went to the one in chelsea over the weekend and LOVED it! what yumminess! got the swedish dog & fries with garlic aioli.
however, i went to the one in midtown last night. what a disaster. first of all, hardly anything was left -- this was at 7pm. no swedish meatballs, no green bean fries, no beignets. it was hot in there and the dips were sitting in little puddles of warm water which was once, very earlier in the day, ice.
second of all, the service stank!! someone took our order, disappeared to go cook it...then i see our sweet potato fries sitting out under the lamp waiting for our hotdogs! which i saw 5 minutes later, ready to go in the water. why weren't we able to get our hotdogs at the same time as the fries coming out is beyond me, but of course, our fries ended up being cold. then my husband's hotdog "overturned" sooooooo we waited another long few minutes for the next dog--he didn't rush to get it to us at all, even when i said everything else was getting cold.
anyway, maybe this is because they are more of a lunch place, but still, the experience was totally crappy and unacceptable! they shouldn't run out of 3 or more things on menu, i should be able to get refrigerated dips, and HOT FOOD.
urgghh...i'll be trekking to chelsea next time i get a craving...