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Check your check [Moved from Site Talk]

We had a lovely dinner at Picholine in NYC last night, where we dine frequently. By the time we finished, it was late, and after a long meal and drinks and wine it would have been easy to sign the check without looking at it closely. Fortunately, my husband scrutinized the check and discovered that we had been charged for two prix fixe dinners PLUS two additional entrees and an appetizer. This error added nearly $100 to the total. The waiter corrected the amount as soon as it was brought to his attention but our experience reminded us to ALWAYS check the check.

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  1. Jfood agrees 100%. Every bill that gets presented I count the courses. 4 people means 4 apps, 4 entrees and maybe a couple of desserts plus liquid. By not drinking Jfood is always the designated decider. Good news it has been a while since I needed to point out an error.

    1. Yep, mistakes happen and its worth giving the check a read through to make sure that nothing extra is on there and nothing you got is left off.

      1. That goes in Spades if you're dining in Hong Kong. They have an amazingly high error rate, always in the resto's favor. It happened repeatedly when I dined with my Chinese-speaking, Chinese-reading wife, I can't even imagine what they might come up with if nobody at your table could read the check.

        4 Replies
        1. re: Gary Soup

          I'm Chinese, went to HK with my husband and father, all Chinese, and this happened to us too. Granted they could tell we weren't from HK (clothing, my accent, the fact that we spoke English otherwise), but still! It was something petty too, like the chicken and rice was $52HK but they charged us $54HK - couple of dishes were wrong like that. I hated to have to point out $2HK to them since that's only, what, 30 cents. Why do they bother?!

          1. re: boltnut55

            Thirty cents here and there can definitely add up.

            1. re: Miss Needle

              Especially for a Hong Konger; I think it's part of the psychology -- "the lao wai will shrug it off even if they notice it, and we are unlikely to see them again in any event." But in the Hong Kong economy, it's more like 2 or 3 dollars.

              I'm not saying Hong Kongers are corrupt; I'm saying PEOPLE are corrupt, whether in Hong Kong or Hadleyburg, especially when there is scant perceived risk to a little petit larceny.

          2. re: Gary Soup

            Another thing that often happens is the bill is very hard to read. The orders are usually just short hand scribbles. When the time comes to scrutinize the check, you can't even decipher it!

          3. The original comment has been removed
            1. I admit I check less than I should--usually too full or too much wine. It helps to order a tasting menu with paired wines to keep it simple (yet pricey). This past weekend we went for dinner (casual but higher end) and each ordered a glass of wine, both casually noting the glass price--$10 each. We noted that the bottle price was $40 but neither wanted that much or were sure if we loved the wine(it was ok, not great). On the bill we were charged $15 a glass and felt it worth noting. Turns out the menu was wrong and the manager adjusted the check then.. Would be nice to know if they then changed the menu or not.