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Opinions on Baker & Spice?

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Is anyone else not overly impressed by this mini-chain? I've eaten there twice, two different locations, with friends who constantly rave about how amazing it is. Both times, I failed to understand what all the hype is about. The food was fine but nothing oustanding, especially for the premium prices they charge. I found their self-described "iconic" croissant to be soggy rather than flakey. The soup I tried was bland, the salad had ingredients that didn't really work together, and the fish was overcooked. Have I just been ordering the wrong items? Or does it really fail to live up to the hype?

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  1. I was not awed either. Style over substance is what they call it.