Packard's 14 Masonic St Northampton, MA 01060 (413) 584-5957 (Phone)
Hi, just wondering what others think about Packard's and a short review:
First let me say that I have been to Packards twice now and they have one of the best Burgers and Burger selection around. I rate food by what the food is and what a place serves and Packards serves some of the best pub/bar food; hence a 9 out of 10.
They also have a very nice selection of beer on tap. So far, I have yet to go wrong on food choice. The Dragon Fries, chili cheese fries, are great (not soggy like many places). The the basic potatoes from the potato clan choices are awesome as well.
The first time I went I would give the service an 8 out of 10, but I give a 6 out of 10 mostly from my second visit. My biggest service complaint is our order was messed up twice on the same plating (unsure if this was from waitress communication or whoever plated it).
Other than that, I'd like to see a visual or descriptive reference for their idea of Rare, Medium Rare, Medium, Done, and well done; which have been a little hit or miss with everyone's burger; again not sure if this is from miscommunication, cooks interpretation isn't gelling with our interpretation of styles of cooking meat, or they have a little difficulty cooking to one's preference. All in all not a big deal, the burgers are always close to what we want (little bit rarer or more done depending on choice). I suggest ordering a little more rarer than you usually would at a restaurant (it was spot on when we did this the second visit) and if it isn't cooked enough they can throw it back on (inconvenience beats out inedible overcooked).
Value is Very very good 8, I only award 9-10s for mind-blowing steals.
Atmosphere is nice you can sit at the bar area or in booths. The bathrooms were clean and very nice if you like diamond plate hee hee. You can choose to sit where you can watch the Red Sox or out of TV view for good conversation. I recommend Packards and will be revisiting many times to come.
I've never been to Packards, But I can attest to the great hamburgers at the Smithsonian on Elm St. Hatfield. It's just a few minutes from Northampton off of rt 5 & 10. It has a diverse clientele. I'm sure many people would agree with me. The hamburgers at Northampton Brewery are fine, but what I love is their outdoor eating.