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What's the story with Open Table?

My husband and I are trying to figure out if you book your table through open table if you don't get as good as a seat as if you booked it on the phone...any thoughts?

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  1. There's been much discussion about this, do a general search for open table and you'll find the consensus is there isn't a difference (a couple of people have had problems, but the majority love it).

    1. I've never seen any difference in seating or treatment and it's so much easier than calling individual restaurants. I'm a big fan of opentable.

      1. I've never had a problem with seating or treatment when I use opentable, and I use it a lot.

        1. I've never had any problems and you can even add a request if you have one, such as a table with a view, romantic etc...

          1. As I've mentioned in the past, I help beta test their software several years ago. To me, it's the greatest way ever discovered to make a reservation. It's seldom we ever go to a place where I can't use OpenTable to make the reservation. BTW, we're in the bay area and there are almost 500 restaurants listed.

            Since I use it all the time I have tons of points, over 27,000, have never used one. This makes me a VIP member which is noted on the restaurants reservation list. Does it get me a better table, better service? I guess I've really not seen any difference. I do know that if you make a request (it's a birthday or anniversary) many places do something special.

            Over all, a great tool and needless to say, I'm a huge fan.