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Using opentable.com to make dinner reservations

Does anyone use Open Table's website to make reservations? I have yet to meet anyone who uses them regularly. Is it reliable? Or all dependent upon the restaurant itself?
Thanks for any feedback.

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  1. I use it all the time and have never had a problem. It's especially helpful for a last minute reservation in a particular area of town.

    1 Reply
    1. re: Hunter

      Same here. I love it -- and it's a great way to get ideas of where to go.

    2. I've used it several times and never had a problem, although the restaurant almost always calls you back to confirm.

      1. I used it last week to make reservations in a town I had not visited previously (got the food recs from CH). Worked like a dream, and I got a confirmation email for each place.

        1. We have used opentable with great success for the last 3 years in several different cities. I'd guess that we make our reservations through them now for about 90% of the meals we eat out. The system hasn't ever let us down and no restaurant has ever been suprised that we were showing up, so I have no question at all about the reliability. Opentable can't, of course, affect what's actually happening at the restaurant, but the reservations process has worked perfectly for us dozens of times now.

          1. yes it is very reliable and you earn opentable vouchers to redeem at participating restaurants

            1. We live in Florida, but travel to New York City 3 or 4 times a year. OpenTable is a great way to book reservations out of town and we have never had any problems with reservations made that way.

              1. I have used open table a couple of times, if it was last minute, and I used their feature of showing which restaurants had tables available for the time I was looking to eat. If I am booking a reservation further in advance, I prefer to talk to the restaurant directly.

                1. Check out the mnay other Open Table threads; a recent one is on the Not About Food board:http://www.chowhound.com/topics/350000

                  3 Replies
                  1. re: Claudette

                    I too have used Open Table successfully for three years. I have never had a problem with my reservations and found it helpful when traveling to other cities as well.

                    1. re: Claudette

                      Thanks for that link Claudette. Seems like Open Table is a good system. I'm surprised I didn't discover it sooner.

                    2. I've used it several times with great results. My husband and I have a favourite local restaurant and when we booked a table thru OpenTable we got a bouche amuse (goat cheese stuffed fig.) Never got one before. Not saying the two are related but it was unusual.

                      1. I'm a big fan of Open Table. We've always used it when we are going to NYC and want to make rezzies in advance at a particular restaurant. It's also a convenient way to "shop around" if you want to plan ahead but aren't quite sure where you want to eat. This a.m. I was thinking about where to have my birthday dinner at the end of the month and it was a heads up to see that all the great chowish restaurants are filling up fast on a Saturday night unless you like to eat at 6. And you can change your mind. I already did. Started out with Rialto and cancelled and booked at Pigalle. Can't wait.

                        1. For smaller towns (Rochester & Albany,,NY the choices are limited)
                          But it's handy and reliable for NYC.

                          1. I use it regularly here in DC and love it. What I especially like is being able to see where reservations are available at a certain time. I also use it when I travel to make reservations instead of calling around long distance. I've never had any problem and in fact have found that making a reservation on OpenTable guarantees that there will not be a problem because I have a confirmation in writing.