Noon - Long review
Always in search of a great weekend breakfast/brunch spot we returned to Noon on Bathurst south of Dupont for our third and final time. Never too quick to judge, we like to give places the benefit of the doubt before condeming. I can honestly say that each visit was worse than the previous with yesterday's being the last straw.
The menu of this Annex-bordered spot is fresh, inventive and appealing with unusual omelette combos like smoked chicken with roquefort, red onions and sun dried tomatoes. Their menu provides lots of great options for choosing your own ingredients. Here's a partial menu sample http://www.noonrestaurant.ca/menu.html from their website.
Our first visit in early spring found us waiting 20 minutes (seriously) for anyone to come over and clean the dirty table from the previous occupants. The waiter who cleaned the table then left without setting it or giving us menus. But he did take a drink order (coffee - "we have to make a pot", and tea) which arrived 15 minutes later...again no menus or place settings. When we finally got the menus it was hell trying to get him to come back and take the order. We watched him walk around aimlessly often not doing anything, sometimes carrying one item (a fork, a pot of jam, a napkin), often tracing and retracing his steps, as most guests seemed exasperated, some going up to the bar to pay or ask for their cheques. When the food finally arrived (still no place settings) after what seemed an eternity, I have to say the omelettes were probably the best I've ever had, light and fluffy with an abundance of fresh fillings, even after we had to wait a full 5 minutes to get a fork though the plates sat in front of us. Wild gesticulations couldn't rouse any attention to get a coffee refill or even the cheque...sigh. We too had to go to the back bar to beg to pay. We chocked it up to a bad day, a shortage of staff and figured we'd try it again another time.
The second visit was pretty much the same...horrific, indifferent almost comical service, or lack thereof but the food delish.
But yesterday was the last straw.
The morning rainstorm had left the streets wet and dirty. The dirt made a heavy path through the restaurant with people slipping around near the front door in the filth. Did anyone think to clean it up, or the big puddle of water on the floor near the front window? Nope. The staff just kept walking right through it. Our waitress came right over to take our drink order, a good sign. But no menus. I ordered a decaf coffee and was told at 11:30 on a Sunday morning they'd have to make a fresh pot. No problem. About 10 minutes later menus were placed on the table along with drink menus too. No sign of the coffee or tea. We tried to place our order, we really did...and after asking twice our waitress finally decided to take it when she brought the coffee and tea ("I brought you milk for your coffee...k?"). I ordered the smoked chicken and roquefort omelette heretofor described, no toast, and husband ordered bacon/cheddar omelette. Waited, waited, waited...20 minutes and they weren't full...food finally arrives. Oh BTW the two drink menus remained lying on the table the entire time. I digress. Okay, I cut into my omelette which I had been dreaming of and a) it's tough and cold and b) it has no cheese in it. I waive over another waitress who looks at me blankly, shrugs and carries off the plate. Husband notices his bacon/cheddar omelette has no cheddar, but decides to eat it anyway. 15 minutes later, I kid you not, my plate is returned only this time the toast is on it (no big deal really), but the most hysterical thing is that now the omelette has just a few tiny pieces of smoked chicken and NO cheese, onions or sun dried tomatoes. Not worth another wait, feeling frustrated and hungry I dig in feeling disappointed as I really want to like this place. Request for a coffee refill is met with "We have to make a pot" and of course, it never arrives. We paid. We left.
We actually have decided that the staff all must be stoned because they are totally on another planet...all of them. They walk around in circles, seemingly aimlessly, looking at tables, walking by dirty plates, empty cofee cups, people begging for cheques, or jam or an extra napkin, spilling drinks and them lying a paper napkin down over the spill and walking away letting the customer clean it up himself, never returning to remove the soggy detritus. Who hires these people? Who's in the kitchen? What's up here?
High Noon? More like Depths of Despair.
I know you did not directly intend it...but thank you for the "morning chuckle".
Pretty desperate and after the first two visits you did risk a third. You are more "forgiving" than me [smile].
Mind you the next time I have some smoked chicken and roquefort [not a combination I would have thought of] along with some red onions and sun dried tomatoes I am going to whip myself up an omelette.