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We just got a Cheeburger Cheeburger...

We just got a Cheeburger Cheeburger and it looks pretty appealing... Is it worth giving it a try? I love burgers. And the shake selection is mind boggling. Are the salads good?

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  1. We have one by us in Westfield, NJ. At first we loved it but then the manager seemed to disappear and leave it to be run by a bunch of teenagers/too young adults and things went downhill dramatically. Service has gotten really problematic.

    They do make pretty decent burgers and their malteds are awesome, I'll give you that! For some reason not a lot of places do malteds any more, shakes are a dime a dozen but not a malt.

    I guess it may have more to do with who is running the show store to store, since the food itself is probably standard from the same supplier and is better than average.

    We haven't been there in quite a while, since another local restaurant nearby started serving really incredibly great burgers of very high quality. If they'd serve malteds too I'd be set!

    3 Replies
    1. re: sivyaleah

      I live close to Westfield. Which local restaurant are you referring to that serves incredibly great burgers? I'd like to try it. Thanks.

      1. re: hotdoglover

        First, I want to say I was at this CC about a month or so ago and it has improved since I was there in January. So, maybe managment has changed, or they started to pay attention to the problems they were having.

        Actually there are two other places in the area which serve really good bugers.

        Jeffrey's in Westfield, makes a wonderful burger, however, I think you can only get it when you sit outside - it's on their "patio" menu. I don't think they serve it at all in the winter - well, maybe for lunch - I don't remember off-hand. Anyway, If you eat indoors in the summer, I'm almost positive you can't order it. It's really high quality meat, served with hand-cut fries, your choice of cheese. Really a suburb burger. They also make a darn good onion ring - don't remember if you can sub it for the fries tho. They also just started to offer a "Kobe" style burger too, but I haven't tried it yet.

        The Tavern in Scotch Plains (which is a sister restaurant to The Stagehouse) makes an incredibly delish burger too. Good fries here too. I don't remember if there are onion rings on the menu.

        Both places have a bar - that might make up for the lack of shakes :-) Jeffreys actually has an amazing array of wines - the chef (Jeffrey) apparently is quite the expert and cellars a large amount on the premises. The Tavern has turned out to be quite the local hang-out as far as the bar scene is concerned, and in the summer you can eat outside on their patio area, which is very lovely.

        These places won't come in much more expensive than Cheeburger Cheeburger and, if you don't have kids, and don't want the high-intensity atmosphere of CC, give the other two a try.

        1. re: sivyaleah

          Thanks; I will try the other 2 places.

    2. I think you live in my area of NJ...we tried the one in PA by the Oxford Valley mall awhile ago and while the food was OK, they won't cook their burgers anything less than medium and we like at least medium-rare. We haven't gone back since there's a Red Robin right across the street and we prefer their burgers.

      The atmosphere is fun since it's a whole 50's diner theme, but from what I can remember (this was at least 2 years ago) our waitress was more interested in talking to her friends at another table then waiting on us. But the shakes were good.

      2 Replies
      1. re: SarahEats

        Yeah, you must live right by me. I am right near the Red Robin too...

        Guess I will give Cheeburger Cheeburger a try, just out of curiosity. Apparently one of my relatives is already on the wall of fame for eating the one-pounder they sell there.

        1. re: SarahEats

          I forgot about that aspect, that they won't do anything less than medium. I also like medium-rare and that was an issue. Another reason we head off to the other (and better) place nearby.

        2. I like their burgers "okay" but I love, love, love their chocolate malts.

          1. I don't eat beef and went there when it opened here in Buffalo and had a salad and malt. The salad was (at best) so-so. I got it with marinated mushrooms and chicken and they were very stingy with toppings (I am sure this will fluxuate based on location). The malt was GREAT. Then again, I am a sweet-freak, who is happy as long as it is sweet and I can get "it" with peanut butter. Long waits for the food and the seating was crowded. At the end of the day, still gourmet fast food but I would go again for the malt!

            2 Replies
            1. re: L_W

              We have one in N. Potomac, MD. The salads are OK; my family likes the burgers/kids meals. You can get burgers cooked less than medium rare - just wink at the server, and say "as close to MR as possible." The burgers at Fuddruckers are better, IMO.

              1. re: nickdanger

                Since when do the servers cook the food? The wait staff has no control over how the cooks are preparing the food. I would bet money that the server doesn't even ask the cook. And why in god's name would you wink. How does that help? You are asking someone to break corporate rules. Rules that are there for a reason. All for you to have a burger cooked 5 degrees lower.

            2. We have several in the Raleigh, NC area. First off, staff was really friendly. That seems to be a treat now a days. We entered the restaruant and were greated by a young guy who sat us on the patio. The patio area was huge! I was very impressed. We ordered 2 burgers, 2 kids meals, large onion rings, and 2 shakes. Though it may seem a little expensive, I just happen to have about a million free side coupons that I got at the gas station. We walked out paying 27 dollars including 15% tip!!!! Not too shabby for a family of four. I like the concept, like the staff, and love the food! It is a must try. But don't go if you are in a hurry. These babies are made to order.

              3 Replies
              1. re: lessnow59

                Just as an update, the ones I knew of in the Raleigh area have closed. Good food but abysmal service.

                1. re: Suzy Q

                  "Good food but abysmal service."

                  That's probably because cheapskates lke lessnow59 think that 15 percent is a good tip for great service.

                  1. re: Philthadelphian

                    Do you really think that supercilious comments like this add value to the discussion?

              2. We went to the local Cheeburger Cheeburger while we were waiting for the car dealer to finish doing all his paperwork... I don't know if it was just because I was totally starving (we went to the dealers just before lunchtime and thought it would be 'quick', and then it took four hours to do the paperwork!) but the food was FANTASTIC! I've never had such a good milkshake in my life... we'll have to go back some time to quality check :)

                1. How can they call themselves a burger joint and not serve medium rare?

                  That's like a sushi place insisting they cook everything.

                  4 Replies
                  1. re: Paul N

                    Some states have regulations where all ground beef must be cooked to at least medium.

                    1. re: Paul N

                      It's very easy to call yourself a hamburger place and not offer medium rare. For a restaraunt to offer medium rare hamburgers it can be very dangerous for one reason. To properly kill all the bacteria that grows in processed meat like the Black Angus they use it has to be cooked to 155. The medium they offer is 155. If you know anything about the restaraunt business or cooking you would know that medium rare is 150 so there is a 5 degree difference.

                      1. re: juliamt

                        To me, it's a sign that they don't stand by their beef or their kitchen staff. Every good place that offers high quality beef and prepares it with care is willing to offer medium rare.
                        I guess that's to much to expect from a national chain... but there are some, like Ruby Tuesdays who will cook to order. Though I'll still stick with local places I know.

                        1. re: Paul N

                          It's a sign that their lawyers have closer ties to the kitchen than the management does.

                    2. Cheeburger, Cheeburger....

                      Underwhelmed, Underwhelmed.

                      1 Reply
                      1. re: rockycat

                        Ditto. I used to live near where Cheeburger Cheeburger originated in Florida, so I ate there when it was still largely confined to Florida (as far as I know). I remember being very disappointed in my cheeseburger and didn't go back the entire three years I lived there. This was years ago, so my memory isn't crystal clear on it, but I remember it tasted very dry and had no flavor.

                      2. In order of preference: Five Guys, Fuddruckers, Cheeburger.

                        At first the list of toppings at Cheeburger looks great. But sauteed mushrooms and onions are each an addition 99c. Both are free at Five Guys. The guacamole is underwhelming and two onion rings doesn't add much flavor. It kind of reminded me Subway with all the interesting toppings with little flavor. I did like that they offer onion rings as a side, but their fries are lacking. Both Five Guys and Fuddruckers have good fries. I'm not a fan of buttered buns, and the ones at Cheeburger had a weird taste to me. Also, because it is table service you are at the mercy of waiters (ours was horribly slow) and it can be more expensive once you factor in a tip.

                        Is Cheeburger horrible? Not really, but it didn't live up to expectations and I wouldn't go out of my way to eat there again. I'd rather stop at McDonalds for a Big Mac ( a guilty pleasure).

                        1. I had a yen for a cheeburger shake last weekend and we were driving in that direction so we decided to stop in... only it's closed down. It was a gourmet hotdog place instead, and neither of us was in the mood for hotdogs so we went away again unfed. (whimper)

                          1. If you have kids, it's a better place to go than Mcdonalds, if you don't, there's got to be a better burger place to go to. There's a diner about 10 minutes away that has much better burgers than C.C.. Nothing much to the beef, nor the bun, but you do get to have your picture upon the wall of glutony!. Has anyone ever lived near a "hamburger train" restaurant? I grew up in Queens N.Y. and there was a restaurant that would have a train running past the kitchen and then around the counter with flatbed cars. On Each flatbed was a plate that would carry the food to the customer at the counter. Fantastic memory.

                            1. I'm a big believer in choice and based upon almost every aspect of this restaurant, you would think they agree. However, frighteningly, you cannot choose to have your burger cooked the way you like it, unless you like it medium, medium well or well done. If they were confident in the quality of the beef they served, surely they would want to satisfy their customers by cooking a burger rare or at least medium rare. The home office is very defensive and lies about regulations so with all the great burger places around, I CHOOSE to go someplace that will cook me a high quality half pound burger, MEDIUM RARE.

                              1. Try the onion rings!

                                PS to get on the wall of fame/shame you need to finish the onion rings and fries that come with the mega-burger. In all honesty, it was not too difficult. 8>D

                                1. We HAD a Cheeburger Cheeburger at the Palisades Mall in Nyack, NY but it suddenly disappeared. I LOVED that place. I had heard so much about them from friends in and around Philly that I was dying to try one. Well, lo and behold, one opened in the Palisades mall and we all went nuts for the place. But now, we went there with friends and they were gone. I was and am so upset. They were wonderful. Food, shakes of all kinds, beers - my God they were wonderful.

                                  Anyone know what happened or if they moved?!

                                  If you have one ANYWHERE near you - Go! You'll love it.

                                  2 Replies
                                  1. re: Balderayne

                                    i think it is overpriced and quite mediocre. I thought it was dry and did not appreciate that they would not make it medium rare.The onion rings however are quite good,- greasy but tasty. Try theAmerican Burger- cheaper and better.

                                  2. in and out thats what a hamburgers all about

                                    1. It's a burger place. A good burger place, and family friendly. GREAT milkshakes and tons of flavors to choose from. My fave is the brownie batter.

                                      1 Reply
                                      1. re: starbucksbrew

                                        Well, since I am known to love a burger every now and then (more now than then), maybe they will build one out this way in Arizona.

                                      2. I'm sorry... Here on the north side of Atlanta we used to have a CC. I'm sure the poor service from the zitty teenagers probably caused it to close, not to mention the arrogant managers.