Has anyone ever had a good experience at IHOP?
I'm wondering if they ALL suck, or just our local one... we went there once and had incredibly slow service and even worse food, (our waitress was the only one in the place and she was run off her feet and getting complaints all round, poor thing!) Her excuse was that they had a new person in the kitchen and it was their first day and they didn't know what they were doing... okay, I'll buy that. The waitress was very nice about it and our meal (what we'd managed to eat of it) was comped. We stayed away for a year and tried them again recently, and it was a carbon copy of the first time! We didn't have to pay for my breakfast, because it was thoroughly inedible, and I sent it back to the kitchen virtually untouched.
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I just wnted to add 2 cents to this very long thread. IHOP is hit or miss , it usually varies by individual store. Here in Atlanta the Roswell IHOP is spot on every time but the South Cobb location is the absolute pits. The trouble is the Management seems to care but it is a care motivated only by half attempts at profit concerns. A few months ago my girlfriend and I were in the South Cobb store and had deplorable service. I emailed IHOP and received a call from the "District Manager" He was polite and did apologize even offered to send me a gift certificate for the cost of our bill.. Well long store short despite having my Name, phone and email no certificate ever arrived. and a month later a friend said they had a bad time at the same store and would never go back. So I suppose I would say go to a new ihop with an open mind..but odds are your first impression will probably be a good one. Also I would highly reccomend the Roswell Rd IHOP and the Buckhead one both are welcome oasises at 2 am when you just can't do another trip to the ableit mighty and glorius Waffle House.
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My sister just called me, raving about this months taste of america pancakes. She had the WA apple crisp and my BIL had the Bananas foster( it came with ice cream). She said they were both great. Pretty smart of IHOP to introduce 3 new flavors each month. Gets ppl going back to try the new offerings.
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Actually, yes. I had a very tasty late brunch/lunch there a few months ago while waiting for my car to be serviced at the nearby dealership. This was in Santa Ana, California. The service was extremely friendly and quick (maybe because it wasn't busy), and the food was fresh and tasty. Their cornmeal pancakes are yummy. The restaurant was spotlessly clean too. They even made us some iced coffee which, while not brilliant, was unlimited in supply and definitely drinkable, and I appreciated the extra effort since they don't normally serve iced coffee. The only restaurants in the immediate vicinity were fast food chains so this was definitely the best of the bunch.
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re: FoodieKat
Pancakes are not something you want every day,but when you are jonesing,they really hit the spot.And IHOP has never failed to hit the pancake spot for me.When I lived in New England,I frequented the Bickford's chain ,mostly because of a delightful waitress who worked there named Roberta.She was a living doll;but if pushed to the wall,i would say that IHOP does pancakes better.I never venture into the sandwiches and dinners on their menu,and never much asked for any high-dollar service,just bring the pancakes and leave me be.I cannot recall IHOP ever disappointing-but agin,this is only a 2-3 times a year thing.Hey,its pancakes.
The carafe of coffee used to be really cool,but in these days of No-Smoking,it is pretty much a non entity.
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i have them all the time. here's how it plays out:
- friends and i go in
- promptly seated
- eat delicious pancakes
- pay amount on menu
- leave
- joy ensuesit's definitely not the sort of place you go in and expect to be catered to in the way you would be at a fine dining joint, but what do you expect? it's ihop. go for the pancakes.
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I frequently breakfast at the local IHOP. The place is clean and efficient, the manager greets me like a best friend, the hash browns are always perfect, and their crepes are wonderful. Ordering eggs poached medium is hit or miss, but that's a minor quibble considering how right everything else is.
One sign of a good breakfast venue is whether it has any breakfast clubs. ("Breakfast club" = a group of pals who show up same time, same day each week.) My IHOP has one.
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I work with seniors with Alzheimer's dementia. At least twice a month we go to IHOP for breakfast. While IHOP is not high on my list of places to go for breakfast I do appreciate ours greatly-they do a good job of cooking (I've always gotten perfect poached eggs), they are quick, and we've always had great service. Since we are somewhat regulars we do tend to get the same waitress and she is a love. She knows us, knows what my grannies like and has my order down to memory (I always get the International Passport with the swedish crepes w/lingonberry sauce). I can't speak for any others in the area, but every other Thursday morning I have no problems with going to ours!
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Never Again
six of us went to IHOP in Kaneohe (Oahu) for dinner tonight. The 20 minute wait for a table turned into 30 or more. Once we were seated it was 15 minutes before they brought water/took our order, and then about a half hour to actually get our food. None of it was good. My pancakes were dried out, not warm, and poorly cooked. My bacon must have been sitting in a steam table since they started dinner service. Thank heaven I didn't order eggs, some of the other guys did... poor souls. They explained that they had been hit by a rush of large groups earlier in the evening, and they were understaffed. They were kind/smart/generous enough to cut 20% off our bill. While we knew that the slow turn around time was not our waiters fault, we did know that the fact that our plates arrived smeared with each other's food, that he dropped his order book on the floor and then stuffed it back into his apron pocket, along with napkins and cutlery and he stuck the bill down in a wet spot on the table so that it was almost impossible to tell what we were being charged for were his issues. We tipped him, mostly out of pity, but we did not tip well (and generally we do).
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Just got back from the Atlanta area and went to one near Lithonia on Panola Road. Normally I would avoid IHOP because of my chain aversion but it was either that or Waffle House (too grim to contemplate). I have to admit it was a pretty good breakfast, everything cooked as ordered, hot and tasty. The only problem was the rack of syrups had no labels on any of the pitchers, leaving you to choose between the kinda purple one, the kinda red one a light brownish one and one that was kinda purply brown. THey all pretty much tasted the same so it didn't make a lot of difference.
A secondary point is how Waffle house owns the breakfast market in the suburban area there, wifey and I drove around for about forty five minutes looking for a reasonable alternative. There just weren't any mom and pop places to be found.
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re: Scrapironchef
I'm glad to hear you at least tried to find something. IHOP does a decent breakfast, and unfortunately my breakfasts there are generally better than what I've gotten at local places, even those that came with recommendations. Just because a place is independently owned doesn't mean they don't source all their stuff from sysco.
I once went to a very attractive local restaurant for breakfast. They had a very homey looking kitchen which was, by design, in plain site of the entire restaurant. While I was sitting there watching the cook opened up a bag of gravy mix for my biscuits and gravy. a very sad experience.
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While I much prefer Original Pancake House if it's breakfast, I've actually had some good experiences (with decent food and good service) at the IHOP in Royal Oak, Michigan.
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re: Fibber McGee
Oh Fibber, OPH is the best! We lived for years in the Chicago area and I salivate at the thought of Walker Bros. OPH pancakes, basted eggs, real cream in the coffee, etc. Every time we go back to visit the relatives, they think we are nuts to stand in line for an hour. All we have here are yucky Bob Evans, not the same!
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We've eaten at a couple locations in Wichita and have had good service and HOT food. I mostly go there for a patty melt burger, although I did actually order a pancake breakfast a couple times ago that was quite filling. My wife loves the crepes florentine (hold the hollendaise sauce), I even help her finish the last bite or two, and I'm no big fan of spinach.
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re: podunkboy
I have to chime in because I don't think I will ever get to write an ode to IHOP again. My love affair with IHOP began in preschool when my dad would take me at least 3 times a week for breakfast. Growing up my cousin and I would con my grandmother into taking us by asking for hot chocolate, she let us drink the little coffee creamer cups and have pigs in a blanket. In the summer the IHOP near me is open 24 hours a day. My sisters and I used to call up guy friends to take us to IHOP at 3 in the morning. After prom half of the many high schools' students can be found at IHOP. My husband and I laugh because no matter what time day or night we see someone we know at IHOP. The moral to my story is the IHOP near me is great, always busy, and the food is consistently good. The consistency of the food for the price is a great value for someone like me who will travel across states to satisfy a craving.
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Our IHOP in DeLand, FL can be iffy but one Sunday morning my sister and I stopped for breakfast on our way to another function. Once we told our server that we had somewhere to be she did everything she could to get our food to us and brought the check right away so we wouldn't have to flag her down. We enjoyed our food, had plenty of time to get where we were headed and the server got a great tip that time! I have always enjoyed the pancakes at IHOP and they know how to cook bacon!
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re: PDeveaux
Oh, the DeLand IHOP brings back memories of high school! Even then I knew it was a grease pit which may have never seen bleach, but we loved that it was cheap and there were pancakes!!! When a friend of mine got married recently in Daytona, we found an IHOP and reminisced. I also evened out his sideberns in the parking lot with manicure scissors but that is probably a different thread :)
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It depends on the manager. There's a nearby IHOP that has very good service and pretty decent food. Even when it is really crowded the employees are doing their job right (Alhambra, CA). On the other hand, there was another nearby IHOP (since replaced by a Panera in Pasadena) that was horrible because the manager didn't know how to smile and the employees must have taken a cue from him. And another IHOP in Monterey Park is so-so. I haven't been there in a while but again, the manager was very standoffish and had no idea how to smile either, and it seems the entire place acquired the same mood. I don't know if it is the same since it has been a while but it seems to me that the manager makes all the difference when it comes to the experience at a restaurant.
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Haven't been to IHOP in years. They used to have a hamburger club sandwich that came with FF. This was about 20 years ago when I could eat food like this and get away with it. They were truly yummy. But it could also be that I was a poor, starving college student with unsophisticated palette. Do they still have this sandwich?
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re: Diane in Bexley
OMG, I used to be addicted to that hamburger club sandwich! No idea if they still have it. Recently, after a long hiatus, my husband and I went to the IHOP in Harlem for bfast.. It was clean, service was efficient, the food was great, and the coffee caraf and syrup caddy brought back some wonderful childhood memories.
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I haven't been to IHOP in awhile and my last experience wasn't good or bad, just mediocre which is unfortunate, since going out to breakfast is one of my favorite things.
But I seem to remember, as a kid in the 70s, IHOP had a rack of syrups on the table with a selection of flavors - blueberry, strawberry, apricot (my favorite) and trying them all as I worked through my pancakes. Am I remembering correctly? That, and the cool A-frame architecture, is what I remember and liked about IHOP. Now, it's not any different or better than other chain breakfast places.
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We don't normally go to IHOP but did this weekend for Sunday breakfast. We had some friends visiting town (with their two little boys) and it was a great place to take them for Sunday morning breakfast. There were plenty of other kids around so I wasn't uncomfortable when their kids were getting a little loud and roudy.
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re: lamster
I like IHOP too and agree it's a great place for rowdy kids. We camp twice a year with a group of friends. We've gotten pretty good at cooking while we camp but we've also developed a tradition of stopping at the IHOP on our way out of the mountains (NC) and back to Charlotte. I like their omelettes and this particular location has great coffee. Especially after living for three or four days on hot dogs and Jiffy Pop.
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IHOP is a pretty good breakfast choice, especially if you're in a new area and don't know what restaurants may do breakfast, or how their breakfast may be. We do have a few indy breakfast places here, and to be honest, I don't find them that much different or better than IHOP.
That being said, I love IHOP for their late night food. Nothing beats their potato pancakes at 2 a.m. :-)
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We had a wonderful experience at an IHOP! It was New Year's Eve the year the movie Ghandi came out. We were living in Cupertino and had a friend from Brooklyn visiting us. The three of us went to see Ghandi, which you might recall was a fairly long movie. Afterwards, we started driving down the Camino Real toward San Jose looking for someplace to eat. Nothing! New Years Eve, and nothing still open... except the IHOP.
When we walked in, we realized we were the only customers. There was a large party there, but they were friends of the owner, and they were Polynesian. They were having a great time laughing and singing Polynesian songs. The owner graciously welcomed us and brought us party hats, paper leis and champagne - which wasn't bad with pancakes. We loved it. It was one of my favorite New Years celebrations.
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IHOP? INOT! Why? The food may not be particularly bad for a chain. But the service in every one wev'e been in was terrible. Bad enough that it is slow. But the waiters/waitresses have always been inattentive and never very cordial or even friendly. Just getting a coffee cup refilled a major problem. But the one thing that finally broke the perverbial camels back was that they absolutely refuse to do substitutions. Even minor ones. At least everyone we had ever been in. By far your much better off finding an 'independenly owned' breakfast house/coffee shop/diner.
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I like IHOP. There is a wide variety of food, and most all of it is pretty good. Now we have 2 that are close by. One is AWFUL! Small. dingy, dirty, surly staff, and they randomly substitute ingredients, i.e. white bread for sourdough, YUK! Just tell me when I order that you are out of something and I will change my order! The other one is wonderful. Clean, attentive wait staff, fresh food and never substitute. We drive a bit further to go to that one.
What makes me giggle is the banner they have on the building. It says "Senior Citizens. Buy one get one free." Now who would want to buy a senior citizen, and then get another? LOL!
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Here is a copycat recipe for the HGN pancakes. I haven't tried them yet (but will be on Sunday) but they have gotten tons of great reviews.
Copycat IHOP Harvest Grain & Nut Pancakes
4-8 servings 10 min 5 min prep3/4 cup Quaker Oats
3/4 cup whole wheat flour
2 teaspoons baking soda
1 teaspoon baking powder
1/2 teaspoon salt
1 1/2 cups buttermilk
1/4 cup vegetable oil
1 egg
1/4 cup sugar
3 tablespoons finely chopped blanched almonds
3 tablespoons chopped walnutsLightly oil a skillet or griddle, and preheat it to medium heat.
Grind the oats in a blender or food processor until fine, like flour.
Combine ground oats, whole wheat flour, baking soda, baking powder and salt in a medium bowl.
In another bowl combine buttermilk, oil, egg and sugar with an electric mixer until smooth.
Combine dry ingredients with wet ingredients, add nuts and mix well with mixer.
Ladle 1/3 cup of the batter onto the hot skillet and cook the pancakes for 2 to 4 minutes per side or until brown.›3 Replies -
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About 10 years ago I went to an IHOP in my neighborhood (Westcheter NY). I hadn't been there in years. The experience is was so bad I didn't go back until recently. the place was mobbed that day and the service was abrupt and unfriendly. They had some kind of special that day that was supposed to be southern inspired. It had eggs and grits and hash browns. When the hash browns didn't arrive at my table, I asked the waitress for them and she brought them. My boyfriend at the time orderded banana-pecan pancakes. There weren't many banana slices on them, so he asked for more. We got our bill. They charged me for the hash browns. I had to point out to the watiress that the hash browns were supposed to be part of the meal. They took off that charge, but they charged $2 for the sliced half of a banana they brought my boyfriend. He could get a bunch for that much money! The charge was for "extra fruit topping". I could see if the topping was hot fruit compote, but a few measly banana slices????
My husband and I went to an IHOP a few months ago while traveling. It was in St. Charles, IL. Service was much friendlier there. However, the food was worse than I remembered it being in the past.
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No, I've never had a good experience at an IHOP. The food was meh, the service meh, but worse than all that they always seemed filthy - the dining room and the bathrooms.
I'd rather starve.
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Yes, though it may have as much to do with circumstance as with the food. I was in a wedding last year, and flew to California from New York with another bridesmaid. As soon as we landed, the bridezilla horribleness began. The other NY bridesmaid and I managed to sneak off to the IHOP for some downtime, and it was one of the two high points of the weekend. The server was delightful, the food was tasty (I had the vegetarian chili cheese omelet) and there was no bridezilla! :p
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Eh. It's IHOP. I actually stopped into one the other morning and the coffee was beyond weak, pale and awful. But the pigs in a blanket were pretty good and plentiful and the price wasn't bad. Service was about what you'd expect, but I felt like I got what I paid for. Butter Pecan syrup!
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I have to chime in that somehow the IHOP pigs in a blanket have a hangover-curing quality unrivaled by most food. The service has never been much to write home about, but man, do I love mapley sausage wrapped in fluffy pancakes. Genius.
And aren't they the ones with like 4 different syrups on the table? This thrilled me no end as a child.
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We were caught in a blizzard in Winchester VA several years ago and felt lucky to get a motel room. The IHOP next to the motel stayed open through the blizzard and the three days until the interstate reopened. They served several motels-full of people under rought conditions, until they ran out of food the last night. (Hum along to "the night we closed the IHOP down, all the cars were skidding")
That IHOP was prepared, had rooms for their workers, and kept things going because they'd planned for it.
For that, I will always have something good to say about IHOP. -
Yes! I once ate at an IHOP that actually had a clean lavatory for its customers. Admittedly, this was an aberration, but it was nice, all the same.
My last (and I do mean LAST) attempt to dine at the IHOP in Somerset, NJ was halted by the absence of air conditioning and the statement by the hostess that they were short-staffed and as a result, service would take very long that day. Isn't that a great combination? Very high temperatures coupled with long waits for food. Is it any wonder that we walked out?
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I went to grad school with the son of one of the founders of IHOP. He has this ID card that he flashes to the front guys and we would always get great service. Food is about the same though, runny eggs and lots of butter and salt. Super dry pancakes, but when you're drunk you really don't care.
One owner actually came and sat down and talked to us, he got the restaurant after working through the whole restaurant chain with my friend's dad when IHOP first started and he started to reminisce about the good old days. That was pretty cool.
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There is a really dated 1960's era A-Frame IHOP in Vallejo, CA that has perfectly fine breakfast (not fancy, basic), sassy old waitresses and a strange slavic hostess who can't work the credit card machine. Worth a visit if you are in the area
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re: puffalumps
Completely agree. The old A-frame we had in Middletown, RI was an original and good (at least back when I lived there). All the new ones I have been to since have been AWFUL. Blase waitstaff and so-so food. Very sad. And what's with the new "stuffed french toast"?? It's a friggin' donut.
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Thanks for the opinions... I guess it's just 'that' IHOP that is so awful... the slow service I could live with, but the scrambled eggs were either instant or egg-beaters and they tasted watery. Ick. How do you ruin scrambled eggs, of all things?! And the funnel cakes were cold, soggy and greasy all at the same time. I didn't expect gourmet, but I was hoping for at least edible!
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re: Kajikit
This is one of those things I don't get....the eggs are bad so they have to be something other than badly cooked eggs? Its pretty easy to mess up scrambled eggs, actually, too much heat for too long and you'll squeeze the life out of them. Cook them too quickly and then stick them in a window under a heat lamp and watch the liquid ooze out. Point being, they were still almost certainly real eggs....just very badly cooked.
I'm a fan of IHOP for breakfast. I like a variety of things at breakfast (eggs, hashbrowns, bacon, pancakes, etc) so I always like the combo options. And, hey, your own thermal carafe of coffee. That's just genius.
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The food and service at the IHOPs where I live are usually pretty decent, especially considering the low, low prices. Fans of deliciously Southern, bad-for-your arteries food should try the new buttermilk fried chicken and waffle combo. I just wondered what took them so long to think of serving it.
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For the longest time the only IHOP I'd ever been to was in Ewing, NJ and it had the most amazing short-order cook known to mankind. This guy was incredible and the restaurants ran like a well-oiled (pun intended) machine. Service was fast (we were always out of there 30 minutes from the time we sat down) and the food was always good. Hash browns cooked perfectly, buttery soft pancakes, eggs done just right...the whole deal. We don't live in that area anymore and hadn't been there in years, but I heard they had a pretty bad fire and rebuilt. I can't say how that affected the quality of the food, but that store will always live in my memory as one of the best breakfast spots in town.
In later years I tried an IHOP on Route 206 somewhere south of Bridgewater, NJ that was subpar - there were no customers besides me and my mother - and the food was just so-so. A few months ago my husband and I tried the IHOP near Oxford Valley Mall in Langhorne, PA and the line was insane! We waited at least 30 minutes with hordes of other people before finally sitting down. Our waitress was rushed, but very good and very attentive, we had our food mere minutes from when we ordered and everything was outstanding. It was on the same level as the short-order cook from Ewing. The only reason we haven't been back is because I hate waiting in line and I prefer to cook breakfast at home.
So the long answer to your question is - in my experience with IHOP (at 2 of the 3 I've been to) I've always had great service, good food and a good time.
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I do not understand why anyone would go there for anything but breakfast. Here in the Austin area the service is actually pretty good, and while I do not like the buttermilk pancakes, the Grain and Nut ones are quite tasty, and my husband loved the Country Griddle ones but now they have removed them from the menu.
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I haven't been in an IHOP for a very, very, long time until last month.
It was better than I expected, but I wouldn't go out of my way to eat there.If you are interested, here is my recent experience at an IHOP.
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Mu daughter decided that she HAD to go to IHOP for her birthday before school. The food was good - not great, but good basic scrambled eggs, bacon, hash browns, and pancakes. Reasonably good coffee. And they gave my child a free ice cream sundae and sang Happy Birthday to her. The very idea of having ice cream for breakfast thrilled my daughter beyond belief.
Like many chains, the quality probably depends on the franchise owner. This particular franchise supports the neighborhood and is a meeting place for a number of organizations. But, I've been to other IHOPs (I worked for a business that would have breakfast meetings at IHOP) and have generally found the food to be good. Keep that in context - it's good for what my expectations are, rather than good as is comparable to a gourmet experience.
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