HOME > Chowhound > Chains >


Papa Razzi Restaurants - Uncommonly nice experience

I keep getting more and more impressed with Papa Razzi and the other restaurants in their group. We go to the one in Hanover, MA and on Newbury St, Boston. The food and atmosphere is nice, but it's the high quality of the people and the service that is hard to believe.

Yes, I sound like a phony, but I had to think of a way to express how well they've treated us, and consistently. I posted about it on my blog:


The main point is that we're not high rollers or anything, but we just got a personally written thank you card in the mail! We didn't even order dessert :) It said,

"Thank you for choosing Papa Razzi’s for your dining ‘on the road.’ I hope your trip home to Truro went well. Please, join us again.

Thank you, Julie. “

So anyway, I think you can't do better than Papa Razzi for an all-around dining experience. Good for locals, for travelers, lots of choices, kid-friendly but not overrun by kids, etc.


  1. Click to Upload a photo (10 MB limit)
  1. I have to say, I have a friend who really likes to go to Papa Razzi and I have gone on a couple of occasion with her to the one on Newbury Street. I have always sat at the bar and found the service to be very friendly, the food to be pretty good with reasonable prices and big portions.

    1. My SO likes Papa Razzi much more than I do. We do go to the Cambridgeside location from time to time. I agree with you in that the service is more than I expect and the portions are large. It's not my idea of a decent Italian dinner but it's not bad assuming you're not looking for anything fancy. It's a step above Olive Garden.

      1. I'm originally from New Jersey and have only eaten at the Papa Razzi there, but i have always had great experiences. I mean, i have had better Italian food, but sometimes, for something quick and decent its NOT bad!

        1. What a Paparazzi love-fest. I was brought to the one in Back Bay once and thought it was surprisingly OK too. Haven't felt much impetus to go back ironically. Maybe if I had kids...

          1. I had a fantastic frozen zabaglione with strawberries at the one in Back Bay last year.

            1. Yes, Paparazzi is pretty good. I haven't been in a while. But, the big surprise is that you will get one of the best steaks there that you will ever have.

              1. You could do worse. We end up at the Wellesley branch pretty frequently with our teenagers -- they like the fried mozzarella, grilled shrimp and veal parmesan -- and my wife and I find that, while we are never blown away, we're rarely disappointed, either. Some of the pastas are good, as is the roast chicken, and they do vegetables (roast potatos, sauteed spinach, broccoli) simply and well. Actually, I have been blown away, once or twice, by surprisingly excellent fish specials. I like their version of profiteroles, too.

                1. When I lived in DC, my co-workers/friends and I enjoyed going to Papa Razzi for lunch or happy hour sometimes. Really liked their house antipasto, salads, and mushroom tortelloni.

                  1. I had no idea that Papa Razzi was a chain. I just ate at the DC location, and could have sworn that it was independent. It was very nice on the inside and the food was very good. Go if you have one near you. Unfortunately, we don't have one in Cleveland.

                    1. Hate to add to the dreaded "love fest" here but I too enjoyed a rare experience at the Burlington MA location last night. Aside from the language butchery that was in part the result of our Russian (incredibly sweet and attentive though) server and in part the general US murder of things like "bruschetta" and "al forno" the food was great and the service as mentioned, very nice. I quite enjoyed my non-so-traditional Gamberi alla brace--roasted sides were particularly tasty as well. The focaccia is inauthentic in a thicker and slightly sourdoughish vein , but QUITE tasty for what it is. Olive oil to my buds was appropriately virgin and the wine was served at the right temp and was equally tasty. All in all a win for a chain OR NON-chain experience at this level generally.