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Bookmarking/Email notification changes

Engineering Nov 1, 2006 08:45 PM

A couple of weeks ago, we rolled out a new feature so 'hounds could get emailed every time there was a new post on a topic that they were interested in. Turns out that's not the best solution for a number of reasons, so tomorrow we will be starting our new notification service.

Every night, we'll be sending out just one email that includes a listing of topics that you have participated in that have received new posts that day. You can opt out of these emails by going to http://www.chowhound.com/account/edit and unchecking the Email Notification checkbox.

Let us know what you think.

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  1. Seth Chadwick RE: Engineering Nov 2, 2006 02:11 AM

    Any chance we could choose between the old and new system in the future?

    1. Snackish RE: Engineering Nov 3, 2006 01:01 PM

      I wish there were an easy way to opt out. I got the email, read the opt out notice, clicked the link, and it took me to the Chowhound sign in page. I signed in, but then was just left in the wilds of chowhound with no idea how to opt out.

      Please make it a one-click opt out.


      3 Replies
      1. re: Snackish
        Engineering RE: Snackish Nov 3, 2006 06:48 PM

        Am I understanding correctly that after you logged in you were not directed back to the account settings page?

        1. re: Engineering
          OCAnn RE: Engineering Nov 3, 2006 07:14 PM

          I had no problems with the opt out button (sandwiched in btwn the two UPDATE buttons). Worked like a charm.

          1. re: Engineering
            Snackish RE: Engineering Nov 6, 2006 03:45 PM


        2. h
          HillJ RE: Engineering Nov 3, 2006 01:04 PM

          I had the same opt out issue.

          1. s
            Sherri RE: Engineering Nov 3, 2006 01:07 PM

            With the e-mail notification, nothing in MY CHOW was highlighted as it was in the past when there was continued discussion on a topic. The e-mail notification cannot possibly be up-to-the-minute current since it is sent "during the night" so it is still necessary to check the posts. Now, all posts must be checked since none are highlighted.

            I prefer the highlighted MY CHOW instead of constantly switching between e-mail and the CH website. Also, opting out of e-mail notification was a nightmare as cited by Snackish.

            1. Tatum RE: Engineering Nov 3, 2006 01:23 PM

              Thanks for the feedback everyone. We're working on our messaging, which includes email notifications and newsletters, so it may be a bit buggy over the next couple of days. Please keep sending us feedback, and be as tolerant as you can be!


              1. Rondo RE: Engineering Nov 3, 2006 06:53 PM

                I like your e-mail notification system. Keep up the good work!

                1. Engineering RE: Engineering Nov 6, 2006 07:49 PM

                  For one final change, we have merged Bookmarking and Email Notification into one option called "Watch this Topic."

                  You'll be able to manage your watched topics in my CHOW as always, but now you'll also receive a nightly email when the topic has new posts.

                  If you're already receiving nightly emails for updated topics, you will still only get one, but if you have opted out of the default nightly emails, you will still receive an email for the topics that you're watching.

                  2 Replies
                  1. re: Engineering
                    Robert Lauriston RE: Engineering Nov 6, 2006 08:24 PM

                    Slick. I like that.

                    1. re: Engineering
                      The Dairy Queen RE: Engineering Nov 11, 2006 01:42 PM

                      Hey, cool! It took me a few minutes to figure out that you have to, click on "Topic Options" to get the options menu, then "check" the little box next to the "watch this topic" option to "bookmark" it, but once you get the hang of it, it's pretty neat. Nice solution, thank you.


                    2. l
                      LisaN RE: Engineering Nov 9, 2006 03:11 PM

                      What if we just want to bookmark it like before, so it shows up under MyChow but don't want the email?

                      I liked the old system better. That way I can check a topic I bookmark, when I want, I still see on the thread what's new, and I don't get emails I don't want, need or have time for.

                      2 Replies
                      1. re: LisaN
                        JasmineG RE: LisaN Nov 14, 2006 05:02 AM

                        Agreed -- why can't we opt out of the email but still have the threads under My Chow?

                        1. re: JasmineG
                          OCAnn RE: JasmineG Nov 14, 2006 03:10 PM

                          You can. Go to Edit Settings next to your name and opt out of email notification by clicking that box.

                      2. d
                        Dave Feldman RE: Engineering Nov 12, 2006 03:49 AM

                        I only receive the email updates about once a week. I haven't opted out. Should I be receiving an email every day?

                        1 Reply
                        1. re: Dave Feldman
                          Engineering RE: Dave Feldman Nov 12, 2006 07:32 PM

                          We sent out a few test mailings last week, but starting tomorrow it will be automated to deliver every night.

                        2. The Ranger RE: Engineering Dec 22, 2006 03:45 PM

                          Do the notifications only allow for the current ten topics or any topic the user has participated in? I've only "noticed" being pinged on the current topics which, for me, is not very helpful because that's my start-up page.

                          1. Robert Lauriston RE: Engineering Dec 26, 2006 06:08 PM

                            I'm finding this a very useful feature. Makes it very easy to keep up with topics on boards that I don't follow.

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