pm but only on weekdays. On weekends if the weather is nice, there's a line from about noon onwards...

                          If it's raining, then essentially there's no line at all.

                          Check the Shack cam on shakeshacknyc.com beforehand!

                        2. s
                          schmorgasbord RE: ellenlouise Sep 11, 2007 12:28 PM

                          I'm glad they posted a sign! Pretty much what happens is that some company gopher is sent with a list to get food for the office. Times that by ten and what you get is a long unmoving line and no shake and fries for me. Hopefully this will speed it up.

                          2 Replies
                          1. re: schmorgasbord
                            kathryn RE: schmorgasbord Sep 11, 2007 07:52 PM

                            Eh, they just end up sending multiple gophers instead! I've seen teams of 3-4 each holding 6 burgers.

                            1. re: kathryn
                              TBird RE: kathryn Sep 18, 2007 08:47 PM

                              had a shack burger and a double cheeseburger on the way home. no wait at 6:30. still feeling the love!

                          2. Alice Q RE: ellenlouise Sep 20, 2007 09:31 AM

                            Does anybody know when they close for the winter? Any chance they will still be open in mid/late October?

                            8 Replies
                            1. re: Alice Q
                              Lucia RE: Alice Q Sep 20, 2007 09:32 AM

                              Definitely. Last year they closed in Dec.

                              1. re: Lucia
                                BillyBob RE: Lucia Sep 20, 2007 01:16 PM

                                Was there yesterday and asked the guy that exact question. Surprisingly, he said they were going to stay open all winter. Incredulous, I pressed him again on the question. He remained steadfast in his opinion. I then asked him when they closed last year and he confirmed the December date. He then reiterated that they were going to try to stay open all winter. Who knew? That would be great because - maybe contrary to many on the boards - I really like the burgers better than some of the more hyped places like Burger Joint - I like the fat content (comes from the brisket they grind up), the crust on the meat they sometimes get right, the proper meat-to-bun ratio, the Shack sauce and - as pointed out by many - the beautiful outside park experience. Yesterday, my Buddy and I also "got Sheboyganed" and ordered the Sheboygan dog to split. OK for a dog, but we agreed the real draw is the burger and the views.....What will it be like in January? BBBrrrrrrrrrrr

                                1. re: BillyBob
                                  TBird RE: BillyBob Sep 20, 2007 01:24 PM

                                  definately good news. i will be there to brave 3 feet of snow! bbbrrrrrrrrlecious!

                                  1. re: BillyBob
                                    kathryn RE: BillyBob Sep 20, 2007 01:54 PM

                                    I asked them about this last year -- and the ladies at the register told me it just got superdepressing when it was cold out. Everybody would grab their food and leave...plus, they keep the windows open, so it's drafty in there! I hope they are OK in the snow.

                                    FYI, when it gets cold, they change the hours so they close at 7pm!

                                    Last year, they closed for the season on December 1. They reopened on March 19 (two days before their scheduled re-opening).

                                    1. re: kathryn
                                      a_and_w RE: kathryn Sep 20, 2007 03:38 PM

                                      I've said it before and I'll say it again, it's time to open an indoor branch elsewhere in Manhattan.

                                      PS: Totally agree with BillyBob re the delicious brisket and crust on the burgers, though I personally am a fan of Burger Joint.

                                      1. re: a_and_w
                                        steve h. RE: a_and_w Sep 20, 2007 03:42 PM

                                        wouldn't be the same.
                                        you can always go to blue smoke but it's simply not the shack.

                                2. re: Alice Q
                                  Alice Q RE: Alice Q Sep 20, 2007 02:41 PM

                                  I am glad to hear they will still be open in October, but isn't it part of the fun of this place that it's seasonal? I'm looking forward to trying it, but I'm not sure it would be quite as much fun in the dead of winter!

                                  1. re: Alice Q
                                    steve h. RE: Alice Q Sep 20, 2007 03:23 PM

                                    would they use those tree-like propane/lng heaters?

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