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Email notififcations

Up With Olives Nov 30, 2006 01:27 PM

Today for the first time I got an e-mail about a reply to one of my posts. At the end it told me"If you don't want to receive these emails, go to your settings page: http://www.chowhound.com/account/edit". Since I never did want or get these, I went on to edit, deleted the check mark, and clicked on "update". Then came a page that said "this page no found" and I should go to User Help. So here I am.

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  1. c
    cilla RE: Up With Olives Nov 30, 2006 04:05 PM

    i'm having the same issue.

    chowhound, please fix this bug and don't make us have to receive your emails. thanks.

    1. b
      BKchompchomp RE: Up With Olives Nov 30, 2006 04:09 PM

      The exact same thing happened to me. I'd never received any email notifications before.

      3 Replies
      1. re: BKchompchomp
        The Chowhound Team RE: BKchompchomp Nov 30, 2006 04:16 PM

        Email notifications are a new feature - so this is likely the first time you'd have received them. We've passed on the info about the opt out not working to Chowhound Engineering, hopefully they'll be able to fix it quickly.

        1. re: The Chowhound Team
          JugglerDave RE: The Chowhound Team Dec 1, 2006 01:26 PM

          In my opinion, as a courtesy Email notifications should be DISabled by default. Especially if the feature to turn them off is broken!

          1. re: JugglerDave
            The Chowhound Team RE: JugglerDave Dec 1, 2006 01:35 PM

            We really hope that Chowhound Engineering can address this quickly.

      2. Ed Dibble RE: Up With Olives Dec 1, 2006 04:09 PM

        Having the same problem. I DO NOT WANT TO GET EMAILS FROM CHOWHOUND!!!! TAKE ME OFF THE LIST!!!


        1. m
          Matt M. RE: Up With Olives Dec 1, 2006 04:24 PM

          Add me to the list not preferring the email notifications. It would seem more appropriate and a simpler quick fix to simply turn off the option as default. They could then work on getting the tool to turn it on and off after.

          1. m
            marcia2 RE: Up With Olives Dec 1, 2006 06:29 PM

            Me, too. Clicking on the opt out link in the email gets an error messge. Coming to chowhound.com, logging in, going to edit preferences, unchecking the email notification box and pressing the update button gets me a 404 error message.

            If you're dying to notify everyone about this feature, I, personally, wouldn't be offended by 1 single email telling me about it and telling me that if I'm interested I can come to the website and opt IN. In general, you should probably assume that it's a bad idea to make opt in the default for any feature that sends emails or makes phone calls.

            1. steakman55 RE: Up With Olives Dec 3, 2006 12:20 AM


              1. The Chowhound Team RE: Up With Olives Dec 3, 2006 02:47 AM

                The function for opting out of the email has been fixed. You can click the link in the email, or go to your my Chow page and choose 'edit settings' (it's to the right of where your username is listed in large letters above the list of your recent posts). On the edit page, uncheck the box for email notification and choose update.

                This will prevent emails from being sent about posts you've responded to. If you manually 'watch' (bookmark) posts, however, it's assumed you want the notifications for those posts.

                2 Replies
                1. re: The Chowhound Team
                  Chris VR RE: The Chowhound Team Dec 3, 2006 02:57 AM

                  I opted out and haven't received emails about posts in threads I've bookmarked.

                  1. re: The Chowhound Team
                    Up With Olives RE: The Chowhound Team Dec 5, 2006 02:32 PM

                    Thank you all!

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