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Pop-ups on Chowhound?

I clicked on a post and a pop-up asking me to take a survey appeared. Is this something I can expect from the good people at CNet? I had another website open at the time so it's possible the pop-up came on their end. Ads I can ignore but pop-ups are just annoying.

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  1. Have never seen one on CH. Do you use Firefox? It does a great job of blocking pop-up ads.

    1. I'm getting the same thing whenever I log in from work. very annoying. and since in my business I have NO control over ISPs, operating systems, whether or not to use Firefox, or whatever, I think the question poised by Tony is irrelevant. (at least when I am at work: so what if I don't have Firefox: they won't let me make any changes anyway!). the question I'd like answered is basically the same one poised by OP: Is this something that CNet is sanctioning, or just something I have to live with if I choose to use my employer's technologically challenged system?

      1. I have never got popups from CH, at home or at work.

        1 Reply
        1. re: prunefeet

          This could mean nothing more or less then that you are using a better system than I am. Would still like to know if, for those of us who aren't fortunate enough to choose our own systems, whether or not this is CNET sanctioned or not, and if no, if there is anything CNET is doing to try and curb it.

        2. I have never seen a pop up either. At work or at home.

          1. We carry no pop-up or pop-under advertising.

            If you're seeing unexpected pop-ups, they may be coming from previous sites you've visited, or may be the result of some spyware your system has picked up somewhere.

            -- Jacquilynne, Community Manager for Chowhound

            6 Replies
            1. re: Jacquilynne

              Thanks for the reply. If they continue I will call them to the attention of my employer. I am not getting them from home at all (where I can control the system I use).

              S

              1. re: Jacquilynne

                I have been experiencing the survey pop-ups at work (NOT at home, where I use Firefox) - and ONLY associated with the Chowhound site, regardless of which site I previously came from or if, in fact, Chowhound is the first site I link to. In the instant case, for example, I started my browser ("home" is a heavily fire-walled corporate intranet site) and then went directly to Chowhound. When I clicked on the "Boards" option, the pop-up appeared. It's always the "survey" pop-up, and it's only on Chowhound.

                It doesn't appear on ANY OTHER sites that I go to during the day, nor does my corporate-based system - heavily fire-walled and protected - show any other symptoms of spyware/malware.

                Maybe it's your system that's been penetrated, Jacquilynne...

                1. re: Striver

                  Well, I'll check with Engineering again. Can you tell me what the survey is for? Or view the properties on the window and give me the URL for it?

                  1. re: Jacquilynne

                    The heading on the survey is: Survey - For help, please email surveysupport@factorTG.com

                    The URL per the properties function is:
                    http://survey1.suitesmart.com/survey....

                    I've also attached a picture of the pop-up. Note that no URL is displayed in the IE status bar when you mouse over the hyperlinks. Hope this helps!

                     
                    1. re: Striver

                      Sounds like some adware slipped through.

                      Select Internet Options > Delete Files, check "Delete all offline content," and click OK. If that doesn't get rid of it, contact your company's IT help desk.

                      1. re: Robert Lauriston

                        Funny - I just did that about an hour ago, and deleted cookies as well. My main curiosity about this pop-up was that it showed exclusively on Chowhound (on my work machine). We'll see if it crops up again.

              2. There's recently been continual pop ups from this site requesting that I partake in a survey.
                It is definitely this site & is extremely annoying.
                Same problem as mentioned above when browsing at work I have no control over popups.

                2 Replies
                1. re: ctbrit

                  How do you know for certain that the survey pop-ups are from CH?

                  1. re: tony michaels

                    They only come when searching CH. Not when on any other site/message board.....

                2. I can assure you that those popups are not coming from Chowhound. Internet Explorer is notorious for allowing sites to install adware on your computer, that's why we always recommend using Firefox or at least upgrading to version 7 of IE.

                  1. I have been getting them for about a week. IE6. It is a survey, there is an image of a "fist full of dollars", but when deleting it looks like Calvin (Calvin and Hobbs).

                    Checking my computer, IE is stopping dozens/scores of popups all starting with the address

                    http://www.chow.com/images

                    This morning I deleted my internet temp files and it was full about 3-4 hours later.

                    1 Reply
                    1. re: Alan408

                      I just changed my settings, I checked the "block popups" box. No more popups, but I did get a red circle indicating a popup was blocked while navigating this site.