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Login broken? Delete all chow cookies

Sgt Snackers Apr 6, 2007 03:10 PM

Login seems to be broken for a bunch of folks. I fixed this by editing my browser's cookies file (I use Firefox), and removing all lines that start with "chow.com" or "chowhound.com". Then restart your browser. You should be able to login again.

Hey, CH team - seems that there is a problem with your cookies...

  1. Anonimo Apr 6, 2007 03:28 PM

    I had that problem using the Mac Safari browser. Rather than mess with my cookies, I opened Firefox and had no trouble logging in.
    But obviously, there is a problem.

    (I then went ahead and deleted all Chow.com and Chowhound.com cookies in Safari. It didn't do any good, even after exiting Safari and restarting it.)

    1 Reply
    1. re: Anonimo
      Pat Hammond Apr 7, 2007 05:23 AM

      My browser is Safari and clearing all chowhound related cookies did work for me.

    2. CindyJ Apr 6, 2007 03:38 PM

      Thanks! That worked well for me.

      1 Reply
      1. re: CindyJ
        Yongeman Apr 7, 2007 04:21 AM

        Me too (IE). I just deleted all cookies, and restarted IE. I hope this gets fixed soon CH team.

      2. Suzie Apr 7, 2007 05:18 AM

        Yea! It worked! Thanks!

        1. Aromatherapy Apr 7, 2007 05:19 AM

          Worked for me (Firefox). Thanks.

          1. Greg B Apr 7, 2007 05:31 AM

            It doesn't work for all systems, certainly not mine (XP SP2, IE6). I deleted all cookies for chow and chowhound AND cnet, deleted all temporary internet files, restarted, and still no joy. It is impossible for me to login on my main system. I'm posting this thru Firefox on my old W2000 box.

            This is ridiculous -- isn't this the kind of technical thing that wasn't supposed to cripple the site after the cnet purchase? I can see how things can break but to not have a fix or seemingly any attention from the tech team after all this time is inexcusable.

            1. spigot Apr 7, 2007 07:57 AM

              Worked for me too - thanks Sgt Snackers :-)

              1. Donia Apr 7, 2007 09:32 AM

                I had to do this too...I was trying to avoid clearing my cookies, but that's the only thing that would work.... *SIGH*

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