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How much do you tip on Fresh Direct deliveries?

d
Davis Oct 6, 2006 03:34 PM

This always plagues me. 20% seems like a lot...

  1. Michele4466 Oct 6, 2006 03:43 PM

    Though I have recently left Manhattan for the 'burbs, in my many times ordering from FD, I always tipped $1/ box plus a little extra (couple of dollars) - depending on how many boxes, how nice/courteous the delivery guy was and the weather... they always seemed very happy with the tip. If you did 20%, that would be overboard, IMO.

    1. FireMyst Oct 7, 2006 04:59 PM

      I never tipped for Fresh Direct delivery.

      http://www.freshdirect.com/help/faq_h...
      --quote--
      Should I tip the driver?
      You are under no obligation to tip but have the option of providing a nominal tip if you feel that you've received exceptional service. FreshDirect delivery personnel are not permitted to solicit tips under any circumstances. If you have a comment or compliment please e-mail us. We'd love to hear from you!
      --end quote--

      6 Replies
      1. re: FireMyst
        Michele4466 Oct 7, 2006 07:19 PM

        I feel that they have to write that for customers but I would never think of NOT tipping in this scenario. Do you tip when ordering food delivery? Or if you have your groceries delivered from the local supermarket?

        These guys work hard, schlep heavy boxes of groceries and in my opinion deserve the same courtesy you would extend to others in a similar capacity.

        1. re: Michele4466
          d
          Davis Oct 8, 2006 05:14 AM

          I totally agree....but how much of a tip is the question. I tipped $10 on a $108.00 bill this morning....I won't lie, I felt a little cheap.

          1. re: Davis
            Michele4466 Oct 8, 2006 01:19 PM

            I thnk that sounds fine, depending...how many boxes/ bags were in your order? With groceries, $108 can be only a few boxes, in which case you were very generous... If it was 10 boxes, you were still right in line. Remember, these guys also make a decent wage for what they do. The tip to me is an added thanks for being courteous, on time and because it is a fairly large load they are carrying for me. They also work hard to stay on schedule, organize their trucks, deal with different personalities all day, etc..

            Think about doormen, airport porters, etc. $1/bag is the accepted norm...I usually throw an extra buck or two on top...more if the situation warrants it.

          2. re: Michele4466
            FireMyst Oct 8, 2006 10:38 PM

            1- I never seen the delivery guy. 2- the local guys aren't as big as fresh direct. Do you tip UPS or FedEx delivery?

            1. re: FireMyst
              Michele4466 Oct 9, 2006 02:13 AM

              This is a bit different... My old building would not let them deliver if you were not home, spoilage, sanitary issues, etc...so we always saw the delivery guy. Plus, dairy, meat was kept in a separate carton...and they were always very polite, helpful and on time.

              It is also different from UPS or Fedex in that we are talking about a personal delivery not a business delivery and it is always a number of heavy boxes with food, including beverages, cans, household products, etc. If you did not place a large order, why have it delivered? We would do a full shopping on FD and in my opinion, it warranted a gratuity.

          3. re: FireMyst
            krissywats Oct 9, 2006 05:39 PM

            You also aren't required to tip a valet, or a pizza guy, or the sky cab guy at the airport, or your para-mutuel at a horse track, even at most restaurants.....doesn't mean you shouldn't.

            I'm sure it's illegal to 'require' tipping so the disclaimer must be put in.

            It's not customary in the US to tip the Fedex or UPS guy and they make decent cash.

          4. v
            valerie Oct 8, 2006 01:58 PM

            I also usually tip $1 per box plus a bit extra if I've ordered any cases of soda or bottled water. And if the weather is bad, I give them some extra too. I never go by percentages.

            1. JenMarie66 Oct 9, 2006 02:50 PM

              I also tip about $1 per box plus a little extra -- usually around $6 -- $10. The delivery guys are incredibly nice and helpful. And somehow I don't think that all those Fresh Direct price hikes of late (good golly, they're getting spendy!) are trickling down to the delivery gents.

              1. krissywats Oct 9, 2006 05:41 PM

                I have this same dilemna and I ALWAYS forget to get cash - I wish the company would include a space to tip....I don't HAVE to tip my pizza delivery guy but they still give me the option on my credit card receipt, ya know?

                The $1 a box sounds like a good idea.

                1. FireMyst Oct 13, 2006 03:05 PM

                  Not a good idea. Seamlessweb does it and the delivery guy sometimes gets upset about the tip let's say that's not very common but what happens most is that you tip alright and the guy shows up 2 hours late or worse don't bring an ID although it was mentionned to him it in the delivery instruction and you have to go downstairs pick up the food which is already cold and then regret the tip you gave him.

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