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Reaching ad department via email - keeps bouncing back

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I'm trying to contact the advertising department but my emails keep getting bounced back with this message:

This is the Postfix program at host mail2.franserv.com.

I'm sorry to have to inform you that the message returned below could not be delivered to one or more destinations.

For further assistance, please send mail to <postmaster>

If you do so, please include this problem report. You can delete your own text from the message returned below.

The Postfix program

<advertising@chowhound.com>: host mail.chowhound.com[204.200.197.68] said: 550
5.1.1 <advertising@chowhound.com>... User unknown (in reply to RCPT TO
command)

What's up? Please have someone email me at ckleinedler@phoenixom.com

Thanks,
Clare K

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