A friend had told us that Jack Falstaff was wonderful. Wrong! The food was average, overpriced and the service was awful. It was not busy. The waiter ignored us, did not even try to take a wine order. Our cocktails took way too long to arrive, the meal was forever being served. We did not want dessert, so he put the bill down and didn't ask if we wanted coffee. Then he vanished. We left the money on the table and left. We felt we were not "important" enough to receive decent treatment. This is an over hyped place.
Eminently average, the kind of place that gets a rep for who visits, not any native merit. The service is extremely variable and the food, while usually capably prepared, is uninspired and uninspiring. Sorry if that hurts anyone's feelings, but that has been my repeated experience.
I think Jack Falstaff may be worth a visit under the chef Jonnatan Leiva who's been there the last two years (probably after the visits by the OP). I went there this past Monday night because a friend was in town. Granted, Monday is a bit more quiet, but still I thought all the food was expertly prepared and there were some interesting plating and some slight creativity here and there.
I had the breast duck and while the duck meat was a little more done than I prefer, it was presented in this interesting way combined with lightly fried cauliflower. I really liked the cauliflower.
The quail as a starter was really nice too served on top of what was like a poached apple.
My friend's a vegetarian so she had the Black Truffle and Ricotta cheese agnolotti pasta and she said it was well prepared and very enjoyable.
The overall environment was quiet because it was a Monday night. The hostess at front was a bit snobby, but the service was pretty good. While our server seemed a bit nervous, the others were pretty good about filling your water, bringing plates and removing them when you're ready. I didn't feel rushed at all nor did I feel neglected.
For desserts we had the doughnut holes and while the server said that's a house favorite, I thought it was good but plain. I would recommend trying to other items which sounded more exotic.
Just got back from my first meal at Jack Falstaff. The food was very good but the service was VERY spotty. Waiter disappeared for long stretches of time and was not attentive. Got confused, he didn't remember if we ordered dessert and didn't offer us coffee or tea. I liked the decor and the vibe - but it will be a while to return due to the service. It was a nice place to have a quiet lunch conversation.
I think I might try the Salt House or the new Ducca instead.
Jack Falstaff Restaurant - CLOSING May 9
598 2nd St, San Francisco, CA 94107
545 Mission St, San Francisco, CA 94105
50 Third Street, San Francisco, CA 94103
Went once late on a Friday night. Service was attentive and friendly, but the food was not compelling. Too many finely chopped ingredients mixed in the duck and salad dishes - the kitchen was trying too hard and not hitting the mark at all. Also overpriced. Didn't drink wine because we had just come from a lengthy happy hour at Nova across the street. We probably should have stayed at Nova to eat better for much less money.
Sorry about your experience at Jack Falstaff...we've dined there twice now--once as a couple, and once as a four-top--and had good meals and service both times...the place does register a little high on the trendy-o-meter, but haven't been put off by that, so far...I don't think of myself as important, so that can't be the reason we were treated well...after a cooling off period, it might be worth it to give the place another try...