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Five Guys Burgers coming to Montague Street!


Montague Street (between Henry and Clinton -- on the South side) is poised to take a massive culinary leap forward -- apparently a Five Guys is coming!


For those who don't know it, Five Guys was a small amazing burger and fries place in suburban Washington DC. They've grown from 2 storefronts to dozens in the last 5 years but I don't think the quality has suffered much.

From what I recall, the burgers are Shake Shack quality and the fries are unparalleled -- akin to Thrashers Fries for those who know Thrashers from the Maryland shore.

Keep your fingers crossed. Between the new french place on Henry, Hibino just over Atlantic and now Five Guys -- maybe Brooklyn Heights has turned the corner!


PS - Here's they're website:


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  1. I imagine this will be a godsend for the Packer/St. Anns kids on lunch break;)

    1. We had the gross misfortune to waste an evening's dinner at Five Guys in Baltimore. The atmosphere was tacky, the burgers awful, the fries as well. Threw it in the trash and ate their delicious roasted peanuts.

      Barely a notch above McDo and Burger King at much higher prices, with only Burgers on the menu. I don't predict a long life or big success.

      They will probably go the way of the Burger king on Montague Street a few years back...always empty, wound up shutting down for lack of business.

      If you want really terrific Burgers and Fries on the Heights, try HEIGHT'S CAFE and LE PETIT MARCHE. Both excellent.

      7 Replies
      1. re: Fleur

        Time will tell.

        I've had their brugers in DC; easily in the Top 10 burgers I've had in the country.

        I am -happy- they are coming and wish them mthe absolute best. Sorry you had a bad time in Baltimore.

        Y'know Fleur. Sometimes its just hard to order a burger in a place like Heights Cafe or Le Petit Marche. Burgers, when done right, are best in a "burger joint". Hopefully, this will be 5 Guys Montague.

        Time will tell.

        1. re: Fleur

          Sorry you had a bad time in Baltimore. I suspect th massive expansion from 2 places (when I ate there) to many dozen (what they have now) was a little bumpy. I've heard great things about them from people in 3 or 4 different locations so hopefully they've worked the kinks out.

          As far as Petit Marche or Heights Cafe -- indeed those are fine burgers, but a completely different kind of burger and a completely different dining experience. And besides, the fries at Five Guys blow both of them out of the water regardless or experience.

          The Burger King was gone by the time I moved here but I suspect (but do not know) that it was opened by someone who owned many, many franchises and was trying to turn a quick buck. Odds are (not that I know, it's just my instinct) that this Five Guys is going to operated by a much smaller player who will work a lot harder to get it right.

          And as Larry says, only time will tell. :)


          1. re: Peter

            Can you tell me more about these fries? I've never been to Thrashers and with this kind of raving, I need more details.

            1. re: Peter

              The BK on Montague Street opened against the protests of residents. There were petitions and boycotts, but they opened anyway.

              This is not a neighborhood that welcomes chains. I thought 5 Guys was very mediocre, and over-priced. The fries were ordinary as well.

              The fries at HEIGHTS CAFE and the Frites at LE PETIT MARCHE are outstanding.

              I don't think junk food, or a half step up from junk food will be well received here.

              1. re: Fleur

                You discredit yourself by praising Heights Cafe. HC is totally bland and mediocre. Everything has the appearance of being pre-fabricated elsewhere. This impression is confirmed by the sometimes odd temperatures at which food is served. The hamburgers are fine, but overgreased and lacking in consistency. If you like the fries, you just like table salt.

                The place is good for the neighborhood. Welcoming of kids and average food at so-so prices is better than many alternatives. But it's hard to rate HC any higher than "average."

                1. re: halfzware

                  Not sure what the hate against Heights Cafe is. The few times I've been there have been pleasing, which isn't something I can say for most restaurants, especially in the Heights/DUMBO/etc. areas. What I really enjoyed there was the caramelized banana napoleon, although the quality of the dessert fluctuated a bit. But still... nothing about it made me think it an embarrassment to the neighborhood.

                  1. re: bluishgnome

                    I don't understand the HEIGHTS CAFE hatred either. We go there quite often, and have never had a bad meal. Salads, Burgers and Fries, Pasta, or real main dishes, they are all good, very convenient, and at a very reasonable price for the neighborhood. As for desserts, their chocolate torte is absolutely delicious.

                    The food is always fresh and good, nicely prepared and presented, generous portions, nice side dishes. The service is pleasant and efficient, the ambiance cheerful.

                    Another plus is their lovely sidewalk cafe seating, separated from the street.

          2. Yum. I had the fries in DC recently and they were delicious. I think Montague seems pretty accepting of chains (Tasty Delight, Connecticut Muffin, Starbucks, Chipotle, Haagen Dasz, not to mention MAC, Bannana Republic, Ann Taylor, Aerosole, the list goes on). In fact, it seems that chains are beginning to dominate, which is sad--although better than vacant stores. Anyway, I am glad it's coming. At least it's an interesting chain.

            2 Replies
            1. re: gnosh

              I imagine Fleur's point is that Montague isn't very accepting of chain food. And to his point not only did BK pack up and leave, but the Tastee-Delite closed up a week or two ago (thank goodness).

              On the other hand, Chipotle probably does well enough with the lunch crowd and Haagen-Daaz seems to have paid the bills for the last decade or so -- they must have a great rent.

              Personally, I think Five Guys is going to to do fine. They have an upstairs space so the rent will be a bit less but if they can somehow get the smell of those fries out onto the street they'll draw people right on up those stairs. ;)

              1. re: Peter

                This is a dream come true. I've been thinking about Five Guys for two years and didnt even realize they were expanding far enough to make it up here. I hope they do well.

                I expect that the Five Guys method will translate well to Montague street. The burgers and fries at the downtown DC locations (one near Howard Univ. and one on H street near Chinatown) were suberb, but those were considered more hardcore, older locations. As for expansion properties, they opened a spot in Georgetown that maintained the architecture of the building, blended in nicely to the neighborhood and still turned out great burgers and fries.

                Some of the DC locations had late hours a few nights of the week. That would be a great addition here.

            2. The recent post on AHamburgerToday really put me in the mood for a sloppy,gooey cheeseburger, so I hit the new outpost in College Point (Queens) today and was completely satisfied.

              The decor had all the charm of a Costco warehouse, but no matter. This is a bare-bones business with a limited menu and no frills, the type of place where a torn paper bag doubling as a placemat is the way to go. And they serve up a party-packed burger, wrapped in tin foil and filled with goodness. The melted cheese met the goo factor, the bun had the right softness and the well-done though hardly dried-out patties had that slight crunch that I love, along with tons of flavor. Ditto the fries.
              You eat this type of burger and a childish grin starts to form on your face, the complete attainment of guilty pleasure. Fast food should always be like this.

              Here's the AHT link (w/ excellent photo): http://www.ahamburgertoday.com/archiv...

              6 Replies
              1. re: Polecat

                Their burgers are just a step above Burger King or McDo at 3-4x the price. Their fries are frozen.

                The only way you can get your burger is "well done".

                For a really delicious burger the way you like it, with hand cut, fresh French Fries, head over to Heights Cafe or Le Petit Marche. Only double the price, but you get a real 8oz burger, grilled as you like it, on a home baked roll with real French fries, not frozen.

                5 Guys is Fast Food, It is a Chain, and it is Junk Food.

                1. re: Fleur

                  I'm with you on the Le Petit Marche burger, which is great, but Five Guys looks like a decent option to grab a quick bite on Montague. These are completely different dining experiences. And the AHT picture sure makes the burger at Five Guys look more that 3-4x better than the typical fast food burger. As someone said above: time will tell.

                  Personally, I'm just glad we aren't getting another mattress store or real estate office in that space.

                  1. re: Fleur

                    Accoring the the AHT article, the fries are fresh cut, and the patties are hand made every morning. It also says that their regular burgers (around $5) are by default double patties. So I won't know until I try it, but I'm confused as to what the truth is here.

                    Despite this, I don't think your friends at Heights or LPM need worry. And hamburger joint isn't going to put any nice bistros out of business... especially in an area starved for good food to begin with.

                    1. re: bhill

                      Better than another phone store, I agree.

                      But $5 for a burger?

                      The Burger with Fries and salad is $10.95 at Le Petit Marche and $9.95 at Heights Cafe.

                      I have eaten at 5 Guys in Baltimore, and the burger was inedible. Overcooked on a soft supermarket bun. The fries were not good at all, and not crispy .

                      1. re: bhill

                        The truth is, the only thing that matters is whether you like it or not. Frankly, I don't get the hype at all. The burger is only okay, no more than that, and at least at the location I get dragged to periodically, the fries are generally limp. I suspect, but have no proof, that they use a small amount of sugar on the fries to get the deep brown color. I don't believe I've ever had white potatoes with that degree of sweetness elsewhere.
                        If you like it, great. Me? I'd much rather eat somewhere else. Almost anywhere else.

                      2. re: Fleur

                        Can you verify that their fries are frozen? When I used to live in DC, my local Five Guys made fresh fries.

                        At any rate, it seems that Polecat did indeed get a "really delicious burger the way you like it" at Five Guys. I'll be interested to see how the Brooklyn incarnation turns out.

                    2. I too also had a horrible Five Guys experience when eating in Baltimore. Maybe it's just that location that is causing people to think negatively of the company. I'll give them the benefit of the doubt and give the College Point location a try when I'm in the area and hopefully they'll impress me.

                      2 Replies
                      1. re: jza1218

                        It's not just Baltimore. The location I referenced above is in Raleigh, NC. It's a big overpriced nothing. Fresh does not necessarily equal good. Squishy buns, underseasoned meat, and limp fries? What for?

                        1. re: jza1218

                          Are there perhaps corporate-owned locations and franchises? If that's the case, the food quality would definitely vary between the two (even if that shouldn't be the case).

                        2. I tried out Five Guys yesterday, the 4th of July, and have good news to report:

                          -- EXCELLENT fries -- just as I remember them from Washington DC. Maybe a tad salty for some people, but excellent in my book.

                          -- Very good burgers. Maybe a hair drier than I recall, but that has a lot to do with who makes the burger and whether they press down on it on the grill.

                          -- Incredibly friendly service -- friendlier than you've ever experienced on Montague Street.

                          -- Fair prices. The burger is $5 and change but is actually two patties stacked on one bun.

                          -- Free peanuts while you wait. :)



                          19 Replies
                          1. re: Peter

                            Ditto. Just hit five guys after a dip at the floating pool. an excellent combo.
                            The fries were the standout, but the burger was quite tasty as well. to be clear, this is a fastfood burger, not to be compared to heights cafe (i'm looking at you, fleur), but it is right up there with carl's junior, in n' out etc.

                            1. re: wanderluster

                              OK--never heard of this chain before this thread was launched in April. I've had some excellent burgers from some of the frequently mentioned excellent burger sources in Brooklyn. I've had fast food burgers.
                              Here's my unnecessarily long review of Five Guys:
                              12:30 lunch today. Prime time and pretty busy but not out of control. Exuberant greeting from the order taker. Knowing that most people don't know the drill, they lead you through the ordering process instead of leaving you hanging. For anyone wondering---order your burger with a list of stuff (onion, pickle, lettuce, tomato, relish, etc.) that you can have on it, order your fries (regular or large, plain or cajun) order your drink (large cup, self-serve dispenser, free refill). My cheeseburger, regular fries & drink were $10 & change. Go down the counter and wait for your number to be called (maybe 4-5 minutes--pissed me off that I didn't have enough time for more than a few peanuts).

                              The burger is on a soft white bun. First reaction was that it is lame & mushy. But the meat has enough flavor and integrity that after a couple of bites I was enjoying it a lot. I am not a fan of burgers on rolls that have more structure than the patty, resulting in every bite forcing the burger out of the roll and needing to be rebuilt. No such problem here but I wouldn't mind better bread.
                              The fries could be a little crisper. But they didn't suck. They are the approx thickness of McD fries--much larger than shoestring, much smaller than steak fries. The 'regular' size serving is ginormous. Huge serving. Self serve ketchup dispenser. And malt vinegar.

                              The space is somewhat small and the energy is a mega-bustle. Aided and abetted by the music accompaniment of 80's hair rock over the sound system. Don't even think about a relaxed meal here. Even the fast food joints are sedate compared with this place (at 12:30 on a weekday, at least). When I got back out on the street, Montague felt downright bucolic.

                              Summary--I enjoyed my food, I felt like I been thru a wringer, I appreciated that these folks are trying very hard to be customer friendly, I felt like the price tag was a bit high for burger/fries/soda but on the other hand the fries were like two orders and the soda was a bottomless cup. It is what it is. It is like the best fast-food burger you ever had but better. A different food/dining genre than the other places that are being cited in this thread. I hope it succeeds and lasts a while. I wouldn't expect to come here often but I'd gladly be back when this is what I'm craving.

                              Funny touch--sign on the wall or chalk board--I forget--"todays potatoes are from Teton, ID". Pretentious or cool--I couldn't quite decide.

                              1. re: JonL

                                JonL - I thought your review was fair and I agree with your observations, especially that five guys is just a different genre than Heights Cafe/Petite Marche, rendering the comparison meaningless. I liked the burger a little more than you appeared to have, I just like the style a little better. It isn't the best fast food ever though, In'N'Out is better (although at In'N'Out the crispy bun is the key to its crunch not the meat). Despite what I would characterize as a fully enjoyable burger experience, I was disappointed with the hot sauce which was anemic and the fries, which while they were pretty good on crunch and taste were heaviily over-salted (which is hard for me to say because I like a fair amount of salt). Also, on the fries, boy, wouldn't it be disingenuous to have those huge bags of potatoes stacked up in the front of the place if they were actually using frozen? Not sure about the Teton, ID thing either, just don't know. Finally, I think my lasting impression was the fact that I counted no less than 19 personnel crammed behind the counter. There were so many people back there it looked like it was hard for them to get anything done. I had gone the day before July 4th (a Tuesday) at 12:30pm and it took so long for them to take one order that I left a little more than frustrated and thinking that just getting the burger and fries would have taken an hour. There was a sign, however, that said you could call ahead and your order would be waiting for you. So two days later, I called at 12:15pm and when I arrived it was just me and the 19 service people (I did count). I was in and out with the fresh and tasty burger and fries within 4 minutes. Regarding price, I can't think there are many places in the Heights with comparable quality that are cheaper. If you all have any places that are really that good and less expensive please let us know - otherwise, the generalized price slamming with no apparent alternative that can be ubiquitous here becomes frustrating. Plus, the double patty and the fact that they take an order of fries, dump it in a paper bag and then dump some more in make it seem like a reasonable proposition, at least if you are hungry. All-in-all, I think this is an interesting and welcome addition to Montague St - which seems to me to have more than its fair share of lackluster, mediocre establishments.

                                1. re: BillyBob

                                  Ha-ha. When I was there at 4pm on the 4th there were 13 people behind the counter (I counted too). I expect that because the business is so new, they're training a lot of people at once with "expert" staff that are from out of town. In a week or three I bet we only see 10 or so people back there. 2 on the registers, 2 laying out buns, 1 on the fries, 2 on the grill and 1 handing out orders, 1 cleaning and 1 extra.

                                  1. re: Peter

                                    Hah! Yes, I meant to mention the Marx Bros. stateroom scene behind the counter. I agree that it must be a training program. Lesson 1: how to make a burger without elbowing on your fellow worker in the eye.

                                    The fries must be a hit or miss thing. Mine could have had another half minute in the fryer. And they were not excessively salty. So I'd say that you & I got pretty different fries.

                                    In 'n Out I've never had. Add that to my to-do list in life.

                                    And yes, I enjoyed my burger. I think I tend to watch over my shoulder for food snob snipers to start sneering (nattering nabobs.....) Screw'm.

                                    1. re: JonL

                                      There is a whole sub-culture that has developed around In'N'Out - they have an excessively loyal following, there are preparations not on the menu (e.g. "animal style" with grilled onions), the staff has a certain happiness about them which is hard to explain given the fast food setting and the quality of the food is really high. I think that there are a number of good threads about it on the California boards......

                                  2. re: BillyBob

                                    Regarding price....try the Burger Deluxe at TERESA'S. really good quality burger cooked anyway you choose, on a toasted (or untoasted) roll, with fries, lettuce, tomato, and pickle . Ot the Burger alone for $3.95.

                                    1. re: Fleur

                                      I haven't been to Five Guys yet, but it's meant to be a takeout place, isn't it? It just doesn't make sense to keep comparing it to sit-down restaurants like Teresa's, Le Petit Marche and Heights Cafe. It is what it is.

                                      1. re: JennS

                                        There are maybe 16 seats inside, including 6 or so in the window with a fun view of the passers-by below on Montague.

                                        Considering that the menu consists of 3 items -- hamburgers, hot dogs, and fries -- I think this is about all the seating they need.

                              2. re: Peter

                                Hey Peter,

                                Do you own shares in this company's stocks by any chance? You're way enthusiastic about it. But you've sold me! Haha. I'll be heading that way this weekend! Thanks for the heads up! :)

                                1. re: bluishgnome

                                  Nope, no stock holdings here though I did eat there AGAIN tonight (I was dragged there by a friend). And maybe I'm excited about a place that's gonna stick around. And maybe it's 'cause they're from my hometown -- Washington DC. Anyway, a few notes:

                                  They have 2 burgers, the regular and the "mini". The regular is 2 patties in 1 bun, the mini is 1 patty in the bun. The mini is $3.60 with tax so it's actually not all that expensive.

                                  Cheese and/or bacon are options as well.

                                  A "regular" fries is $2.59 I think and a ton of food so for $6 you can get a burger and fries -- more than enough for me.

                                  Contrary to what some said above, the fries are a lot thicker than McDonalds fries. And some have the skin on.

                                  I believe them when they say the fries and meat have never been frozen. I don't think those sacks of potatoes are just for show.

                                  The staff continues to be absurdly friendly and as I predicted, the staff is down in number -- there were only 7 or 8 people behind the counter tonight.

                                  1. re: Peter

                                    Fellow hounds I have to disagree with some of the postive reviews above. I am still asking my body to forgive me for subjecting it to a Five Guys lunch. Sodden, grease soaked fries with enough salt to provide tires with traction on an icy Ny street. The cheeseburger was greasy and tasteless (except for the taste of salt)--and the cheese on top made Kraft singles taste like it came from a cave in France. But, yes, the 12 or13 youngsters that I counted ' cooking' up the food was a hoot. Very Marx brothers. Five Guys won't be seeing me again. Ever.

                                    1. re: Peter

                                      This place is pretty bad. Perhaps they will work out the kinks, but ick.
                                      Shnack (however you spell it) is better by far. (and more original)
                                      I still miss Mr Souvlaki....

                                      1. re: driggs

                                        People seem to be criticizing 5 Guys for not being what it never meant to be -- a "gourmet" burger. It's just a friendly, casual place to get a quick, fast food burger that won't make you gag. Haven't been to the one here, but I've gone to the one in Prince George's Cty, MD quite a bit. If you take it on it's own terms, it does what it does very well. Is it Schnack, or Bonnie's, or DuMont? No, and it's not trying to be.

                                        1. re: Clinton Hiller

                                          Agreed. Also, a side note on the portion sizes. I went with a friend, and we each got a mini burger, and shared a regular size fries, which was more than enough for the two of us.

                                          1. re: wanderluster

                                            A miniburger and half an order of fries?

                                            Sounds like you have really small appetites.

                                            1. re: Bob Martinez


                                              A "miniburger" is a patty and a bun. The regular burger is 2 patties and 1 bun. And a regular order of fries is huge.

                                              Last Friday night I did the exact same thing -- a friend and I got 2 miniburgers and 1 order of fries and it was ample. Total tab -- about $10.

                                              1. re: Peter

                                                I looked it up yesterday on the 5 Guys website - a patty is 3.3 ounces. I'm not sure how big their regular fries are splitting one sounds like we're talking a pleasant snack but not a hearty dinner. Again, people's appetites can vary. I wish I could eat that lightly at diner.

                                                1. re: Bob Martinez

                                                  I agree with Bob. Overpriced. Undercooked fries. I've had much better burgers for less money. And I had a regular burger with the same amount of condiments as you did. Service was OK, I've had better at In-N-Out and locally at that burger joint on Main Street in Flushing that's much like In-N-Out.
                                                  And my belly is fighting a queasy urge right now.

                                2. Wow. Went over there for a late lunch today, about 3p...not too busy, reasonably fast service, got to check out the set-up clearly. 11 people working on the crew, almost all pretty young kids. Very clean.

                                  I really wanted to like this place, I really did. But, I have to say I was pretty disappointed.

                                  I ordered what I thought was two burgers, and a regular order of Cajun fries, and a drink. Got the regular (2 patty) hamburger, with lettuce, tomato, raw onion, pickles, ketchup, mayo. Decided to also get a mini (1 patty) cheesburger with lettuce, raw onion, sauteed (allegedly) mushrooms, ketchup, mayo.

                                  Got my check and it was almost 20 bucks...thought it was kind of high until I walked over, got my drink and looked at my ticket. Seems the girl at the register misunderstood me when I asked for cheese last on the second burger, and actually put me down for a third burger, almost the same as the first mini, but with cheese. Thought about saying something and having it taken off the bill, but they were already making them up in front of me, so I figured I'd have an extra burger to take home for later, thinking it would be a treat.

                                  Well, how can I say this nicely? On the plus side, the food was fresh, for the most part (though the grilled onions and "sauteed" mushrooms are made up ahead of time and kept on a steam table). Nice char/crust on the burgers, but they were more than a bit dry (much drier than a Shake Shack burger), and I watched the guys on the grill, none of them were pressing the juices out as they cooked. But they sure were fresh, don't sit under a heat lamp at all.

                                  The fries? What's all the hype with the potatoes, etc.? They were truly AWFUL. Very soggy, a good amount of grease (though not overly so), and I just really didn't care for them at all. Yes, they're very generous with them. They give you a whole serving, then add a 9th pan's worth extra into your bag on top of your order, which would be great, if the fries were of the quality that would make you want more. The "Cajun" spice was way off...too much garlic & cayenne, and way too salty. I wound up thinking that the fries were not much better than those my mother used to make in an old-fashioned deep-fryer on top of the stove when I was a kid, and we were no fan of those. I ate maybe 8 or 9 of the fries from the bag, never touched the full serving, and wound up pitching them into the trash uneaten. Not good.

                                  The burgers were good...for the first bite or two. I don't mind the soft bun. But they definitely overdress the burgers...way too much mayo, onion (way, way too much), and two thick slices of tomato is too damned much (for the size of the patties, at least), and honestly, for what is supposed to be fresh-ground meat, it has very little flavor. I also bit down on a tiny bone fragment as well. The cheese on the mini burger was AWFUL as well...totally processed, plastic American, very gross.

                                  As I was leaving the place, walking to the train, had a very unsatisfying feeling in my stomach. Granted, I ate a lot of food, wasted order of fries nonwithstanding, but the grease in my stomach only pointed to one thing: GUT BOMB! I don't know if I'll be able to stomach the other mini burger I brought home, and if I fed it to the dog, he'd probably crap around the house for days. Serious GUT BOMB.

                                  Final verdict? Five Guys, NYC: DON'T BELIEVE THE HYPE!

                                  Not horrible, but not really good. Not really good, not very good at all.

                                  1 Reply
                                  1. re: funkjester

                                    Ha, I feel the exact same way about shake shack. Tasted great when I was there, unfortunately, my stomach did not share the same opinion.

                                  2. My boyfriend picked up dinner for us last night. I can't review the restaurant experience (he said everything went smoothly and took about 10 minutes to get our order) but the food was pretty solid. Not amazing, and I wouldn't go out of my way for it, but definitely pretty good. I had a single cheeseburger and it did remind me a little of the shack burger. My biggest complaint is that the bun was way too bready for the amount of meat. He had the double burger and said the proportions were better with two patties. We shared an order of regular fries, which were (again) pretty good, not fabulous. Some were soggy and disappointing but there were enough crispy fries to make up for the soggy ones. Definitely much thicker than McDonalds fries, though not as thick as steak fries.

                                    1. My feeling is that Five guys will meet the same fate as Burger King on Montague Street.

                                      Big rush the first few weeks, then empty, eventually forced to close down for lack of business.

                                      Many better options for a burger and fries on Montague Street, many better and cheaper.

                                      1 Reply
                                      1. re: Fleur

                                        Sorry Fleur, I respecfully have to disagree. The price point is perfect for Montague Street. The lunch time office crowd loves the place. I see a bit of take out and (tired) parents seem comforted by the bright, clean, no hassles environment. The fries have a distinct potato taste and are not frozen. The peanuts are a lovely touch. The burgers - eh - nothing to write home about. I can make better on a skillet at home with fresh ground sirloin from Garden of Eden. The foot long hot dog is reportedly pretty good because it is sliced down the middle and then grilled. I see Five Guys as a shot in the arm for our little 'hood.

                                      2. I just tried the place out. First off, they must have about 9 people behind the counter. It seemed like they were all training because the girl on the grill was the only one working and instructing the rest of the crew. There was an Asian guy who stood staring at 4 burgers for 2 minutes and 43 seconds (I timed him) without touching them. I'm still trying to figure out how the other 8 employees could ignore the orders that were not going out. Mine was one of them and all it needed was BBQ sauce and to be wrapped up. OK, I understand they just opened so I will let this go. As far as the taste, the burger was OK (all burgers are cooked well), nothing to write home about. The fries were very good. I think that Henry Street Ale House has a better tasting burger (you can get it cooked the way you want it also), and their fries are almost as good but not as crispy as Five Guys. They should really consider delivering. I will try them again. They seem like a clean operation.

                                        1 Reply
                                        1. re: mitch c

                                          I just ried the College Point location for the first time and the burger transported me back to my childhood...It's a Roy Roger's Burger! I had the regular (2 patties) w/ketchup, cheese & pickle. Good fast food burger. The Cajun fries were plentiful and good (not crispy enough but it's a rainy day and I had them to go). I'd go back if I was in the mood for a fast food burger.