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Mar 20, 2007 06:37 PM

Why is NYC appliance repair so difficult?

I've just been stood up twice and failed once by two refrigerator repair guys. And it's impossible to get recommendations for repair people who do Manhattan! How do you find competent people? Or do you have anyone to suggest?

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  1. Alas, by the time you've gotten a repairman and overpaid for his incompetence, it's usually easier to buy a new appliance.

    1. I had a good experience recently with a GE repairman for my dishwasher - professional, on time, etc. Wasn't cheap, but I rent, so it wasn't my expense.

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        1. So funny, Megiac, about sawing the sofa in half.

          Well, the second guy came back a second time, and after having charged me $170 the first time, he didn't charge me for the return visit. But it shouldn't be so hard. I once had a G.E. repairman come, and it turned out to be quite a rip-off. And one thing I've learned is to avoid the "authorized" dealers.

          Maybe there should be a sidebar here for this sort of thing!

          1. Seriously, I suspect it's a combination of traffic, parking problems and time requirements. My appliance repair guy in Toronto won't take any job in the downtown core because it takes forever to get through the gridlock, park, get into the building and up to the unit, run back and forth for parts, etc. He says he can complete two or more calls in less time when he can just drive up and park at someone's door.