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Site Talk

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Technical Help and Responses

Hi, Hounds,

I know people have been upset about the lack of responses to bug reports and feature requests. I've been reading all of them all along, and working with Engineering to monitor problems and find solutions. I haven't always responded, unless I had information or a solution to offer or needed more information.

I will try to add responses to more threads, so you're sure we're listening. But I probably still won't get to every thread, so please keep in mind that we are reading all the reports and taking them into account.

Also, we won't likely be releasing development schedules or promising specific delivery dates in any of these notes. You can ask me when things are coming but I'm not likely to be able to say much more than 'soon' or 'not soon'--and even then, that's subject to change.

I hope this will help everyone feel more comfortable with the tech situation on Chowhound.

-- Jacquilynne, Community Manager for Chowhound

6 Replies

  1. somehow last post showed up 3x -how do i erase extra postings?
    was under dollar a day article.

    1. re: macdoodle

      We nixed those for you.

      1. re: macdoodle

        The answer to the actual question is that you can use the "report" link at the bottom right of each post to ask the moderators to remove the duplicate(s).

        1. re: Ruth Lafler

          Unfortunately, there aren't any 'report' links on CHOW stories, which is where macdoodle's duplicates were. In those cases, you can email us at moderators@chowhound.com and we'll get them.

          1. re: The Chowhound Team

            Ah, thanks for the clarification. Speaking of which, it would be nice to be able to edit comments to Chow stories ....

            1. re: Ruth Lafler

              hey, just saw this did i have multiple posts or something?
              if so - sorry!
              kinda late....

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