ESTIA_on Locust - Noisy, Expensive, Minimal Portions and Overpowering Service – Stay Away
A group of four of us dined last night at Estia’s on Locust. It is an attractive looking restaurant but the noise level is deafening in the restaurant’s grotto shaped dining room. With it’s cramped tables and din of Greek music, carrying on a conversation is impossible. The biggest shock amongst a lot of shocks is the incredible prices. No wonder the website does not show prices. I would remind the management that this is NOT New York City and Center City diners expect a little more for their money. The service is also overpowering. They annoyed us asking four times what type of water we preferred, bottles, still, mineral or iced tap. Our server was droopingly attentive until the wrong entrée arrived than he could not be found. The table arrangements are very cramped. I was jostled about sixty times in the period of five minutes. When I complained to a manager about the jostling of my seat by the wait staff, there was a momentary short-lived relief but it resumed only minutes later.
The food is prepared and presented very well but at the cost of entrees and appetizers, the portion size is unfathomable. I had a swordfish soulvaki that was adequately flavored but no where near worth $24. We had a beet and scordalia appetizer that looked as if the beets had been scraped out of the bottom of a can. The scordalia, a usually delicious concoction of garlic and starch (bread or potato) was bland. The greens that accompanied the dish was tasty. My partner had a lamb shank dish which was tasty but dry considering that the preparation was a braising, there seemed to be a lack of braising sauce. One of our companions order the salmon and was delivered the swordfish, after one server refused to assist us and went in search of “our” server, our over apologetic service re-appeared and said it was his fault. I never understand that. If you order something and get another dish presented, isn’t it always the server’s fault? It certainly is not the diner’s fault. Then to add insult or injury, when the check arrived not only were we charged for the salmon that eventually arrived but we were charged for the swordfish entrée which as wrongfully delivered.
The wine by the glass prices are also astronomically priced with glasses starting at $9 and ranging to $14. The desserts were keeping with the overpriced theme of Estia and not worth the price. The Greek yogurt was tasty and rich but $9? The chocolate soufflé was not up to “industry” standards. The bitter chocolate is supposed to be complemented by sweeten whipped cream or in this case gelato. Yet the gelato had no flavor whatsoever.
My recommendation is to avoid Estia unless you enjoy overly pretentious service, being baged out of your seat every few seconds and being charged nearly $250 for a dinner for four with one glass of wine, two shared appetizers, four entrees, and two shared desserts. Money well spent—Hell NO!
Stick with South Street Souvlaki – The service is cordial and friendly, the portions are extremely large and a very good value. The taste is superior to Estia’s too.
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My experiences have been totally different. Portions are generous (octopus app, grilled fish entrees) and service gracious. I've taken important clients there and they are impressed. We always walk to Capogiro for dessert.
Never had a bad experience at Estia, so I'm surprised by your review. We've always walked away full (and we know how to eat), the service has always been thoughtful, and I find the prices, though a bit steep, reasonable for the portions and the quality of the food.
We had a very similar experience with the waiter: "droopingly attentive" captures it perfectly. Made it hard to have a conversation. But we did like the food.
I posted a couple of weeks ago about my recent Estia experience (first time there). I wouldn't put it as vehemently as Joenphilly, but my impressions were along the same lines. Service was a little aggressive, and prices seemed inflated. Great octopus appetizer, though!