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French Door, Bottom-Freezer Refrigerator - New Owners, Please Post

  • liu Jul 30, 2006 04:44 AM

We are about to purchase a French Door Refrigerator with a Bottom-Freezer. It seems that our choices are limited to Amana, Maytag and KitchenAid. Perhaps there are others which we do not know.

If you have purchased such a new refrigerator within the past year or so, would you please post here and let me know what you selected and what you like and do not like about it.

I thank you for any input you can offer.

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  1. I've been on the refrig-shopping circuit and saw a Jenn-Aire bottom-mount french door model that looked great. Don't know much more beyond its good looks since I'm looking for something else. Also you might check out the LG line.

    3 Replies
    1. re: Sarah

      Sarah, you are correct. LG does make this refrigerator. Thanks for the reminder. We looked at LG quite awhile back -- I think one of the large home stores (Home Depot or Lowes) carries LG.

      I was told by our salesman today at Pacific Sales that Amana makes this particular refrigerator for themselves, but also for KitchenAid and Maytag. It is quite obvious because the inside looks the same for all three; the exterior finish is a little different on each.

      We were told the advantage of the KitchenAid is that they add 5 years onto the 5-year warranty for the refrigerator that has their name on it. Even if it is a partial warranty, this is a plus.

      1. re: liu

        LG is terrible, we bought one and the door seals stick and peel off, the ice-maker broke and the drawer front of the cold cut drawer snapped off.

        1. re: DeLobstah

          yup the lg 2 piece drawer cap is flimsy, i have 2 broken. no other problems though door open beeper is annoying and does not activate if you close door most of the way but open a couple inches. digital temp control is nice though acuracy has not been checked.

          ice water and ice maker in door takes up a lot of freezer space.

    2. We bought a Maytag in late Spring. One reason we bought it, Sears had a great sale. We had researched all brands and were leaning toward Maytag anyway. We have a limited space to put it and Maytag fit with a few inches to spare under the cabinet. I love it. It is huge, top and freezer. I like the ice up on top so the freezer is bigger. The crank up and down shelf was great when we had a party and stacked appetizers to store. The produce drawers are large and you can see what is in them. In fact most items are easier to see because they are up at sight level now.

      The only negative is sometimes we think the freezer drawer is shut and it isn't in far enough. But there is an alarm to let us know.

      2 Replies
      1. re: Janet

        Janet -- thanks for your vote for the Maytag (which we are told is made by Amana). Yesterday we saw that it does have that nice feature of the crank-adjustable shelf; you can easily change the height without clearing off the shelf! This is a nice feature, as you pointed out.

        Also, much thanks for the warning. We have, on occasion, noticed that our garage refrigerator is cracked open because someone left a produce drawer slightly out. I appreciate this reminder because we have never owned a freezer with such a drawer.

        1. re: liu

          I bought a Maytag about a year and a half (maybe a little more) ago, and I truly regret it. It is not the French door model. It's a side by side cabinet depth. The problem with it is that about six months ago, it started defrosting *everything*! I called for warranty service. They had to replace the fan that pushes cold air into the freezer and refrigerator. I lost about three hundred dollars (or more) worth of frozen food, no idea how much in refrigerated food. Maytag did supply a new fan at no charge, but I had to "eat" (pun intended) the food loss costs.

          The interesting thing is that the original model fan had so many failures that Maytag contracted another company to design a new fan and a housing modification so it would fit into the space of the old one. I would assume that the same fans were used in many models. Caveat emptor, as the saying goes.

          Other problems with my Maytag: I have three "crisper" drawers, one specifically for meats. It freezes things. If I wanted meat that frozen, I'd take it out of the freezer. And there is no way I've been able to determine, either via the manual or trial and error, to adjust the amount of cooling of the drawer as there was with previous non-Maytag units I had that had this same feature.

          The movable shelves in the door do not always stay put.I have had one pop out when I was taking food from it. And I'm not too thrilled with the way the interior space is utilized. I think it could be done better, but then again, I could be wrong on that count. It may be a problem with all counter-depth refrigerators, but I didn't have a lot of choice. Because of kitchen door placement the refrigerator had to be counter-depth or seriously block the kitchen door.

          Overall, I'm not a happy camper where Maytag is concerned!

          I would very strongly urge you to go to a store and do a hands-on inspection of any refrigerator/freezer you are considering buying. If they don't have any stocked models, take some empty milk cartons and containers that you use regularly and try them out. The heck with what other people think. You're gonna have to live with it!

          Things that I learned to take into consideration the hard way are refrigerator doors and how they open in relationship to the configuration of your kitchen. My present kitchen has an island that allows me to place things on that counter when I'm getting several items from the refrigerator at the same time. My last kitchen only had a coutertop on one side of the refrigerator, so for that kitchen I had a "one door" refrigerator (plus freezer) that allowed me to have the door open next to the counter.

          I will add that my daughter has a French door refrigerator and loves it. Her kitchen also has a breakfast bar within easy reach of the open refrigerator, so she doesn't have to do the open/close routine to get several things out at one time. Sorry I don't remember what brand hers is.

          Good luck with whatever you decide. And take it from one who knows: If you make a mistake, you have to live with it a looooooong time.

      2. I believe Kenmore also makes one

        1 Reply
        1. re: peachblossom

          Have a friend that has had nothing but trouble with her Maytag. It has been replaced once and repaired several times and still will not keep a decent temperature.

        2. We have the Maytag as well. Love the bottom freezer. The amount of space top and bottom is gaudy -- you can put something like 5 gallons of milk in the door! We have a single top door and have to give it a little extra nudge to make sure it's shut.

          One word of caution: Do not buy online from homedepot.com. We did b/c we were out of town, and the first one was a lemon. The local Home Depot delivered, but refused to do anything afterwards. Completely washed their hands of the mess. Maytag came out twice, determined it was a dud, and replaced it. Haven't had a problem since.

          4 Replies
          1. re: LPM

            LPM - You have room to spare in your fridge? Are you sure you are a ChowHound?

            Seriously, I am glad to hear this, and space is my biggest concern. Thanks for your input.

            1. re: liu

              That is so funny. I now know that I am a chowhound...officially.

              1. re: webecoxs

                Hello, webecoxs!
                Yes, I believe that was item #2 on the 'Hound Oath that you took when you originally logged in: "I promise never to see any space on my fridge shelf." And I think #1 was that you will always travel great distances to experience THE BEST of a category: the best coffee, the best chocolate truffle, the best berry cobbler, the best goat cheese, etc. etc!

                1. re: liu

                  If only I had room for something besides condiments in my fridge!

          2. I chose the JennAir model, which has a flatter profile than the curved front LG, so it looks better with my other appliances.

            So far, so good. Freezer works splendidly, and the fridge is quiet. We haven't hooked up the water line to the ice cube maker yet, but I think there's a turbo-charge party-time icemaker function.

            Good luck!

            1. Liu, We have the KitchenAid and absolutely love it. I have their big stand mixer, toaster, etc. I've always been impressed with their quality.

              1 Reply
              1. re: Leper

                We are definitely considering the KitchenAid. One of the features that appeals to us is that it comes in a white finish that is easy to clean. Some of the other white refrigerators have textured handles that are more difficult to keep clean.

                Thanks for the vote, Leper. Do you also have a KitchenAid dishwasher -- which we are considering along with a Miele and Bosch. ?????

              2. We have had the LG French door refrigerator for almost two years now--we got it right after it came out. We love it! We have the standard (as opposed to cabinet) depth with the 'titanium' finish--looks like stainless steel but doesn't show fingerprints. In general, I'd have to say we are very satisfied. Given our kitchen shape, it was either a model like this or a side-by-side, which we loathe.
                Two things that are a bit annoying: sometimes the freezer door can be slightly open (with something closed in it) without the alarm sounding; the ice cube shape is curved in such a way that the cubes are not as pleasing as they could be when in a cocktail. There are five ice cube sizes, though--more than any household needs.
                I suspect that the other models if made by the same company would have the same traits.

                3 Replies
                1. re: Laurella

                  Thanks, Laurella, for your review. This is very helpful information, and someone else pointed out what you have mentioned: beware of the door ajar. Thanks!

                  1. re: Laurella

                    We bought a 22 cf LG French door titanium refrigerator with the water in the door, not the ice. We had a problem with the water spout leaking every time we took a glass and held it there, and after FOUR service calls, and a lot of stalling, and a lot of grief, LG finally agreed to exchange the unit. The new unit works nicely but the ice maker is a little cranky and we just discovered the freezer, after a sixteen day trip away from home, seemed filled with frost flakes. So probably next time I'd try Amana, just because LG as a manufacturer doesn't care about their customers, isn't easily accessable, and it takes a lot of pressure to get them to really correct thing. The repairman told me they are much too new and have sales that went through the roof, and therefore can't handle it. I actually had a Customer Rep hang up on me when I went ballistic with them because no one could give me an answer, or any promise of getting back to me with one. The LG attitutde was they move in mysterious ways, another department is responsible and you can't contact them, etc. etc. Other than that the engineering is quite good. By the way a letter to the President in Korea was never answered - that's sums it all up.

                    1. re: EclecticEater

                      We agree about LG attitude. You buy it, they could care less about you, espically if there is a problem. I still can only get 1/2 a small glass of cold water out of my unit. The emails I received from them were insulting. Never buying an LG item again!!

                  2. I can't comment on the particular model that you are looking at, but I just sold a house and a Jenn- air fridge. I bought it because of the crank shelves- absolutely loved that. But I probably spent more in repairs than on the fridge itself. Worst offense was a poor seal. I am going to re-do my kitchen in my new house, and I will NOT buy another Jenn- Air. I also had a downdraft Jenn-Air stove and that was also bad news.

                    1 Reply
                    1. re: carfreeinla

                      Thanks, carfreeinla. Eliminating helps a lot! The Jenn-Airs are on the store floors, but I will think of you and walk-on-by!

                    2. We are looking for a replacement for our Amana refrigerator that has lasted over 20 years! I like the freezer baskets on the GE Profile Artico, but am concerned about the seal on the French doors on the fridge. It does not have the "flippy thing" that the Maytag's do. Does anyone know which of these technologies is better?

                      8 Replies
                      1. re: makillion

                        Don't know about GE refrigerators, but I do know about GE quality. Love it! I have two ovens installed like a double oven. One in an Advantium (240v) and the other is a Trivection oven. Both are incredible. And I'm having the new GE touch-control cook top installed in the morning to replace the previous cooktop that had knobs on it. Want the flat look with the new granite countertops. The GE cooktop is the best thought-out I could find. It is a 30 inch electric with two burners that function as different sizes. I've had cooktops before (inclding the one I'm replacing) that *claim* to have burners that adjust to the size of the pan, but fact is they didn't. On the GE, there is a button you tap to choose the size burner/pan you want to use.

                        When I started my kitchen remodel TWO YEARS AGO, I looked at every appliance line that is available in the U.S. Initially, I thought of GE as "American made. Ho hum." I looked at every fancy foreign import on the market. In the end, it was GE's innovation that won me over. And now it's dependability and quality that will keep me with them. I'm looking forward to doing another 22 pound turkey in two hours in the Trivection oven next week!

                        1. re: Caroline1

                          We have a GE side by side fridge and I can't stand it! It's less than 4 years old and we've already replaced the compressor and the ice maker won't do anything but crushed ice. Also, the water filter is at the BACK of the fridge, which means clearing everything off the top shelf when you have to replace the filter.

                          my 2 cents stay away from GE for refrigerators.

                          1. re: maplesugar

                            Yikes. We bought a bottom freezer GE Profile almost 2 years ago and so far so good - but I hope we don't have the compressor problem.

                          2. re: Caroline1

                            i'm new to this post and am looking for similar info. we have a 25 yr old basic ge refrig which we will soon replace. other than having trouble opening the crisper door on the right side because of space issues, it's been just fine. we are thinking of a french door bottom freezer and wondering if this is a good idea, as i understand we lose space. we like BASIC - NO icemaker, NO water dispenser. we love usability, well designed shelving, reliability, energy efficiency, long life. do you have such a refrigerator in your life? what is it? we're now considering ge profile...we're open to going back to the top freezer mode too. i've spent too much time looking at consumer research, consumer reports, etc. without getting a real fix on it. thanks!

                            1. re: carolita

                              Buy the Amana french door bottom freezer drawer appliance. I don't have the icemaker hooked up. It doesn't come w/ water dispenser. The shelving IMO is well designed -- you can move around the shelves that are half the width of the refrigerator.
                              I'd stay away from LG, or at least that's what my trusty appliance dealer advised since they don't have a long repair history.

                              1. re: carolita

                                We have a white GE Profile French door/bottom freezer w/no ice maker or water. They do make them but you probably have to special order it. (Ours took a week to get.) We got the Profile because it comes with a 5 yr warranty on the compressor, vs 1 yr for the "regular" model.

                                We've had it since March, and love it. MIL bought a similar one shortly after we got ours, only with ice.

                                My only gripe is they don't have enough door shelves and extras are insanely expensive. I found one at an on-line appliance parts store for $35 + S&H, where directly it was$75+!!!

                                1. re: al b. darned

                                  could you give me th ename of the parts store? I had thought of ordering a coupl eopf shelves, but at 75 bucks, no way

                                  1. re: Danybear

                                    Sorry for taking so long to reply, I must have missed this one. I purchased my parts from http://www.ddapplianceparts.com/

                          3. My mother has the Amana french door/bottom freezer in stainless and I covet it!

                            The flippy thing you're talking about? Between the french doors? This one has it, so you can open and shut it from either side. Works like a charm.

                            As a matter of fact the seal is so strong on the fridge and freezer that you really have to give it a good tug. Better tight than loose I figure.

                            Good luck with your shopping.

                            1 Reply
                            1. re: geg5150

                              Thanks for the information. I appreciate your help!

                            2. Hi. Also similar question about french door, bottom freezer but with the external ice maker. We've narrowed it down but still LG, Kenmore or Maytag competing. Consumers is more in love with Kenmore than Maytag me thinks. Any suggestions on this type of frige? Thanks

                              4 Replies
                              1. re: Diane 528

                                We've got the Kenmore Elite, and love it.
                                Plenty of room and haven't had an issue with it at all.

                                1. re: QueenB

                                  ditto on the Kenmore Elite. I LOVE mine. One thing to be careful about....you need clearance on both sides. the way the refrigerator niche is configured in my kitchen, one of the doors can't swing open far enough to pull the shelves out all the way.

                                2. re: Diane 528

                                  ""Consumers is more in love with Kenmore than Maytag me thinks.""

                                  Kenmore (AKA Generic Trademark of Sears) is actually a relabeled item from other manufacturers too numerous to mention them all here. Now that doesn't make them bad or anything as my Kenmore chest freezer is about to hit 20 shortly.

                                  Also BEWARE that Sears has been known bug you to death to plug their Extended Service Warranties.

                                  1. re: RShea78

                                    We have "bought into" various Sears Extended Service Warranties. What convinced me to avoid their plans in the future was when they told me it would be several weeks before they could service our washing machine; we were captives of their incompetent ways.
                                    If you have a good appliance service technician, he/she will offer you far better service than Sears can.

                                3. my parents are actually building a house from scratch and remodeling another house and so they've been slowly buying pieces to put into the kitchen... you may want to look at top of the line brands like sub-zero/wolf... we haven't looked too much at the french door fridges, but i have seen many of these at the showroom and its the next on their list.... these brands actually go on sale dramatically, as new designs come out all the time and so they go 50% off or more.... and when they do, these prices are similar to kenmore and maytag, etc.... my parents have been looking at these brands at expo and other specialty stores with these brands and i guess they have sales frequently so our garage is slowly piecing together two kitchens and they are getting all of this stuff at great deals (before we have enough money to remodel and build haha)

                                  2 Replies
                                  1. re: mabziegurl

                                    This is good information, mabziegurl; however, aren't the Sub-zero and Wolf refrigerators all built-ins? I think we are leaning more toward free-standing models so that we can maintain the cabinet space that we have.

                                    1. re: liu

                                      there have both built in ones and free standing refrigerators my parents have been looking at free standing refrigerators, i'm not too familiar with the brands they have been looking at, i don't know high end refrigerators. the last time i visited, we were looking at thermador and wolf ranges, but they definitely had free standing ones in the showroom =)

                                  2. We bought a GE profile 22 cu.ft french door refrigerator almost exactly one year ago. Right now I would have to say I cannot recommend it. Here are the problems we are having:

                                    Although there is an alarm on the doors to let you know if they, or the freezer drawer, have been left open, it does not work as well as it should. Several times the freezer drawer, or a refrigerator door, have not been completly closed and we didn't know it. it seems if the doors are closed enough so that the interior lights go out the alarm will not sound. Unforunately, close is not close enough.

                                    Then last week we started having trouble closing the french doors. The door gaskets are starting to stick out too much and prevents the doors from closing unless you close them both at the same time. G.E. is coming this week to check that problem out.

                                    Then there is the problem of losing space. If you check it out you will find that a GE, top freezer, 22 cubic foot model has about 3 to 4 cu ft more usable space than does the french door model.

                                    The only reason we purchased the GE 22 cf french door model was that it fit exactly into the space we had. I thought the Amana was better made, but it was too big.

                                    Hope this helps.

                                    3 Replies
                                    1. re: Hillcountry

                                      I am going to buy a french door refrigerator since my (hated) side-by-side is on its last legs. My question is about the seal. Does the GE you mention have the "flippy thing" (for want of a better term) as part of its sealing mechanism or just rubber gaskets? I would have bought an LG on sale at BestBuy this past weekend, but it just had the rubber gaskets and it seems to me that the "flippy thing" probably provides a more durable seal. I have four teenagers and I know that the doors will be constanly opened and closed and I'm afraid that the rubbing of the two seals together will cause them to wear out faster than seals on any other type of fridge. I have had two bottom-freezer fridges in the past and loved them, but went to a side-by-side to increase the amount of refrigerator space I had and the side-by-sides were the only way to do that 10 years ago. Could you all comment on the durability of the fridge door seals?

                                      1. re: Hillcountry

                                        Wondering how you made out with the GE problem, I bought the same refridgerator around the same time and have the same problem with the doors. Had the GE people twice to fix it. The doors are not like on other refridgerators, the alarm has to work.

                                        1. re: Hillcountry

                                          ""Then there is the problem of losing space. If you check it out you will find that a GE, top freezer, 22 cubic foot model has about 3 to 4 cu ft more usable space than does the french door model.""

                                          BEWARE Xx Cubic Feet is the total capacity of the refrigerator + freezer compartments. Check for a door sticker showing the breakdown of the compartments. Also note the door space could throw things off as more modern ones are somewhat deeper or extends into the shelf area.

                                        2. I am also looking to buy a new frig. Can't decide wether or not to go with French Door (I like the looks of the Jenn-Air and Kitchen Aid) or pay the extra (a lot extra) for a sub-zero.
                                          I bought one about 8 yrs ago and had a lot of problems with it. I moved and heard they always did. Ice maker problems that caused ice to build up in freezer. No prob if you didn't use ice maker, but a prob if you wanted ice! I will be renovating so size isn't very important.Thanks!

                                          1. I am thinking of buying the Thermador french door refrigerator, does anyone have one to let me know if you like it.

                                            1. We bought the Kenmore French Door fridge w/Bottom Freezer in late 2004, it's the non-counter depth model, no outside water delivery, but there is a spout for chilled, filtered water just inside the left door.

                                              We love this fridge, and have been very happy with it. I just replaced the water filter (you can find them on eBay).

                                              1. I'm glad to hear you're satisfied with the Kenmore, for I went ahead & bought one since the side-by-side died. Since time was of the essence, we purchased a clearance model to get it into the house as quickly as possible. The french door bottom freezer was what I was looking for anyway and I'm glad I went with the fridge with the "mullion" seal. (Turns out the "flippy thing" has an actual name). I'll let everyone know when the seals wear out--hopefully in about 20 years (ever the optimist!)

                                                1. By the way the French door is much better than, say, any side by side. The bottom freezer is nice; we got the LG because unlike others at the time the front door actually tilted forward. In terms of design I don't think you can do better than French door, after years of both top and bottom freezers. You can see everything in the bottom freezer and yet have the french door open and look at one or both sides. The 22 cf is I think the largest they all make and most of them are similar. Watch out for the light at the right and left top, which may not permit you to put in tall items. The drawers for veggies and then for meats are amazingly deep and pull out completely. French door is a welcome improvement in design. As I said before, I'd go Amana or even Kenmore if they have a similar model.

                                                  1. We have an Amica Freshline+, which might only be sold in Central Europe (i.e. Poland where we live). The freezer is on the bottom. Each of the doors has been open when we come back to the fridge. It hasn't always happened. In fact, it just started happening since the beginning of September and more frequently lately. The freezer door has done it maybe 2-3 times and the fridge door, perhaps 3 times. I have tested the doors and tried to re-create the open door mystery, to no avail. The last time it happened I noticed the produce drawer was slightly out and full of heavy vegetables (it's quite deep). When the freezer door had done it I had noticed one drawer in it was slightly out as well. The front of the fridge is very slightly lower than the back, but the seal "looks" in good shape.

                                                    The seal is POWERRFUL when you close the door. In fact, if you get it even slighlty close it pulls itself shut. Then the vacuum factor kicks in and it is nearly impossible to open the door for the first few seconds after closing it. Afterward, it settles to a normal seal that is rather easy to pull open.

                                                    My woman thinks I am just forgetting to close the fridge, which is absurd. Last night I had opened each the freezer and the fridge and since the last time I had opened the freezer this happened and she chewed me out I made sure it was absolutely closed, as I did with the fridge door. But she went in and the fridge door was ajar. They are not wide open when they do it... only about 1-2 inches.

                                                    What could it be??? Am I losing my mind???

                                                    HELP!!!!!!!!!!!!!!!

                                                    1 Reply
                                                    1. re: rcraig

                                                      We just installed a new clothes washer, and I watched how important it was to the techs to make sure that it was level: back to front and side to side. So, I will suggest to you the obvious; take a level and check your fridge on both planes to confirm that it is firmly seated and level. It should have no wobble whatsoever.

                                                      From other posts I have read here, I have determined with these French door refrigerators that the drawers must be fully closed or the doors will not seal. Perhaps this is something else to check.

                                                      Please write in what you find as a new fridge will be our next appliance. We are leaning toward the French door model, but perhaps there are some inherent problems with its design that have yet to be resolved.

                                                    2. We bought the Kenmore Elite french door/bottom freezer about a year ago and I LOVE it! I had the Amana in my previous house, and my one complaint was that you had to open the door to access the filtered water. (which is why we didn't go with that this time around) In the Kenmore the H2O is on the outside, but the downside is you can't get ice from the dispenser because the ice is below in the freezer.

                                                      Anyway, I love the 2 fruit/veggie drawers, and the full width drawer at the bottom is great for all my random food (cheese, prosciutto, etc.) I also like the fact that the shelves are glass, so very easy to clean, and also that they split in two--that is, you can make a shelf the same height all the way across, or split it apart in the middle. I've found this very useful, and now have 2 mini-sized shelves for things like eggs and my seemingly ever-expanding mustard collection.

                                                      I think regardless of which brand you buy you'll be happy, it just depends on the extras/style that you want.

                                                      1 Reply
                                                      1. re: HAF

                                                        HAF -- I also like all the features you have highlighted. Even though we are still looking to purchase, I like the glass shelves, the split shelf, and the large drawers.

                                                        We have not had good luck with a different Kenmore Elite major appliance, so we will not purchase the Kenmore refrigerator; however, most of the French door fridges are pretty similar. We also have had leakage problems with our GE refrigerator -- with the water hook-up in the back; the translucent plastic hose that runs the back of the refrigerator was of poor quality and cracked on our wood floors -- what a mess! So, I prefer this time around to eliminate the water feature -- a little gun-shy!

                                                        Thanks for all your information.

                                                      2. We just purchased the Kenmore french door fridge with water on the outside of the door. I am disappointed because the water keeps coming out for quite awhile after you pull your cup away and then it drips for several minutes and makes a mess everywhere since there is not much of a drip tray or room to set a cup. Just thought everyone should know. Has anyone else heard of this issue? Any ideas for solving it?

                                                        2 Replies
                                                        1. re: dixiechickemily

                                                          We had trouble with a different Sears major appliance. I suggest you contact Sears (I assume that is where you bought it) or the Kenmore manufacturer directly and complain about this. It seems reasonable that they send an authorized repairman to solve this problem. This does not seem acceptable to me, and as a consumer I would be proactive.

                                                          1. re: liu

                                                            Just FYI, Kenmore doesn't actually manufacture anything. All Kenmore appliances are manufactured by other companies for Sears. You can figure out who actually built your Kenmore by decoding the model number, the first three digits represent the manufacturer:

                                                            http://www.fixitnow.com/appliantology...

                                                        2. The dripping stopped after I let enough water run though it. Someone at work let me know that they had the same problem when their fridge was new. It would have been nice if the installer or instructions would have mentioned it. Working fine now.

                                                          7 Replies
                                                          1. re: dixiechickemily

                                                            dixiechickemily - Great news! Thanks for posting back on this; I was really worried with you.

                                                            1. re: liu

                                                              Hello, I am also looking for a fridge. I think they are all made by the same company Amana maytag kitchenaid.....I am looking now towards the amana I have read good things about it. Heard bad things about LG. it is hard to get any info on these fridges..Any one else have good luck with finding one?

                                                              1. re: rose11597

                                                                Thanks, rose11597, for refreshing this site. I am the OP, and I am STILL looking.

                                                                We are also considering the Amana and the Maytag, but not the LG. This is almost a year later and I have seen nothing better that will fit our regular-sized space.

                                                                I do hope others will post their discoveries and experiences.

                                                                1. re: liu

                                                                  I was told by a few sources about reliability issues with the LG (tho they do style their fridge really well and I liked it a lot) so instead I went for the GE Profile version -- same size, but entirely different mechanicals. Apparently made in the same factory in Mexico. And they are supposed to have a decent service/parts support just in case you need it. Let me know what you think.

                                                                  1. re: liu

                                                                    Whirlpool also makes two French door models. Neither has a water and ice dispenser in the door, one model has a water dispenser inside. I am also shopping around for a French-door, bottom-freezer fridge and I think I'm going with the Whirlpool. I don't want the dispenser in the door, most refrigerator maintenance problems are caused by those things. Amana has been well-reviewed in the past but I can't find a straight answer anywhere on who actually builds their fridges these days: Amana or their parent company, Maytag. If it's Maytag-built, no thanks.

                                                                    1. re: Buckethead

                                                                      Buckethead -- You are quite right; there are only a very few manufacturers with lots of names on the doors. Our KitchenAid is made by Whirlpool. If I were buying today with time to research, I would compare the Amana with the KitchenAid and then decide. We did not have that option since there were no Amanas on the floor at our time of purchase.

                                                                      Our 25cu/ft. KitchenAid has a water dispenser inside and an ice maker, but no outside door dispensers.

                                                                    2. re: liu

                                                                      Why do you want French doors? What width do you need?

                                                              2. Don't purchase the LG french door model....I've had nothing but problems

                                                                1 Reply
                                                                1. re: capaquette

                                                                  I am on the verge of buying the LG French door, bottom freezer with water and ice through the door. What problems have you had? I have also looked at a similar Maytag model. We like the idea of ice/water through the door, as this is what we are used to with our very old side by side GE. Now, it is fading fast, so I have to make a decision pronto!

                                                                2. I am the OP from almost a year ago. When our old GE refrigerator of 20 years just died a couple of weeks ago, we needed to make a purchase quickly. Our local appliance warehouse store did not have any French-Door Freezer Bottom Amanas on the floor to show us, so we could not compare. After quick deliberation we decided on the 25cu/ft. largest KitchenAid we could find to fit our old space without an overnight remodel.

                                                                  The KitchenAid has been in place for a couple of weeks now. I am still adjusting to what I perceive as less usable space, but it is difficult to really know having become quite set in my ways after using the old fridge for 20 years. I particularly don't like the idea of having to open both French doors almost always, especially to pull out the large, full width drawer, but perhaps I will adjust to this in time.

                                                                  Although we don't eat much frozen food and I would much rather have a larger fresh produce drawer, the freezer space is huge. I would not buy stainless steel again, but we needed to match our new stainless steel dishwasher; I find it very difficult to keep smudge-free. Also, the manual points out that this fridge emits funny noises as it is working its magic (water, ice-maker, on-off), and this is so. I hear raps and taps as I pass by, but I know this is normal -- just something else that I need to adjust to!

                                                                  To date, all is working well. I'll check in if we have any trouble.

                                                                  4 Replies
                                                                  1. re: liu

                                                                    Thanks for the feedback on your new fridge. I have picked out the Amana side-by-side for our kitchen in our soon-to-be-finished home. All the appliances will be white. I love the look of stainless steel, but I also like the homey, country look of white appliances. The cabinets are also white, and the countertops are light-warm Caesarstone. It has been agonizing trying to picture all of it together, but people more experienced than I am say it is going to look great.

                                                                    I am sure that accessing your new fridge will be 2nd nature soon. It is hard to give up old habits after 20 years. I love the full length drawer that the French Door fridge has.

                                                                    The important part is that everything is working! Jane

                                                                    1. re: Jane917

                                                                      Jane917 -- Thanks, as before, for your very encouraging and supportive words. Likewise, I think you are going in the right direction with white appliances. They give off great light and are far easier to maintain than stainless steel. I am really having issues with the function of stainless in a kitchen; smudges on appliances are part of kitchen life, and stainless shows all. It has been an endless search to find a product that will efficiently and effectively clean it.

                                                                      White is great! Enjoy your new kitchen.

                                                                      1. re: liu

                                                                        liu- Soon you will be wondering how you ever lived without that SS fridge! Have you tried the new Fantastic Clean & Shine for the smudges. In my house I would have doggie noseprints on the SS. I have tried Clean & Shine on my glasstop stove and it works great. The directions say it works on SS. Good luck! Jane

                                                                        1. re: Jane917

                                                                          Jane917 -- I love that you are recommending this also. There is a post on this same board that raves about this product:

                                                                          http://www.chowhound.com/topics/390651

                                                                          I have tried it and it is the only thing I have found that works. Conveniently, I am beginning to see it on more and more shelves in our major markets.

                                                                          Thanks for another vote for this product!

                                                                  2. We just bought the Maytag Ice2O through Sears and love the refrigerator and freezer space. Had to slightly remodel-- it's a bit wider and larger than our previous 1980's one. Only disappointment is low volume icemaker and small size of ice bucket.
                                                                    If anyone knows how to get higher volume, would appreciate your help.

                                                                    2 Replies
                                                                    1. re: jane93

                                                                      Congrats, jane93! Is this a French-door type?
                                                                      Our KitchenAid has an electronic button on the control pad -- top and inside -- that tells the icemaker to "kick it up a notch." It is called "Optimice" feature and assists with temporary periods of heavy ice use by increasing ice production. We have tried it and it is very effective. Check your manual for a possible feature like this, or call Maytag directly and ask.

                                                                      I also know that it takes a few days for your fridge to settle in and get up to temperature.

                                                                      I am happy that you found something that suits you and your needs! WHEW!!! Appliance shopping takes a lot of time and research and now you are done!

                                                                      1. re: liu

                                                                        Yes, Maytag is a french-door type. No icemaker adjustments for higher volume, though So many options yet hard to put everything we want into one package! Thanks for the reply.

                                                                    2. I have been very happy w/ my Amana french door bottom freezer. I love having produce at naval level, versus bending for carrots at my ankles! Lots of room; flexibility w/ shelves.
                                                                      The only draw back that I see is the lack of separate compressors for freezer and refrigerator, which is what the Subzero has. (But that's a big step up pricewise) Sometimes my produce at the back of the superlarge "deli" tray as it's called, gets frozen.
                                                                      I don't use the ice maker 'cause I don't like my water.
                                                                      I was told Amana makes the Maytag and then Maytag costs more because of the name.
                                                                      My local reliable independent appliance dealer would not sell me an LG 'cause he said they've been nothing but trouble service-wise.

                                                                      1. Liu,

                                                                        We've had a counter depth Jennair SS French Door model now for nearly three years. While it's not perfection, we're very pleased with it. It was made by Maytag/Amana also.

                                                                        It has the mullion flippy thing-a-ma-jig, and it works very well as a seal. Yes it's a pain to open the wide draw because both doors have to be open. The water requires opening the door too. But it works very well and looks great. And although we sometimes wonder if we can store everything we need, it seems to come through even when we have a party for thirty people.

                                                                        We're going to be moving in about a year, and we are considering another Jennair. We probably will go with a bigger model though, and are considering a side-by-side. Has anyone had experience with the Jennair side-by-sides?

                                                                        Also, something I learned years ago when working in an ice cream shop; The simplest way to clean stainless steel is with two clean cloths. The first should be slightly damp, and as hot as you can take. Then wipe with a dry cloth (we called it simply hot & dry).

                                                                        12 Replies
                                                                        1. re: RIChowderhead

                                                                          Nice to hear from you on this, RIChowderhead! I especially appreciate your advice on cleaning the stainless steel. Hey, I have tried so many "magic" products and "special" techniques...now I will simply try your two-towel hot & dry method.

                                                                          If I could graphically reproduce all the marks on the fridge at the moment, I would have a nice piece of modern wall art! So, I guess it's time to get out the two cloths!!! Thanks!

                                                                          1. re: liu

                                                                            Your welcome Liu.

                                                                            BTW, I think that you might want to remove any goo with a soapy solution before the hot & dry.

                                                                            1. re: RIChowderhead

                                                                              Uh-oh...THREE steps!

                                                                              Thanks!

                                                                          2. re: RIChowderhead

                                                                            I have a 6- or 7-year old Jenn-Air SS with water/ice in the door. I got to this discussion board because I am already looking for a new frig and my model was top-of-the-line when I bought it.

                                                                            Minor headaches: The door hinge cover on the top of the refrigerator side kept coming off, so I finally took it off. Ditto for both at the bottom of the doors. The one on the freezer covers the water tubing, so I think it looks unslightly not to have the cover, but neither would stay on.

                                                                            I've had repairmen come 3 times in the past 6 months. First the frig side wouldn't stay cool even when I turned it up the highest, then the freezer side wouldn't freeze. I was concerned that the compressor had gone out. Can't remember now what he did the first time other than clean out the water tubing, but it worked okay when he left. He has been out twice since to repair again. He insists it is not the compressor and the bill has not been high. But I now live with the controls at their highest, and frozen ice sits at the bottom of the freezer. I am constantly keeping a towel under the freezer side to collect water that drips from somewhere.

                                                                            When he was here the first time I asked what model he would recommend if I ended up buying a new frig. He said they just don't make them like they used to, and that even the high end brands are problems. Since mine works, I am spending time investigating a new frig and am looking at a french door model for the convenience and energy rating (they are more energy efficient than a SS). My concern with a french door is the wire drawer and ice/frost dropping through to the floor. It seems a solid drawer would be more practical. I have not been impressed with Kitchenaid reviews, or LG. I'm leaning toward a Kenmore Elite Trio, although people either really love them or really hate them. Sorry for the length--trying to cover 2 issues in one note.

                                                                            1. re: aking

                                                                              We are between the Kenmore Elite Trio or the LG. Height is our concern, Maytags too tall, even with modifying the cabinet above. We like the interior features of the LG better, but I know so little about this brand.

                                                                              1. re: Jesdamala

                                                                                Jesdamala --
                                                                                We bought the KitchenAid French door fridge just a few months ago, so I can speak to that if requested.
                                                                                I do, however, suggest your doing some research on the LG brand. I surely don't want to be the voice of doom or fail to give them their fair due, but I recall several Hounds reporting some problems with follow-up service, but that was some time ago. Perhaps you could start a new post here specifically about this brand of refrigerators to get some very specific and updated reports.

                                                                                1. re: liu

                                                                                  I did read those posts, and thank you for what you are saying. These are not cheapo items, the French door/botton freezers are more costly, without a doubt. For what we like they hover around $2200/$2500...almost $1,000 more than a side by side. We have a space we need to fit something into, and with modifications we still have space issues. We are so tired of "fighting" our side-by-side getting things into and out of the freezer on the left as the door cannot open fully as it is against a wall! With the French doors we have more access, and ease to the freezer. Height is our issue. Our old GE is on its last gasping moments. We are playing with time!

                                                                                  Yes, I a leary of the LG. The other option right now is the Kenmore Elite something....Trio??? Our other desire, and it adds to the cost, is that we do want through the door water/ice. Pretty old fashioned, yes, and takes space away from door storage, but we use this all the time in our now old and fading GE Side by Side. So, we are willing to pay the extra cost. The desire for through the door limits the brands. I looked briefly at the KitchenAid site, and not sure they have water/ice through the door. I know some models have water dispensers inside, ice in the freezer, but hey, that takes away from freezer space, so???? I have yet to see a KitchenAid in any showroom, I live in LA and have been to too many already that I have a headache from the whole process. Maytag is out, too tall. GE is out, as not reliable, according to my sources. JennAir doesn't have what we want, and too costly. Geeeeze. And I am not sure without looking at my folder right now, but it seems to have come down to LG or the Kenmore. Get me out of refrig confusion, please!

                                                                                  Thank you for your suggestion as to a new post, maybe tomorrow.
                                                                                  I never thought buying a refridg would be so complicated, but with an old house and space considerations, it has become such. Again, thank you!!!!!!

                                                                                  1. re: Jesdamala

                                                                                    Jesdamala (& aking above),

                                                                                    We feel your pain. My wife and I are doing a remodel, and have been going crazy tyring to decide on a fridge.

                                                                                    We have a 3 year old Jennair cabinet depth french door. We've been pretty happy with it. We've had no trouble with it. And it has the Euro-style bar handles that we like. But my wife hates having to open the door for water. It's also a little too small. We'd actually be willing to buy the full size if only (sound like something you've said about one brand or another?) they made it with the water on the outside.

                                                                                    So we've looked at the LG's (nothing but bad press about service), GE's (bad reliability). The brands that left us with some sort of good feeling were the Kenmore Elite Trio, Jennair side-by-side, and the Electrolux Icon Professional Series side-by-side - made by Frigidaire (also a counter depth - the only way it comes, but it is a little bigger than the Jennair).

                                                                                    Everything is a compromise. We've decided to go with the Electrolux. They look okay, and they're supposedly good quality. We're getting a deal by buying five different Electrolux products (but not our dishwasher - that's going to be an Asko). It will be okay.......

                                                                                    1. re: RIChowderhead

                                                                                      I am put off by the things I read about LE service. We have decided to go for a model with the through the door water/ice, knowing the compromises we will make on the interior space. We don't want counter depth, this is an OLD kitchen, so it will stick out, fine. When I did a complete gut and remodel I went with the then fabulous Sub Zero. Thousands ten years ago. This situation doesn't call for it. Right now, I am thinking the Kenmore Elite Trio. I didn't see a Jennair or Kitchen Aid that had through the door water/ice. Never thought a refrig would take so much time, running around looking, consideration. I would like to not think about service, but things aren't made like they once were. I am with your wife, don't want to open door for water, or freezer for ice for a glass. Maytag too tall. Know zero about Amana. There is no place that carries the LE we are thinking of and the Kenmore for a side by side comparison. I am sick of the whole thing. For the moment our OLD GE is still hanging on, but really on the brink. Thank so much for replying!

                                                                                      1. re: Jesdamala

                                                                                        Just a thought: have your moving plan in place. We were ready with a garage fridge for space AND several coolers. However, what we had not prepared for was the time that the new refrigerator takes to install AND GET TO COLD TEMPERATURE. We thought that the change-over would take just a few hours, but it took the new fridge many hours to reach a temperature that was good for the new food it was to receive.

                                                                                        Maybe this is a little extreme, but plan on at least 12 hours of food storage before you can actually move into your new fridge.

                                                                                        1. re: liu

                                                                                          We do have a somewhat small garage refrig, but that freezer is packed! So, we sadly will have to lose some stuff when the time comes. But, yes, we have thought about this. Thanks so much for your advice! Our garage refrig was bought on a whim, and it is handy, seems we needed the freezer more than the refrig, but we didn't buy big enough. Oh, well. Again, thank you!

                                                                              2. re: aking

                                                                                Hi Aking, you mentioned that height was an issue so you were between the Kenmore Elite Trio or the LG. I'm wonder what was the height that you had to work with? The Kenmore Elite height is 67 7/8 inches and the height for our fridge space is 68 inches. Do you think that would fit okay? I'm just concerned because it would leave NO space at all. Thoughts? Thank you!!

                                                                            2. Having owned several Kenmore appliances – including 2 refrigerators - in the past, and being a loyal Sears customer for more than 20 years, I bought a Kenmore Elite Trio refrigerator in May 2006. Turns out this is a piece of junk. I have researched at least 2 recalls on this model since 2003. Mine died about 3 months after purchase and after trying to get a replacement through the normal Sears channels was successful only through the good offices of the salesperson the unit was purchased through.

                                                                              Now the darn thing has died again. Sears has refused replacement again and will not discuss replacement until a service person has verified the problem. I guess I’m not qualified to tell if a refrigerator is working, while my food spoils and my wife is ticked.

                                                                              After an hour on the phone, up through the food chain, Sears “I can’t help” attitude, and lack of response to a so-called “valued” customer and their non-existent customer service has forced me to believe this is not the Sears of old. The manager I spoke to even had the chutzpah to quote from the legal requirements document he seemed to have readily at hand.

                                                                              It’s a good thing? I purchased a 2-year extended warranty on this unit, expecting further problems, and boyo, was I right! It would appear this piece of cr*p, made by LG in Korea, is destined for the trash heap once the extended warranty expires. $2000 down the drain.

                                                                              So here I sit, on vacation, which is over the day service is scheduled, with a roomtemperator waiting for the technician. Then I will have to take time off from work, the day I return from vacation, to deal with the repairman, who I am sure will have to order parts or a replacement unit. Then I can take some more time off work for that service call as well. I will never buy another major product from Sears.

                                                                              Tell your friends, Kenmore is no longer the appliance of legend, and Sears doesn’t care.

                                                                              4 Replies
                                                                              1. re: Jabbathehutton

                                                                                Wow, what can I say? I have decided to take the leap and get the LG top of the line but not buying through Sears or any big box store, but a small store in Santa Monica and take out a four year extended warranty through GE Service Management, Inc., who I am presently on the phone (holding) to verify details of this warranty. As it seems, this is the only refrig that will easily fit out space, even after some cabinet adaption, and also give us French door with through the door water/ice. I realize these are new models and have so many whistles nad bells that there is so much more to go wrong, but we are out of time. Our old GE has officially died and we have a small refrig in the garage so that is helpful. Never thought a refrig would be so difficult. I do appreciate your post, your imput, as we did consider this model. Honesty, I don't have the time or energy to put into this anymore, and as I posted on another thread, I am just going to have to do it. I do ask, exactly what is going wrong with yours? The compressor? I know the LG has a seven year (so I have been told) warranty on the compressor. Just wondering if the problem is that nobody is competent to repair them? Big bummer, this I will say! So, I am going to give the faith to this smaller store, Carlson's in Santa Monica, and hope that if there are problems they will stand behind me. Don't know. Nothing fun about spending $2,000 and having issues from the get go!

                                                                                1. re: Jesdamala

                                                                                  Can't figure this one out. Original problem was the front panel display not working and keeping the frig from getting cold. Now the same except the front panel works well enough to display a mysterious error message. These boxes are supposed to work by moving the cold from the freezer to the top box. My freezer works fine, just the room temp refer that bothers me. Be aware, this unit from sears is made by LG.

                                                                                  1. re: Jabbathehutton

                                                                                    Those onboard computers? Yeah, I am aware. I just don't have an alternative right now, as I am moving all stuff out to the small garage refrig. The GE has officially died. Yes, I am aware that LG makes your model of Kenmore. Well, waiting for the cabinet person right now, and then we will know our space exactly. I do thank you so very much for your imput! Honestly, the more features (and even the less) I read complaints about just about every brand out there. Bummer.

                                                                                  2. re: Jesdamala

                                                                                    How is your LG French door 'fridge holding up?

                                                                                2. My wife and I went to HH Greggs and saw a Maytag combo with the freezer on the bottom - BUT didn't have crushed ice! We opted for the LG side by side with the freezer on the bottom.. So far so good EXCEPT: It works too well! It freezes the produce or anything we put in the crisper...no matter where we set the temp... AND I can tell no discernable difference in the size of the (adjustable) ice cubes... other than that it's been a good machine.. We have contacted LG about the feeezing issue and keep getting the run-around - NOT good-

                                                                                  1 Reply
                                                                                  1. re: terracer

                                                                                    Hi, terracer! I will confirm the obvious: frozen produce means the fridge is not working properly.

                                                                                    All along we have been hearing about not-so-good service from LG, so perhaps you will need to deepen your "game" voice a bit and get your persistence cap on! Just keep on them so they know that you are not going to settle, and keep going up the ladder of control. Be sure to document your conversations and eventually you will probably find someone who cares and will give you the service you are due!

                                                                                  2. Stay away from Maytag, Ice 2O, bottom freezer french door with Ice and Water dispenser. 13 months from purchase, ice disperser-flap began opening and closing and all the signal lights on the door began flashing, then refrigerator lost cooling in both freezer and top. Looked up on the internet and saw several other complaints with the same problem. We bought at Home Depot with extended warranty, We are still waiting for service, broke down on a Thursday, repair person expected on the next Tuesday.

                                                                                    2 Replies
                                                                                    1. re: mickeywitte

                                                                                      I thought all those Maytag men were sittng around bored! LOL! We bought the LG, with no problems thus far, but it has only been a few weeks! The space inside is fabulous! The bottom freezer is terrific! Now, if it only holds up!

                                                                                      1. re: mickeywitte

                                                                                        We're going with the Electrolux Icon, but we won't have actually start using it for about a year.

                                                                                      2. My friend just got a GORGEOUS stainless-steel Viking Professional one. Features include a very discreet water dispenser inside and a very nice slide-out tray in the bottom. (I didn't have time to read this whole thread, so I apologize if I'm repeating something someone else already said!)

                                                                                        1. I hope you haven't purchased the Matag Ice 2O. I had mine 13 months (1 month out of warranty) and it started spasing out. Lights blinking. alarm blinking. Ice/Water servo valve clacking. I spent countless hours on the phone with Matag and all they did was misdirect me to repair companies that couldn't give me any service for a minimum of 2 weeks. Apparantly that Matag serviceman is a little busier than they care to let on. When I finally found someone who could give me a service call within a week, they were quite familiar with the problem and assured me that there were no control boards in the country. I was out of a refrigerator for 3 weeks. Thank God I still had the old (10 years old) Admiral freezer in the garage. The serviceman told me that his firm had made countless calls and e-mailsto the engineering staff at Matag to no avail. They are remaining silent on the issue. I had some previous problems with Matag dishwashers and this will be the last Matag product I purchase. Please be careful to measure the unit you intend to purchase. Mine caused me to have to alter my cabinets because of the increased height of this Monster. Besides the service issue the IceMaker really sucks. It constantly jams and freezes anything in the fridge next to it. I would never again buy a unit with an IceMaker mounted in the refrigerator compartment. Hope this helps any potential, unsupecting buyers.

                                                                                          1. Don't buy a Maytag as the circuit board will puke about 2 months after your 1 year warrenty is up.

                                                                                            1. LG model - Long story short - We got the thing FOR FREE and we still HATE IT.

                                                                                              I can not open the freezer door without at least 6 ice cubes falling on the floor. There are probably 100 ice cubes loose in the freezer at any given time.

                                                                                              The dog LOVES it though...she thinks it is an automatic ice cube dispenser.

                                                                                              4 Replies
                                                                                              1. re: sparkalina

                                                                                                Where are the ice cubes falling from, the left side French door? How can the ice cubes get from the refrigerator space to the freezer? I know it came with a tray for cubes in the freezer, but one would have to fill it? In any event, we bought the FD bottom freezer/through the door ice/water...and after all of two weeks, all is fine! No vegetable tray freezings or any problems, and honestly, the space is fabulous! So, as I have previous stated, done deal, we will just have to wait and see....and for the time being, enjoy!

                                                                                                1. re: Jesdamala

                                                                                                  Ah...mine is not through the door. When open the freezer and pull out the ice cube tray, ice falls backward off the back of the tray, and collects on the very bottom.

                                                                                                  Then, the only way to get it all out is to empty the freezer, remove the giant hanging basket and practically climb in, or sweep out all of the ice (to the floor) and pick it up.
                                                                                                  I am actually quite skilled in throwing it into the sink from across the room.

                                                                                                  1. re: sparkalina

                                                                                                    Refridgs used to be such simple things, I think. One of those things one didn't give a second thought to, buy, install, and wait for them to go after 15 or 20 years. Then, somehow, companies thought we wanted more than simple...and it seems nothing is simple these days. I bought the LG, will wait for something to happen, I live in the big city of LA so hopefully if and when the time comes someone will service it...but I would not go into one of these new babies without an extended warranty. Often these purchases have to be made quickly due to an existing unit failing as was our case, but we do have a small garage refrig that saved us! Sorry you are having issues!

                                                                                                    1. re: Jesdamala

                                                                                                      same here with the garage fridge.

                                                                                                      be careful that you always fully close the fridge doors, too. even though it has the "door open" alarm, you can get it *just slightly* ajar, and a few hours of that is enough to have the fan motor freeze up.

                                                                                                      done that twice already - the first time a repairman diagnosed the problemm, now i know what to do - DEFROST and WAIT!

                                                                                              2. I bought a Maytag last March, and can honestly say, that I love it. I bought the Maytag because of the ice and water in the door, the long tray that is at the bottom of the refrigerator, and I got it at a very good price, under $2000. When I went to look at them at Sears (bought from a local business). the sales person said that all bottom freezer refrigerators were made by Amana as they have the only plant that can make them. So I guess it really comes down to which one has what you like, and the price. But, I promise you, you will love it!!!!

                                                                                                1. I heard a salesman tell someone that all those french door/bottom freezer frigs are made by Amana anyway.

                                                                                                  1. We were going to purchase the three door French style, too, but have a problem. The frig opens into a wall on the right and can't find one where you can open the produce drawers without opening the doors totally. Any suggestions? The left door can open wide, as the counter is there. Does this make sense? The frig we have now has drawers that have never opened.

                                                                                                    2 Replies
                                                                                                    1. re: mcteach

                                                                                                      We bought the LG French door, bottom freezer. Our left refridg door opens to a wall, however we have had no problems pulling out the produce drawer on that side to almost completely pulled out and have no problems getting things in and out. There is another small drawer which is on the right side, where the door opens wide, thus no problems. So far we love it, we have the 36 inch wide. Yes, we have read about difficult service but have had no issues, but ours is ony about a month old. Love the spaciousness, love the bottom freezer. We checked out all the models, wanted through the door ice/water so it came down to the LG.

                                                                                                      1. re: mcteach

                                                                                                        We have the French door Amana with a wall to the right, and have no problem with the produce drawers opening fully. We have had it about a year, and like it a lot. The French door design is so easy to use, and we prefer not to have ice through the door.

                                                                                                      2. Just went to the store today to look at the various French door refrigerators. And then I googled them and found this website. You guys are providing a lot more information about the various refrigerators than any salesperson has!

                                                                                                        For what it’s worth, here’s what I found in speaking with the salespeople recently:

                                                                                                        Whirlpool makes KitchenAid, Amana and recently bought Maytag too. So they’re all the same parent company. And all made in USA (Iowa I think).

                                                                                                        LG – parts made in Korea and shipped to US for installation.

                                                                                                        Kenmore refrigerators are made by the companies above. Look at the design and you’ll find out who makes it. One of the Kenmore Elite French doors is made by LG, another is made by Amana.

                                                                                                        Consumer Reports rated Amana as a “Best Buy” refrigerator.

                                                                                                        We bought an LG French Door style refrigerator 1 ½ years ago. Liked the look of it, and the stainless steel to match the appliances in the kitchen. For the last year, we have had nothing but problems. The compressor started out very noisy when it was about 6 months old. I called LG for service and the service company said, “if it’s working, it’s ok.” Just because it’s noisy, it doesn’t warrant a service call. I don’t know if that was LG or the service company’s policy but it was the start of a downhill spiral on this refrigerator.

                                                                                                        Then the items in the freezer section started having ice crystals on them. Called for service. Then the section that holds up the two top baskets in the freezer section kept falling off. Called for service. Then the ice crystals continued to form. Then the freezer section defrosted everything in the top basket. So I removed it. Now it looks like a snowstorm in there and I only have the bottom basket because the top two keep falling off. Then the refrigerator section started freezing stuff – gallons of milk froze ON THE DOOR. Frozen bottles of water. Frozen watermelon. Frozen eggs.

                                                                                                        LG agreed that they should replace the refrigerator with a new one, except it’s past the one year warranty now. Luckily I purchased an extended warranty through Home Depot, since it was a new style and new company in the US. But the Home Depot warranty turned out to be a GE warranty (nowhere on the contract does it say that), so now I have to deal with them.

                                                                                                        Most of my frozen stuff is in a 15 year old KitchenAid in the basement. I want a new refrigerator!...and I want one that will last.

                                                                                                        1 Reply
                                                                                                        1. re: JinJin33

                                                                                                          My LG extended warranty is through GE. Won't GE, or this warranty, replace it with a new LG? Not that you want an LG! One thing I did find out after our 36 inch LG was purchased and installed, by the company where we bought it, only then did I learn that there would be a four inch clearance on the back and sides...well, ours doesn't have that space! One would think the intallers would know! What is happening is that the sensor on the ice/water/etc. panel tells us is that the outside temperature (meaning the room environment) is 90 degrees on average. Well, I assure you it is not. Called LG who then told me about the installation suggestions of space around and that the heat sensor is in the back...against the back wall...how dumb! I am going to wait this one out...one would also think the company we bought it from would have advised us! Hoping this doesn't become problematic.
                                                                                                          I will fight that battle when it happens. Who reads the installation instructions before they buy the unit and install it??????? We cannot modify our space another fraction of an inch. Bummer. Still, until it causes me problems, I LOVE this...liked the features more than the Kenmore Elite. Getting in and out of the freezer if a joy, and the refrig part is so spacious, and we do love and use the ice/water through the door all the time! Honestly, I don't know what lasts these days. Our old GE lasted well over 20 years. I have no such expecatations about anything these days. Sad.

                                                                                                        2. Bought a Kenmore Elite a year or so ago and love it. Wouldn't have a side by side if they gave it to me. I believe our Elite is made by Frigidaire.

                                                                                                          If you can stick with the ice machine in the freezer compartment, you'll get a ton of storage space in the doors. Of course, you'll have to open up the freezer to get ice, but that's not such a big deal. I like the slide and tilt door on the freezer.We have a deep freeze in the garage, so the freezer doesn't get used that much. Having a couple of big shelves that go the full width across is wonderful when you cook big thinks like ribs, turkeys, etc.

                                                                                                          1 Reply
                                                                                                          1. re: bkhuna

                                                                                                            thanks very much for your experience and insight. I am trying to purchase a new fridge now and cannot believe how many negative issues there are out there. I used to go to consumer reports and buy the top item - but even those have awful reviews. I am down to a bottom freezer , water and ice through door, french door- either the new GE Profile or the Amana. Help

                                                                                                          2. I spent 22 yrs in the appliance industry (Whirlpool) and still keep up with the industry. In 06, Whlpl bought Maytag (which includes Amana & Jenn Air). Whlpl's brands include Whlpl, Kitchen Aid & Roper. All 6 of these brands are being integrated into Whlpl's current mfg. facilities in U.S. and Mexico. They also produce Kenmore laundry. They used to produce all of the Kenmore refrefrigeratiors, but the new owners of Sears (K-Mart) recently rebid all of this product line. LG (Korean) and Fridgidaire (White?) won the bidding. I have been told by several retailers to stay away from LG. The entered the U.S. mkt without adequate service parts or a dealer network. Consequently their service sucks, to put it midly. They often will replace the appliance rather than repair it to get the customer off its back! It's been my bad luck to work with Koreans on their new Hyundai plant here in AL. I quickly learned to NOT trust them, as they are very secretive and un-trustworthy --- which sounds like whats happening in the case of LG. Maytag, Amana & Jenn Air's quality has dereriorated over the past several years (Thats why Whpl could buy them at a fire-sale price! --- They were a high cost producer with poor workmanship & quality the past several years.)

                                                                                                            I've been searching for a new refr. Settled on french door, bottom freezer. They are the most economical to operate. We're going with the counter depth version. Even though I'm a Whirlpool guy, we've decided on the GE Profile, since it will look better when we redo our kitchen next yr. The GE is slightly larger inside than Kitchen Aid, which helps, since the 33 inch counter depth models are only 22 cubic feet.

                                                                                                            Both the GE and Whlpl / Kitchen Aid are very good quality (see historical Consumer Reports) Their best attribute is the service after the sale by independent dealers, most of whom will match Lowe's, Sears, Home Depot, etc. in price. Our local dealer has had the same frepairman for 23 years, since we moved to AL. I would stay away from Lowes & Home Depot, since their sales people DON'T know their product and have suspect service. Sears service has deteriorated ever since K-Mart bought them.

                                                                                                            Please feel free to contact for additional questions you may have.

                                                                                                            .

                                                                                                            8 Replies
                                                                                                            1. re: Jaybird33

                                                                                                              thanks very much for your experience and insight. I am trying to purchase a new fridge now and cannot believe how many negative issues there are out there. I used to go to consumer reports and buy the top item - but even those have awful reviews. I am down to a bottom freezer , water and ice through door, french door- either the new GE Profile or the Amana. Help

                                                                                                              1. re: Jaybird33

                                                                                                                how do you like your GE Profile. I just looked at one this evening. Pls advise. thanks

                                                                                                                1. re: bohica1

                                                                                                                  Did you get a response about the GE Profile one you were asking about? That is the one I am looking at as well.

                                                                                                                  1. re: sweetthang

                                                                                                                    I have read this huge thread and am surprised by the lack of comment about the GE Profile. I looked at a bunch over last two days at Best Buy and Sears, and that GE is by far my favorite (although, as usual close to the most expensive one in this "non Subzero" category. I have had many different bottom fridges over the years, Amana and Subzero my favs! But this GE really appeals to me. I love the three interior drawers on the freezer bottom which will help with the basic problem of all the heaped up stuff in the freezer. At Best Buy the non commissioned salesman did a great job of talking up the Samsung for it's twin cooling (separate air in fridge and freezer, closer to the much more expensive Subzeros) The more I look the more confused I become. The Sears guy did confirm that the Kenmores are indeed now LG. What to do?? Someone out there tell me the GE is GREAT! I really want to get it!

                                                                                                                    1. re: carolscrapper

                                                                                                                      We have a 1 1/2 yr old GE Profile bottom freezer (but not french door). So far, so good. No issues whatsoever.

                                                                                                                2. re: Jaybird33

                                                                                                                  Hi Jay
                                                                                                                  It was very enkightening to read your post.We are also looking for french door bottom freezer Refrigerator.We bought LG and within 3 months it failed. Best Buy
                                                                                                                  is ready to give us replacement or any alternative Regrigerator (Thanks for their Customer Care) .We Do Not want Lg now.I have following Questions if you can help us-
                                                                                                                  1.Is it true that Avoid through the door Ice and Water dispensor?
                                                                                                                  2.Wts your opinion abt Samsung(another Korean brand) Refriferators?
                                                                                                                  3.What is your opinion abt Fridgedaire Refrigerators? Are they produced by someone else?
                                                                                                                  4 Between GE and Whirlpool which one is better?
                                                                                                                  5 Among Whirlpool subgroups which brand are well produced?
                                                                                                                  6 any other suggestions as well, as you have an asset of experience
                                                                                                                  thanks in advance You may contact me at ashvincnaik at hotmail

                                                                                                                  1. re: Jaybird33

                                                                                                                    Just had a repairman here for a Sears gas stove and asked him about the French Door 'fridge and he said the GE was time tested.

                                                                                                                    Anything in particular I should look out for?

                                                                                                                    1. re: Jaybird33

                                                                                                                      Jaybird, can you answer a dishwasher question? If so, I'll start a new thread

                                                                                                                      thanks
                                                                                                                      tj

                                                                                                                    2. Anybody have any ideas why the small, narrow basket inside the freezer, in the LG model that tilts out, this basket tilts out when the door is tilted, is icing up the items we have there? We do tilt out the door, but the freezer us usually pulled out almost all the way. The rest of the items in the freezer, in the large top and bottom areas are not icing up....just the items in this narrow basket. The refridg seems to be keeping things nicely. Thanks in advance if anybody has any ideas!!!!

                                                                                                                      2 Replies
                                                                                                                      1. re: Jesdamala

                                                                                                                        The items in the narrow door tray are what started forming ice crystals for us. Then it spread inside the freezer section to the upper freezer basket. Check the gaskets. Mine was off at first, but after it was fixed, the problem still continued. And as you read above, got worse.

                                                                                                                        1. re: JinJin33

                                                                                                                          Well, we rinsed off the items that were icing up (the packaging, who knows about the inside of the package), and so far no big icing issues, however I am expecting them! No noise from the compressor, however we did learn after installation that this unit should be installed with four inch space on the back/sides. As I said in a previous post, who knows about this before purchasing, and one would think the installers, from the store we bought it at, not Home Depot, but a smaller appliance store that sells/installs only appliances, would know. Or if they did, they simply wanted to make the sell! I am a bit affraid that somehow our warranty will not be honored if their is an issue, due to the fact there are no four inchs around it! And,
                                                                                                                          the outside sensor (outside temp is displayed on the front display) is in the back next to the wall! Bummer! Well, we will take this as it comes, I will be sure to
                                                                                                                          look for any issues before the one year warranty runs out...and I did tell the store, and they promised, that if I have any issues with LG, I will expect them to back me up!

                                                                                                                      2. We redid our kitchen about 5 years ago, looks great, appliances are made like crap! I have a lovely freezer on the bottom Amana the sliding rack that holds the veggie, fruit bins fell off this week, can you believe it was GLUED on! What kind of glue will last in a cold damp place like that. The no frost freezer gets ice built up and sounds like a jet taking off. The gasket on the doors gets shredded when you open and close them. Don't even get me started on my stainless cooktop that pitted and had to be replaced in less than a year. Oh, thats right, my Maytag built in oven, $$$$ with a burnt out heating unit. Between the kitchen and the plastic vacum cleaners I go through, I just wish I had kept all my old stuff.

                                                                                                                        I feel better now..

                                                                                                                        1 Reply
                                                                                                                        1. re: katerina

                                                                                                                          Wow!!! I guess I have been lucky. I have had a KitchenAid gas cook top for years, no problem. a GE double Oven, no problem, a 27 year old KitchenAid dishwasher that was going great, but it cost more to replace the racks then it would to buy a new dishwasher: didn't want to, but I bit the bullet and replaced it with a Kenmore, and it really does a good job. I have had the Amana bottom freezer refrigerator here for a number of years, no problem, and I have the Maytag French door with the water and ice in the door in FL., and love it. I also have a very old Whirlpool washing machine that my service guy has already told me, not to call him, just replace it. That was about five years ago, and it's still going strong. As I said, I guess I have been lucky!

                                                                                                                        2. Has anyone been considering the Samsung french door model (with ice & water in the door) that's available at Lowes, or the almost-identical GE model at Conns?

                                                                                                                          2 Replies
                                                                                                                          1. re: Trigger

                                                                                                                            trigger did you end up buying this fridge? We have one on order and I am wondering if you like it . I saw it received a 5 rating . Thank you for your response.

                                                                                                                            nitie1

                                                                                                                            1. re: Trigger

                                                                                                                              Trigger & nitie1, I am also interested in the Samsung, but am scared to death of all the negative feedback posted on the consumeraffairs website re Samsung fridges. We are not interested in any of the water dispensers (currently planning on the RF265ABWP), and are not even planning on hooking up the automatic icemaker-too much risk with laminated flooring!  As I mentioned, most complaints were re the computer panels and the icemakers shattering.  Also saw numerous complaints about the coils freezing up into a block of ice and blocking the airflow-different model, but since these french-door designs are new to Samsung is it just a matter of time before we find other similar problems? Much like the complaints about LG, service and repairmen are also a nightmare. It sounds like, if possible one should buy the appliance from a retailer that is also a certified to do repairs-that way they can't give as much of a runaround; that being said, if our main concern is service, then why are we considering Samsung in the first place?

                                                                                                                              We've been so careful about every other purchase for our foundation up house restoration, we would hate to bite into a lemon on one of the most important household appliances!  Any input from anyone on these french-door Samsungs would be greatly appreciated.

                                                                                                                            2. This is for Jesdamala and everyone considering a French Door LG refrigerator with ice and water in the door. We have had NOTHING but problems with our LG stainless steel counterdepth model (installed in December 2006) and LG is useless, hopeless and downright disingenuous about addressing problems with their products. Home Depot also refuses to get down and dirty with their big supplier LG and do anything meaningful. The refrigerator is gorgeous to look at and that's about all you can say that's positive about it. The first problem, as people here and at Nextag have noted left and right, is that the ambient temperature sensor was placed by LG's designers in the back of the refrigerator in the middle, where it can only pick up HOT AIR from the compressor. Hence, your kitchen is 75 degrees but the temperature reads anywhere from 90 -103. What was LG's "response?" Pull out the refrigerator and place it freestanding in the middle of the kitchen." You think I am making this up? How could I? This is literally what they told me to do. Then when I pointed out that I had paid a premium to have a COUNTER DEPTH refrgierator which by definition is to look BUILT IN and be encased by cabinets, they suggested at "customer service" that I hadn't left enough space on each side and on the top--they thought I should have left about a minimum of 3 inches on all sides for air to get in and out better. Well, that's almost as preposterous as the middle of the kitchen routine. I pointed out to them that THEIR OWN LG VIDEO and other slick marketing materials show my lovely stainless steel French Door refrigerator with absolutely NO ROOM on the top or the sides of their nice honey pine colored kitchen cabinetry and that THEIR refrigerator had less clearance than mine. They had no response. And they refused to deal with it.

                                                                                                                              Other problems? Well, the doors don't shut when you try to shut them--that's always helpful when you are trying to keep your refrigerated items cold and not waste the electricity or cooling. I had to have the refrigerator's entire gasket system replaced last week. How about the controls for the ice and water never working unless you happen to get your fingers and glasses in a contorted angle that is not normal and if you don't hold them at that angle and contort yourself forget about ice and water.

                                                                                                                              The "customer service" department is rude and helpless and sound like they've been scripted by inside counsel. AVOID LG!!!!!!!!!!!!!!!!!!

                                                                                                                              7 Replies
                                                                                                                              1. re: Unhappywith LG

                                                                                                                                Too late for me! I bought it about two plus months ago. I did post earlier about the stupidity of putting the temperature sensor in the back, and finding out only after the unit was installed by calling LG regarding why the ambient temperature registered so high, and only then did I learn that the sensor was in the back, and was told it should be installed with 4 inches on all sides, meaning back and sides. I noted in that earlier post, who reads the installation guide before buying the unit? I decided not to buy from a big box store such as Home Depot and spend a bit more with a smaller company in Santa Monica, and told the sales person that if I have any problems, that this brand gets a big, bad rap on the internet, that I expect them to back me up. They had their own professional installers install it, which we paid for, when Home Depot would have done it for free. I don't understand what you are saying about controls for ice/water. Ours is through the door, and we simply push a spot on the display. Are there other controls? Our ice/water through the door has been working wonderfully. I am so sorry you are having issues, and honestly, I fully expect issues. We did take out a four year extended warranty, but that is through GE. I would write a letter to Home Depot, a letter to LG, I would write letters to everybody imaginable including the Attorney General in your state, any comsumer agencies. I just did this for a problem I was having with getting collection bills from a company for someone with my same name, not my address or SS or account number, not my phone number..and only when I sent out a dozen letters did it finally end. This ordeal took two years! My biggest fear is that the lack of air circulating due to ours being in a cabinet space, although not cabinet depth, without those four surrounding inches, will either cause the compressor to fail, or somehow void the warranty. Hey, I knew what I was getting into...it was the only unit that fit our space, with come cabinet modifications, and had through the door ice and water, and I chose it over the Sears Elite model for some reason I cannot remember.

                                                                                                                                1. re: Jesdamala

                                                                                                                                  Hi Jesdamala. Maybe you'll be lucky with yours in general. I was also worried about the ventilation/compressor issue and the Home Depot guy left a message on my phone "You've got nothing to worry about...." I do need to put it all in writing to LG, Home Depot and the AG's office in Florida where I live. I am still trying to see if they will REPLACE the refrigerator because some consumer on Nextag indicated LG had redesigned this refrigerator after all the complaints flooded in about the temperature sensor. The water and ice controls on my refrigerator work through the door just like yours and they do work okay BUT they are so so finicky and fussy about how you hold your glass. Most guests can't get the water and ice to come out because they don't know the Magic Position. The bottom line on my model is that they made the unit look fabulous but it has such stupid persnicky issues of function, none of which you'd ever know looking at it in a showroom of any appliance vendor or looking at it in LG's ads and specs. Just like you said.

                                                                                                                                  1. re: Unhappywith LG

                                                                                                                                    I am not having trouble with the water/glass...and I have some tall glasses.
                                                                                                                                    I just hold it under and press a bit. Wow, redesigned now without the back sensor? I missed out on that, and mine is less than three months old, maybe only two! I would not hesitate to write any body and every one, even sending a few certified. We had an issue with a toilet purchased from Home Depot, had a plumber install it, and it constantly ran. Called HD, and was told to bring it back. Yeah, sure, so I finally reached the store manager who sent an in store plumber out, second one ran like the first, and then they ordered one for me from Kohler and are sending a guy to install it tomorrow. I just didn't give up when they said to bring it back. I would send a letter to the store manager as well as the President/CEO of HD, although they were recently sold to another company, or an agreement has been reached. Maybe I will be lucky, maybe I won't. I was warned! I don't know if it is allowed to post a link to the nextag info, but I will check out nextag to see if I can locate it. I admit, while a small issue, the sensor in the back annoys me bigtime!
                                                                                                                                    Should I have issues, I will post here about them.

                                                                                                                                    1. re: Jesdamala

                                                                                                                                      Hi Jesdamala. Here's a link to some Nextag user comments on my LG refrigerator, including mine. Hopefully yours will eke by without any major problems.

                                                                                                                                      http://www.nextag.com/LG-LFX21960ST-2...

                                                                                                                                      1. re: Unhappywith LG

                                                                                                                                        Your lips to the spirits above! I still cannot get over how stupid putting a sensor in the back is! Honestly, does anybody really need to know what the temperature of their kitchen is? Maybe for some baking?
                                                                                                                                        I didn't need that feature, but did want through the door water/ice, which we use all the time! Thanks for your good thoughts! My model is not the same as yours, I did not buy the cabinet depth and mine is white, and mine is approx. 25 cubic feet, but I am sure all have the same issues. We will see!

                                                                                                                                        1. re: Jesdamala

                                                                                                                                          Our Amana refrigerator just went on the new home we just bought. We haven't sold our other home yet and we came in with such a mess. It had to be off for about three weeks :-( We're looking for a new one with a bottom freezer. There are not many reviews out there. Since most of the appliances are owned by just a couple of companies, I guess we're kind of stuck arn't we? Just try to pick the best of the worst?

                                                                                                                                          1. re: Lilysmom

                                                                                                                                            I had very specific space, thus size, requirements. I also wanted through the door water and ice. It came down to LG or the Kenmore Elite. I didn't care for those small little compartments in front of the bins in the Kenmore. Thus, it was LG. So far, I love it! Love the bottom freezer! The only issue I have with our LG is that the ambient room temperature gauge is in the back, thus gives a false reading in the front. Their service is reputed to be horrible. I have called over a clogged ice dispenser, and the issue was solved over the phone with ease, and it was not the fault of the appliance.

                                                                                                                                            I think it does come down to space and design. These bottom freezer models with French doors are fairly new, and thus not alot of reviews for long term durability.

                                                                                                                              2. We just bought a new LG 22 c.ft. bottom-freezer,the problem is that the water line inside the frig to the door freezes even at 40 degrees. It make plenty of ice. We just use a hair dryer to warm up the plastic coil behind the left crisper drawer. Is this an on going problem?

                                                                                                                                2 Replies
                                                                                                                                1. re: Pete Schneider

                                                                                                                                  I have the 25 c. ft. model. I have not had this problem. We had some ice clog up in the dispenser and just poured some warm water through it. Only happened once. Have you called customer service? Despite people reporting that such service is not good, I would call. See what they say.

                                                                                                                                  1. re: Jesdamala

                                                                                                                                    Well this is day 3 and the water line is still freezing up and being thawed out. The inside temp is set at 42 degree and the left slide is in the middle. Now I just found out that this model LP 22 cf will be a close out model. I'm now looking at the GE Profile.

                                                                                                                                2. Hi this is all very informative. I'm looking for a particular kind of refrigerator; specifically a counter depth, french door and I'd really like an all refrigerator! Anyone out there know if such an animal exists? thanks in advance,
                                                                                                                                  b

                                                                                                                                  3 Replies
                                                                                                                                  1. re: caltexgal

                                                                                                                                    Ooooh... French door counter-depth all refrigerator? I think it's unlikely in a French door model. Here's a website for a California company that carries high end appliances and ships all over the country. Their prices are good too.
                                                                                                                                    http://www.universal-akb.com/refriger...

                                                                                                                                    It's now two years since I bought my counter depth refrigerator, and there are two things I can tell you: First ff, do NOT buy a Maytag! And second, if all counter depth refrigerators are like Maytag, they're really a little more than counter depth. Mine does not fit flat with my counters. You'll also be amazed at how much inner space you loose with a counter depth.

                                                                                                                                    If you go with a built in, then you will have true counter depth, and *maybe* you can find an extra wide "commercial" style refrigrator with double doors. I seriously thought about one with the glass doors so I wouldn't be standing with the door open thinking about what I want, then I realized I'd be giving up in-door shelves *and* condemning myself to seeing all of the leftovers. No thank you. REAL refrigerators aren't stocked with pretty strawberry gateaux on footed plates and an uncovered half of a lucious watermelon.

                                                                                                                                    The other thing I seriously thought about was undercounter refrigeration. You can get undercounter refrigerators, undercounter freezers, all sorts of good stuff. In the end, I decided that I needed three undercounter units, so that would loose cabinet space for me. Maybe your kitchen is bigger than mine.

                                                                                                                                    Good luck!

                                                                                                                                    1. re: caltexgal

                                                                                                                                      LG makes a french door, counter depth.

                                                                                                                                      1. re: caltexgal

                                                                                                                                        We bought a KitchenAid French Door model about 8 months ago. The freezer is on the bottom, so this probably won't interest you. However, we have not had any problems...yet. If I were to purchase a fridge today, I would research the drawer-style ones. I know someone who installed refrigerator drawers into her existing kitchen spaces and loves them! She has several, and they keep everything well organized. Unfortunately, I do not know what brand she bought, but I believe it was one of the big names.

                                                                                                                                      2. LG owners....PLEASE READ. Keep those doors closed!!!!!!!!!! Yes, I know the cutsie alarm goes off if the door is open, but it is very possible to have the door ajar, and no alarm goes off.

                                                                                                                                        I am saying this because yesterday I had to defrost it for THE 3RD TIME THIS YEAR!! Humidity gets in, the fan gets ice formed all around it and stops working, and food gets warm! Can you tell I am a little annoyed??? Yes, I know now that I have to slam the door shut, but ovbiously I think I am getting it closed each and every time.

                                                                                                                                        6 Replies
                                                                                                                                        1. re: sparkalina

                                                                                                                                          I am be the only satisfied owner of an LG. Only problem, discussed here, is that the ambient outside temperature is not true! My sister brought the same model as mine, top of the line, NOT counter depth, and had issues...and the company she brought it from IMMEDIATELY took it back and replaced it. New one, no issues at all. I am positively thrilled with the space, the ease of use, no icing issues, no issues at all. I took the extended warrant, as everyone should. I 'fought' for years with a side by side, getting things in and out of the freezer, constricted by a wall on one side, and honestly, everytime I take a thing in or out, I am happy!

                                                                                                                                          Perhaps I am lucky, don't know, but don't care. I am just thrilled I have a easy and thus so far fabulous French door, bottom freezer refridg that makes life easier!

                                                                                                                                          1. re: Jesdamala

                                                                                                                                            Jesdamala, can you tell me how LG is coming up so far? Any problems, other than room temp? I am looking at counter-depth and all the reviews say to remain away from LG. What LG model specifically you have, if you do not mind.

                                                                                                                                            1. re: hjr1122

                                                                                                                                              Before I purchased my Maytag, I looked at the regular one and the counter-depth one, and was amazed at how much space you loose with the counter-depth one. My daughter in law has the sub zero counter-depth and I hate it. The top shelf is very high, and you have very little space in the refrigerator. I have the Maytag french door, and love it.

                                                                                                                                              1. re: hjr1122

                                                                                                                                                Hi,
                                                                                                                                                We bought a counter-depth LG in November and haven't had any problems. It works well and fits our needs to a T. It's all good so far. The door alarm has done it's job and reminded me on those few times when I haven't quite closed the doors. Sure, it may have been easier just to swing my old fridge 'sdoor and walk away, but the LG seems to have a better seal. I think it is the 21860 model.

                                                                                                                                                1. re: hjr1122

                                                                                                                                                  I don't have the model number handy, will get it tomorrow...it is NOT counter depth, it is white as suits this old kitchen, absolutely zero issues other than the outside temperature, which annoys me and everybody else says get over it! In fact, today, we bought a new washer and had the company deliver a new filter and they put it in (same place I bought this refridg from), and there isn't a day where we do not remark how thrilled we are with this refridg. The space is amazing! We had to modify the existing cabinet to hold it, as this is an old kitchen. The left door opens against a wall, and it opens perfectly! Meaning, no issues getting things in and out, which we had with our very old side by side. The bottom freezer is simply a dream. No icing issues, unless we leave the door open too long (yes, that alarm alerts us, but we are not always 'good'. And then there is minimal ice on the things in the very front. I much preferred this to the Kenmore, which has little drawers in front of the veggie or meat bins. We were down to the Kenmore Elite and this one, and just took the chance. We have learned to always get the extended warrant. Our washer, a Maytag, lasted 3 1/2 years..what went wrong was not covered. Nothing is the same anymore, Maytag purchased by Whirlpool? Who knows who owns what anymore.
                                                                                                                                                  Who knows where they are manufactured? I would say, we bought this in July? and honestly, love it each and every day. I have called LG about a clogged ice thingy, and they told me exactly how to remedy this over the phone with no waiting on line. OF course, I have not had to call with any big issue, the ambient outside temperature is a defect in terms of design, but I am not going to make an issue out of it. I will get the model number and post tomorrow....
                                                                                                                                                  The Maytag was too tall, even modifying our cabinets the way we wanted.
                                                                                                                                                  We absolutely wanted a through the door ice/water and that was not available in many models/manufacturers. Not a day goes by where we don't use the through the door ice/water. That is a feature that is a must for us! May I add, my sister purchased the exact same in black, the first as a lemon, and was immediately replaced by the company she bought it from....the second is a dream! I will get back with the model number!

                                                                                                                                                  1. re: Jesdamala

                                                                                                                                                    My model number is
                                                                                                                                                    LFX 25960 SW
                                                                                                                                                    I think the SW refers to the color/white.
                                                                                                                                                    It clearly states inside,...and I read here or somewhere where LG tried to tell someone about clearance...but it states...
                                                                                                                                                    Minimum installation top 1 inch, back 1 inch, hinge side 1/8 inch.
                                                                                                                                                    We modified the top cabinet and the side on the right a bit...
                                                                                                                                                    I may be singing another tune in the future, but we all LOVE this refridg...
                                                                                                                                                    Our previoius side by side was horrible in terms of space and the wall on the left...and if buying today, I would do it again. In fact, my sister did...
                                                                                                                                                    in black....gorgeous! As stated, her first had issues, but where she bought it immediately sent a brand new replacement. I did not buy at a big box store. I went for a bit more money at a more, in my opinion, consumer friendly old store in Santa Monica. Not that it mattered in my case! I checked out the refridg and ordered it over the phone. I didn't want any Big Box issues, I just wanted the unit and let it go as to issues. Again, so far, other than the outside temperature, absolutely none. Again, water/ice through the door was a must.

                                                                                                                                            2. I surfed in here via a google search for french door refrigerators and have read the entire thread. I'm now even more confused as to which brand to buy...sigh. I do have a comment regarding the counter depth refrigerator issues being discussed. Several years ago a friend of mine was building a new home and she wanted a built in look without the expense. She had her base cabinets installed just far enough out from the wall to add enough depth to slide in a regular refrigerator so that it looked built in. This also gave her counter top a little added depth which she liked very much. Her contractor balked at the idea but he ended up conceding that her idea worked very well and was cost effective. Of course this only works if you're doing a full remodel, but I thought I'd just throw the idea out there for those of you that might benefit from it. She also made him build a drive through garage because she couldn't manage to back out without hitting the door frame, but that's another story :-D Thanks to everyone for all the information about refrigerators.

                                                                                                                                              1. I'm like some of the others; after reading everything, I became more confused than before. I have found out a few things that have not been mentioned before. 1) If you go on Amana's website, there is a french door ( # AF12538AEW) with ice & water in the door. Of course, it would probably have to be ordered since I haven't found anyone who has it in stock. 2) I was told by a local dealer that several Brands (like Whirlpool & Jenn-Aire) are suppose to be coming out with water & ice in the door in June.

                                                                                                                                                3 Replies
                                                                                                                                                1. re: CarolynR

                                                                                                                                                  Strange! Where do you live? I have had my Maytag, french door, with water and ice in the door for over a year, and see it and other brands all over the place! I wouldn't have anything else.

                                                                                                                                                  1. re: Mother of four

                                                                                                                                                    Yes, Maytag, Kenmore, GE, & LG all have the water/ice in the door, but not all brands have had them. Read most of the above reports & you will learn that most people chose one of these 4 brands because they wanted to have the feature of water/ice in the door. I was just trying to pass on the information that more brands were going to add this feature & that I had found an Amana already had it (according to their website).

                                                                                                                                                    1. re: CarolynR

                                                                                                                                                      The information that I have, is that all the bottom freezers are made by Anama, as they are the only factory that can make them.

                                                                                                                                                2. i bought a french door style Maytag last year from Lowes. So far I love it, have had no problems.

                                                                                                                                                  It has water and ice in the door, a night light, cleans easy, shelves adjust, and it has an alarm if the doors are open too long or not closed properly. The freezer is on the bottom which I thought I would hate but it is great. It has sliding plastic baskets in the freezer instead of the wire ones and they clean up easy and finding things are a breeze.

                                                                                                                                                  1. We bought an LG freezer on the bottom a year and a half ago. A year later everything in the freezer defrosted. The Worst Buy repairman came out and said it had a freon leak too small to detect, refilled the freon and left. Nine days later everything was defrosted again. Livid, I went to Worst Buy. They swapped it out for another brand but told us the three year warranty was now void. We now have a Whirlpool side by side. I'd prefer the bottom freezer French doors but that would mean shelling out another $400. The reason I say Worst Buy is because we spent major bucks in there the day we got our fridge (also got a flat screen tv and a dishwasher as well as other stuff I cannot think of at the moment) and had nothing but trouble from the moment after the purchase. I should have known when I had to beg for someone to sell me something but the prices were good. No more Worst Buy ever. I have come to realize the side by side is not wide enough for larger items. It's ok and I have to live with it.

                                                                                                                                                    1 Reply
                                                                                                                                                    1. re: mrsfury

                                                                                                                                                      We just got an LG french-door, with the outside water/ice feature, from Best Buy. We were getting in the market, anyway, so I went in to check them out. Found a scratch-and-dent for $1500. Bought it, set up delivery for 10 days later (giving me time to sell the old one on Craigslist,) and they showed up and got it done. It's an older house--I didn't even want to watch the installation. They didn't build 36"-wide doorways back when the house was built.

                                                                                                                                                      So far, we're quite pleased. Incidentally, we found out in the course of the transaction that Best Buy salespeople are salaried, not on commission. That may account for a less-than-optimum attitude occasionally on the sales floor....

                                                                                                                                                    2. I recently bought a refrigerator like that and it seems I wasn’t lucky at all. It broke in only 2 months and I had to take it back to the Maytag service because the guaranty was still on (were only 2 months) and the <a rel="follow" href="http://www.partstap.com/Maytag-Parts.... parts</a> you find on the market are too expensive. Now I am waiting another 2 months for them to give me back the refrigerator. So… hope you didn’t buy it from maytag!

                                                                                                                                                      1. We are in the market to buy a new fridge. Have always had a top-freezers. First I was sure about the bottom-freezer but as time has passed, I am leaning away from it and considering a side-by-side.
                                                                                                                                                        For those who have the bottom freezers, don't you find that pulling the heavy freezer door open is inconvenient? How about bending down to get something from the freezer (like ice?)
                                                                                                                                                        I have come to the conclusion that the most convenient freezer is in a top-freezer. The most convenient refrigerator is in a bottom-freezer. I am tired of bending down to find stuff under the freezer section in our GE top-freezer.
                                                                                                                                                        _____________
                                                                                                                                                        Also reading the amazing problems people are having with different brands and considering what Consumer Reports is reporting, the only acceptable brands might be Whirpool, Kitchen-Aid, Kenmore, Amana, and GE. Although some of you are not even happy with GE or Amana or Kenmore. Brands with problems seem to be led by LG followed by Maytag, Samsung, Jenn-air, Sub-Zero, etc.
                                                                                                                                                        Not much was said about Electrlux, Thermadore, and Wolf.
                                                                                                                                                        The whole thing is very discouraging. HELP!

                                                                                                                                                        8 Replies
                                                                                                                                                        1. re: BruceH

                                                                                                                                                          Last month I purchased the Samsung 28.5 cu.ft. french-door (ice dispenser-in-door). I absolutely love it! The Samsung features an "ez-open" freezer drawer; translated, the handle actually has a pull-up mechanism that makes opening the drawer substanitially easier than the competitors' fixed handle. I, too, was concerned about the ergonomics of the design and have been very pleased with its ease of use. With the freezer drawer layout, I do very little bending over (I'm 5'7"). My daily "go to" items are kept in the top pull-out section of freezer; I keep my evil ice cream and random meats in the lower section. Again, it has been a seamless (and painless) transition.

                                                                                                                                                          Consumer Reports was a riddle for me on this purchase, too. I eventually decided to go with the design I preferred with the features I needed. I decided to take internet user reviews with a grain of salt...happy consumers are out living their life and not posting about their appliance love affair.

                                                                                                                                                          Samsung has computer components in almost all of the refrigerator brands in the category I was shopping. I ventured I was getting a Samsung one way or another; and as I was drawn to their multiple LED lights, dual cooling system and outstanding deli drawer (particularly the quality of the drawer track), my choice became clear.

                                                                                                                                                          I hope this helps. As an individual who second-guesses almost every purchase, I have been blissfully happy with my decision to go french-door and to go Samsung. Never a doubt. Good luck!

                                                                                                                                                          1. re: BruceH

                                                                                                                                                            BruceH, I was interested to see this thread pop up again as looks like I may be in the market for a new fridge in coming months and ITA that it's tough to get reviews/recs that are consistent. But the really high-end stuff is out of my price range.

                                                                                                                                                            I wonder if it's worth posting a new query and seeing if there are any updated responses from people happy with what they bought recently?

                                                                                                                                                            1. re: hollerhither

                                                                                                                                                              Just a quick update for folks on this topic. Seems that import French door Fridges to North America are under investigation for not meeting there posted energuide ratings supposedly. Also, i hear that samsung fridges and or appliances are hard to get parts for as well as service is limited. I would stay with main stream brands for both parts and service. Look at Kitchenaid for a nice french door product.

                                                                                                                                                              1. re: blueman

                                                                                                                                                                blueman -- We purchased the KitchenAid French Door model about 16 months ago. While we have had no mechanical problems to date, I do not find enough high shelf space for tall bottles and pitchers. I do, however, like the two large drawers; we use one for veggies and the other for fruits. With the very large shallow pull-out drawer in the center, I find it easy to keep items organized. I do, though, find it a little inconvenient to have to open both French Doors to be able to open the large center pull-out drawer.

                                                                                                                                                                As always, there are pros and cons; with the cons, some I have been able to adjust to and others I am still finding a little inconvenient.

                                                                                                                                                                I would not purchase a stainless steel appliance again. We now have two (dishwasher and refrigerator) and I find them to be high maintenance.

                                                                                                                                                                1. re: liu

                                                                                                                                                                  Looks like we're going to go with the KitchenAid 24.8 cu ft KBF525EVWH (white). It seemed identical to the Amana AFD2535DEW, and the Amana was slightly cheaper, but the annual energy use projections varied by something like 29 kwh, and the Amana doesn't seem to be Energy Star-rated. Strange.

                                                                                                                                                                  I'm also grabbing a small-ish chest freezer, too, for bulk-type purchases and so I can keep the bowl of my ice cream maker on permanent standby...I considered keeping the old Magic Chef (from prior house owner) but I've read that the older models are so energy inefficient, not really worth the hassle. And we're purchasing from our local small appliance store, it just doesn't seem worth the hassles of Worst Buy, Sears, HD or the rest of the lot.

                                                                                                                                                                  Anyway, thanks to everyone for the incredibly informative posts. We're going to wait another month or two, keep an eye out for rebates, and for the temperature to drop, so we can store stuff outside while the new guy cools down!

                                                                                                                                                              2. re: hollerhither

                                                                                                                                                                We have a new Samsung French door, freezer on the bottom fridge and I love it! I HATED the two side by sides we've had - they both came with the houses. Then had regular fridge with freezer on the bottom. Now the FD one. The fridge space gives me room for everything - especially platters. We like to entertain and it's nice to be able to assemble some larger things ahead of time. I think freezer on the bottom is the only way to go. I read once that you go into your freezer far less than your fridge so the bending down issue is less when the freezer is below. I don't and hopefully won't have parts issues (!!!) but there is a website samsungparts.com which seems pretty comprehensive.

                                                                                                                                                                1. re: c oliver

                                                                                                                                                                  we just got a GE Profile and love it.
                                                                                                                                                                  Our old (3 years!) fridge was a side by side Kitchenaid and we had to get rid of it because of lack of shelf space.
                                                                                                                                                                  The freezer on the new one is slightly smaller than the new one, but the "man" fridge now in the cellar makes up for that.

                                                                                                                                                                  1. re: c oliver

                                                                                                                                                                    I have Friends who have the Samsung ad they think it's great too. they have had it for 3 years no issues and really like the different compartments you can set up for the different foods. I personally like the alarm that goes off if you leave the freezer open... that would have save me a few gallons of Ice Cream if our Sub-Zero had it.

                                                                                                                                                                    Have also heard great things about the GE Profile, my sister has had one for 18 months and she can't say enough about the improvement over the old side by side.

                                                                                                                                                                    Both the GE and Samsung received favorable reviews on 3LUXE:
                                                                                                                                                                    http://www.3luxe.com/category/Applian...

                                                                                                                                                              3. About a year ago we bought a GE Profile, french door, bottom freezer refrigerator, in black. We opted not to get the ice/water dispenser on the door. So far so good.

                                                                                                                                                                It took a little time to get used to the different configuration required in the frig itself - it seems to have less actual space in it than my old refrigerator. It definitely helps that we moved our old frig into the garage, just for spill-over. As for the freezer being on the bottom, MUCH more convenient for me. Of course I am 5'3", so that may have something to do with it, though my 6'1" husband has not complained once.

                                                                                                                                                                I do suggest that you bring a cookie sheet with you to the store, if you bake at all, just to make sure it will fit into any frig you are looking at. Mine will accommodate cookie sheets.

                                                                                                                                                                1. Maybe too late, but just got an Electrolux 28 cu. ft. french door a few days ago. So far, I really like it, BUT: Do not attempt crushed ice. It spits out all over the floor, more than in the cup. OK for cubed and water.

                                                                                                                                                                  Pros: Of all these style fridges, this looked sturdiest, best built. Glass shelves, drawers that have a little weight to them. And roomy! And so far, we're happy with its performance, it cooled off totally within 1 hr., took ~24 hrs. for first ice, (we were told to expect this). Has easily accessible air & water filters. Huge "deli/snack drawer." Cons noted above. Will repost if we run into any problems. I love consumer reviews!

                                                                                                                                                                  1 Reply
                                                                                                                                                                  1. re: thingygirl

                                                                                                                                                                    How is your Electrolux holding up? I am looking at the EW28BS71 (white) and the KitchenAid KFIS27CX (white). I too, am very impressed by the weight and build of the Electrolux. My concern being the water/ice problems I hear about. The sales rep at a major appliance store in New Jersey suggested I look at the KitchenAid since they have the lowest amount of complaints and service people who know what they're doing. My problem with that is, my refrigerator (KitchenAid Superba) I have now is only nine to ten years old and on its last legs.

                                                                                                                                                                  2. Hello! I am a first-time home owner - inherited the house and contents from my family. I'm going through refrigerator torture! The space for the refrigerator is smaller than most refrigerators! Current refrigerator is 66 3/8 inches, fitting snuggly in the space. All comparable frigs are an inch or more taller! Thinking of cutting into the shelf/cabinet above the frig.

                                                                                                                                                                    Question 1: Any opinions on the GE Profile French Door? I'm not sure of the model. I found one at the Sears outlet yesterday and bought it (because I have a week to cancel with full refund). It's about an inch taller. Width and depth are no problem. I really loved what I saw - pull out shelves on both freezer and frig sections, retractable frig shelves to accommodate taller items, sectioning on the door shelving was flexible, inside the frig water dispenser and an ice maker.

                                                                                                                                                                    Question 2: Should I try to work with a carpenter to make the frig work (was a GREAT price - about half of the original), or should I cancel and keep looking for one that is the right size?

                                                                                                                                                                    Question 3: I chose the 5 year warranty plan. I don't have a regular handyman, willing/able friend or guy around the house. It's about $100/year (I know - yikes!). Is that a good idea or should I cancel that and... who do I call if something goes wrong after the 90-day store warranty expires?

                                                                                                                                                                    Thanks for any and all advice!

                                                                                                                                                                    10 Replies
                                                                                                                                                                    1. re: lacajag

                                                                                                                                                                      We had the exact height issue that you're dealing with. It was quite easy to make the cabinet and door above smaller. I don't think that should effect your decision considering what a great price you got. Are you sure it's $100/year or $100 for the full five years? That sounds really expensive. I DID buy the warranty even though my husband isn't a fan of them but it a fraction of what you're quoting (I'm not at home for several weeks so can't check specifically). I'm sure you can google and find plenty to read pro and con re extended warranties. We got a Samsung so can't give an opinion on the GE. But I will say that I've never loved an appliance like I love that FD, bottom freezer one. After a year, I still hug it on occasion. Congrats.

                                                                                                                                                                      1. re: c oliver

                                                                                                                                                                        Thank you so much! I do have one person I've called for some home repair. I told him about this situation and he's going to check into the cabinet-cutting possibility. (I've been searching and searching online and have only found one full-sized frig under 68 inches! Two inches too tall. Since the one I've bought is only an inch taller, it makes changing the cabinet a more attractive, logical option.)

                                                                                                                                                                        Yes, the warranty was about $500 for five years. I know that my mom used her warranty with the current frig. Anymore, with the quality of appliances not being as good as maybe it once was, it does feel good to have some protection - but I also don't want to feel I've been taken for a ride on an inflated warranty price!

                                                                                                                                                                        1. re: lacajag

                                                                                                                                                                          Maybe this will help with warranty info:

                                                                                                                                                                          https://www.gewarranty.com/GEWarranty...

                                                                                                                                                                          Seems like you'd have to have more than one major repair for that expensive warranty to be worth it.

                                                                                                                                                                          1. re: c oliver

                                                                                                                                                                            Thank you for the link. Yes...I'm thinking I'll go ahead with the refrigerator, do what I have to do to make it fit and cancel the warranty. The warranty is close to what I'm paying for the whole refrigerator! If it's a lemon, the one-year coverage should suffice.

                                                                                                                                                                            Hope you're having a great weekend!

                                                                                                                                                                            1. re: lacajag

                                                                                                                                                                              My 2cents about GE's and warranties... We've had a GE SxS fridge for just over 5 years now. We regretted not getting the warranty: in under 6mo the compressor blew ($300) and most recently the motor that works the defrost blew meaning it iced over and eventually shut down ($250). Oh, and the ice maker only does crushed...since about 3 mo from moving in.

                                                                                                                                                                              IMHO get the warranty.

                                                                                                                                                                              1. re: maplesugar

                                                                                                                                                                                Ugh! That's awful! Guess the compressor blowing wasn't enough for the lemon law to kick in, in under a year? Was the defrost problem after your warranty expired? Did you have a warranty? What was your experience in GE honoring your coverage and getting the frig fixed? Thanks so much for sharing your experience.

                                                                                                                                                                                1. re: lacajag

                                                                                                                                                                                  Sorry no warranty or lemon law that I know of (I'm in Calgary, Canada) and yes if we'd even had a warranty it'd have been expired as this last the last problem was about 6mo past the 5 year mark.

                                                                                                                                                                                  1. re: maplesugar

                                                                                                                                                                                    So sorry to hear of the trouble you've had with your frig! Hope that's the end of the problems! Thanks again for your advice.

                                                                                                                                                                                    1. re: lacajag

                                                                                                                                                                                      You're welcome. I'm only one person though so maybe I got a bad fridge maybe not... I just think that with the repair costs being what they are the warranty might be worth it, especially since you saved on the cost of the fridge to begin with. If you want to do more research I'd suggest Consumer Reports online(requires subscription but researches and tests what they write about) and epinions.com(reviews submitted by consumers)

                                                                                                                                                                                      1. re: maplesugar

                                                                                                                                                                                        Thanks, again!

                                                                                                                                                                    2. I forgot the most important part: Thank you so much for all of your advice in the posts already! I read through all the comments while I was shopping online and that REALLY helped!

                                                                                                                                                                      1. Terrible experience!!! Bought refrigerator from Sears Outlet. Great deal. Movers came this morning. Moved out the old frig. Brought the new one - wouldn't fit through one doorway. When they tried to remove one of the frig doors so it would fit through doorway, found that screw attaching door was defective and couldn't remove it. Now a huge red-tape mess. Sears fail! Checking out Nebraska Furniture Mart. Any other suggestions: Places where you've had a good experience?

                                                                                                                                                                        Thanks, again!

                                                                                                                                                                        6 Replies
                                                                                                                                                                        1. re: lacajag

                                                                                                                                                                          Oh no!!!!!!!!!!!!!!!!!!! Poor you. I feel your pain. Our came through the door okay but getting it over (not by) the peninsula in the kitchen was a nightmare. Took three guys and me. Boo hoo. We got our at Lowe's. They were terrific and didn't even try to sell me on the most expensive one. (We got a Samsung.) Good luck..

                                                                                                                                                                          1. re: c oliver

                                                                                                                                                                            c oliver -

                                                                                                                                                                            If you see this message, how is your Samsung fridge holding up? I've read so many poor reviews lately that my head is spinning (seems like all the French Door fridges get poor reviews). We really like the Samsung models at Lowe's and they have a deal going on right now, too. Our old Amana SS is falling apart piece by piece even though it essentially runs well (other than the lights, ice maker, and water dispenser).

                                                                                                                                                                            1. re: Jen76

                                                                                                                                                                              Wow, I really apologize. I guess I missed this. Probably too late by now. I love the fridge. The icemaker had a problem though and, when the service guy came out, he commented that he couldn't believe they put such a crummy icemaker into what he thinks is a good appliance. We got ours at Lowe's with a good deal also. I could never have anything but a French door fridge after this. It's perfect for our high cooking, high entertaining household.

                                                                                                                                                                              1. re: c oliver

                                                                                                                                                                                Glad to hear you still like it! We ended up purchasing the fridge and we love it so far! I don't think we could ever go back to something other than a French Door style either. It is really a great layout for us, but I have to say, of all the models we looked at Samsung's layout was one of the nicest we saw. The space inside the fridge is just really well thought out. I especially love the bottom freezer. So far no issues with the icemakers (it has 2!) - knock on wood. Other than being really noisy when the ice drops, everything seems to be great.

                                                                                                                                                                                1. re: Jen76

                                                                                                                                                                                  LOL, it IS noisy then, isn't it? Our dogs still want to bark at it :)

                                                                                                                                                                                  1. re: c oliver

                                                                                                                                                                                    Incredibly noisy considering it doesn't drop that far! Must be the acoustics of the ice bins or something. We turn the ice makers off at night though and only really turn them on when we get low on ice, so it's really no big deal. There's only 2 of us, so we don't go through the ice very quickly.

                                                                                                                                                                        2. My husband and I debated pros & cons of the side-by-side versus the French doors. He wanted the new french door design, but I wasn't keen on bending over for all my frozen needs. I imagined lifting heavy frozen birds and hefty hams from a bent over position to my back's dismay. It reminded me of a chest-style freezer where all foods are layered on top of one another, instead of many levels of front row center items. He assured me that was not the case, saying no one would buy them if they were that inconvenient. I agreed with him. But we still bought the side by side, LG stainless :)

                                                                                                                                                                          9 Replies
                                                                                                                                                                          1. re: ladycakes

                                                                                                                                                                            Have to chime in on another SEARS disaster buying experience. Purchased a KENMORE ELITE TRIO BOTTOM FREEZER and it turns out it had a bad compressor (temp ran hot, noisy, frost in freezer, etc) after 2 weeks of use. Sears picked it up and now 8 weeks later I still have not properly been credited the money I paid. I will never buy from SEARS again. Sad as I had brought all my appliances from SEARS a couple of years ago for my new house and would say without exaggeration we were truly loyal Sears customers I will never deal with them again after this red tape chaos.

                                                                                                                                                                            1. re: coffeeluva

                                                                                                                                                                              Ugh! So sorry to hear about your experience - good to know I'm not alone or totally offbase on my feelings! They're SUPPOSED to pick up the frig tomorrow (during my garage sale - augh!!!). I opened a Sears charge with this purchase, so I'm hoping that if there's any problem with the charges, the only thing affected will be the Sears charge...I'll keep you posted. So sad to hear that the quality of Sears service has gotten so bad. They used to be known for fantastic customer service. Thanks so much for your comment!

                                                                                                                                                                              1. re: coffeeluva

                                                                                                                                                                                While I understand your frustration, many times a credit will take longer to post than a charge. Ask to speak with a supervisor and be pro-active, let them know it reflects on your shopping at Sears in the future, etc. Sometimes you have to be a squeaky well to get what you want.

                                                                                                                                                                              2. re: ladycakes

                                                                                                                                                                                That's a really good point I hadn't thought about - heaving heavy frozen food. Hmmm.... Glad you got the one you wanted! : )

                                                                                                                                                                                1. re: lacajag

                                                                                                                                                                                  I'm 62 and pretty weak :) but have no problems lifting out of the freezer. For me, something that weighs 5-8# is about as heavy as I ever have in the freezer. I think two of the arguments FOR the freezer on the bottom is (1) they're more energy efficient (heat rises) and (2) we go into our fridges far more often than we do our freezers. I'd never have anything else after a year with this one. And with the dividers and the sliding *basket* above, it's really not like a chest freezer. You'll love it. Just look for another great deal. I've had two side-by-side's and hated them more than you can imagine :)

                                                                                                                                                                                  1. re: c oliver

                                                                                                                                                                                    Thank you so much! Nebraska Furniture Mart said that there's a new LG French Door coming out in July. I might wait for that - just a couple of weeks. (I have a freezer in the garage, which is proving to be a lifesaver!) The LG looks really good (http://tinyurl.com/ouxp43), VERY similar to the GE that does not fit, and the LG should slip in easily to the space I have - it's slightly smaller than the old frig. Yay!! : )

                                                                                                                                                                                    1. re: lacajag

                                                                                                                                                                                      what is the new lg model? I looked at your link and it looked great, but no model number.

                                                                                                                                                                                      1. re: grevay

                                                                                                                                                                                        The LG model # is LFC20760SW.

                                                                                                                                                                                      2. re: lacajag

                                                                                                                                                                                        I have a friend who purchased the LG and loves it. I was told when I purchased my Maytag (and they carried the LG as well), that it's a Korean company, there have been lots of problems with them, and when he showed me several features with it that were far sturdier with the Maytag, I opted for the Maytag. I saw quite a few complaints online about the LG, but then again, saw lots of complaints about every model of refer. People tend to report their dislikes over the likes. So far I love the Maytag I got.

                                                                                                                                                                                2. My refrigerator saga continues! Progress with Sears - they came and retrieved the defective frig today. Still crossing my fingers that they follow through smoothly with their promise of no charges, but I'm hopeful.

                                                                                                                                                                                  NOW: The LG that I found at Nebraska Furniture Mart. Love it (with caution)! Salesman Phil is VERY helpful. He said that they have a black model in stock for the same price as the white and they could deliver it tomorrow!! As we were going forward with the order, we confirmed the dimensions, and the LG is 1/2 inch too tall!!! I can't believe it!

                                                                                                                                                                                  By any chance, has anyone found a french door fridge they'd recommend at a height of 66-3/4 inches or smaller??? I would much appreciate that information.

                                                                                                                                                                                  Giving NFM high ratings, though. Phil remembered me and my situation w/details. And he said he was going to do more exploring to see if his manufacturer's reps knew of anything that would fit.

                                                                                                                                                                                  I'm also going to price out cost for enlarging my space for the frig - but there's hardly any wiggle room.... Seems like such an easy task...but it's SO difficult!!

                                                                                                                                                                                  Hope everyone's having a very pleasant weekend! Take care and thanks again for all of your help, advice and support.

                                                                                                                                                                                  -Judy

                                                                                                                                                                                  4 Replies
                                                                                                                                                                                  1. re: lacajag

                                                                                                                                                                                    If you remove the *feet* on the fridge, would that give you a 1/2"?

                                                                                                                                                                                    1. re: c oliver

                                                                                                                                                                                      That's a great idea! I'll check that out. Thanks so much, again!

                                                                                                                                                                                      1. re: lacajag

                                                                                                                                                                                        It might not be such a good idea, most modern fridges have the condenser coils mounted on the bottom. They need air around them to function properly. Half an inch isn't much though, you may be able to get that just by screwing the feet in all the way.

                                                                                                                                                                                        1. re: Buckethead

                                                                                                                                                                                          Good point.

                                                                                                                                                                                  2. I just went through the search process--one thing you probably already know is that Amana, Maytag and Kitchenaid are all owned by one company, all have the same design, just different names and sometimes different prices. I purchased the Maytag in the stainless "look". I love it so far, though haven't had it too long. I got rid of my side by side which I hated since no room for either food or frozen things. This one has lots of room, was able to fit in the 33" width space I had, which many other bottom freezer models wouldn't. I paid $1699 with a $50.00 rebate and $50.00 tax credit. It doesn't have a water dispenser which I don't care about, but does have an ice maker. Unless you want to jump up to over $2000.00 in price, I think this is a good deal for a nice refer. I did first get it in black, which I was told was "matte" black. I hated it, plus they dented it on delivery, so switched it out for the stainless look which is very smart looking, easier to clean than true stainless. I don't think it's that quiet, but that doesn't bother me either since my bedroom is nowhere near the kitchen. Icemaker works fine and all the various areas in the refer that are set for different types of foods, i.e., fruits/vegetables, meats, all seem well calibrated and seem to keep the food fresher longer than my old 10 year old referigerator. When I went online to look at reviews, consumer reports, etc., just saw lots of complaining about practically every model, so just had to go with what fit in the space and looked good. I did opt for $129.00 5 year warranty which I would highly recommend to anyone purchasing any appliance. Hope this helps.

                                                                                                                                                                                    1. I own two LG French Door refrigerators. Okay, well, I own one and my boyfriend owns the other. Mine is a little newer (and better). We both have ice and water in the door. Mine has the larger opening for pitchers/tall glasses in the ice/water dispenser and has the platter keeper in the refrigerator. The only problem that we've had (him moreso than me) is that the ice tends to get stuck in the dispenser so that you have to open the door, open the icemaker, and jiggle the ice to get it to dispense.

                                                                                                                                                                                      The only other "problem" was fitting it into the spaces in our houses. I had to cut about 3/4" off of my counter to fit it in. I thought I was going to have to cut down my cabinets, but the back of the refrigerator is not as high as the front and it slid right under the cabinet. His refrigerator fit, but it's TIGHT.

                                                                                                                                                                                      In the three years that he's had his and the almost two years that I've had mine, we haven't had any other problems. I love that refrigerator!!

                                                                                                                                                                                      re: LG, in general. I also have an LG dishwasher that I've never had an issue with. Maybe if I had a problem with one of my units, I'd have a horror story to share, but luckily I haven't! I'd recommend LG appliances without hesitation.

                                                                                                                                                                                      4 Replies
                                                                                                                                                                                      1. re: Camberne

                                                                                                                                                                                        We bought an stainless steel AMANA bottom freezer two years ago for our kitchen redo. It's the WORST appliance we've purchased. It just completed it's 7th repair since purchase. The defrost keeps on breaking and we end up with a completely iced freezer and non-working frig. It's been completely re-built (all new electronic parts etc) and I think it's only lasted 6 months max before it stops working again. I would warn against any AMANA, Maytag or KitchenAid bottom freezer, stay away!

                                                                                                                                                                                        1. re: mangotango

                                                                                                                                                                                          Oh, NO! I am sorry for all your problems...no fun!

                                                                                                                                                                                          Our KitchenAid stainless steel bottom freezer with French doors is three years old now. (I am the original poster...you can see the date of the original post.)

                                                                                                                                                                                          Other than having to adapt our ways to the space offered and the different configuration from what we are used to, we have had no mechanical problems in the three years of ownership. Perhaps KitchenAid made a few good ones!

                                                                                                                                                                                          1. re: liu

                                                                                                                                                                                            Lucky you! We have the Maytag. We have had it for 3 1/2 years and have replaced the compressor keypad, mother board and ice maker to the tune of $800 and we had a service contract! I got so mad that I sent a certified letter to Whirlpool, which now owns Maytag, and they are sending me a check for $300. Not happy with just $300, as I think the refrigerator is a piece of junk. All of the parts are made in China, which said it all!!

                                                                                                                                                                                            1. re: Mother of four

                                                                                                                                                                                              We have had an LG french door/bottom freezer for 2 years now and love it! It has lots of usable space, although to put in a big stockpot you need to take out a shelf (1/2 width) to make it fit. Lucky for me I have a 2nd fridge in the garage... My neighbor has the same fridge as us, but w/ the in-door ice dispenser and she has had some trouble with that part only. I would definitely recommend this fridge!

                                                                                                                                                                                      2. Do not buy the GE. We bought all new Ge stuff after Christmas like Feb,15th went in service 3 out of 4 broken , The stove has had 5 repairs the dishwasher don't clean all the time, now th fridge took a dump and we lost all out food . GE told me to buy a cooler and some ice they will be out to fix it in a week to 10 days.

                                                                                                                                                                                        8 Replies
                                                                                                                                                                                        1. re: jeff gerding

                                                                                                                                                                                          I think buying major appliances is such a darn crap shoot these days, no matter how much research you do beforehand. We own a GE Cafe Range (going on 2 yrs old) and a GE Profile refrigerator (lmost 5 yrs old) and, knock on wood, we've never had a problem with either of them. Oh wait, I take that back. The knob collars on the range are heat-damaged. The knobs are metal but the collars apparently aren't. My dealer had them replaced for free and for now I'm just holding onto the replacements because the damage isn't very noticable. Definitely a design flaw, but other than that we've been very happy with these appliances.

                                                                                                                                                                                          1. re: flourgirl

                                                                                                                                                                                            +1
                                                                                                                                                                                            I don't know how many times someone in response says to one of these questions: it's the most reliable thing I've ever had, and someone else chimes in with their horror story. Unfortunately it's not like the old days where one just *expects* the appliance to last 30 years, as my mother and father's old maytag washing machine did.

                                                                                                                                                                                            1. re: DGresh

                                                                                                                                                                                              I remember that my parents had to replace their 30 y.o. fridge and washing machine within 6 months or so of each other. The applicance guy said "Mrs. Oliver, I don't want you to expect these new ones to last that long."

                                                                                                                                                                                              1. re: c oliver

                                                                                                                                                                                                Yep, I had the same thing said to me when replacing my washing machine and dryer (which were 17 yrs old.) And I was told by one repairman not to expect a new range to last much more than 7 yrs.

                                                                                                                                                                                                1. re: flourgirl

                                                                                                                                                                                                  Along this same line of thought, I remember back a year or two when Consumer Reports published a chart that featured the expected longevity in years of major appliances. I was amazed that many were expected not to make it to double digits; those that did were expected to die in their young teens. My, how technology has changed!

                                                                                                                                                                                                  1. re: liu

                                                                                                                                                                                                    I imagine in some ways we consumers are to blame. The guys who did my kitchen were telling me that they had just put in an extremely high end kitchen, and the owner "tossed" all their previous appliances (which were not that old), including a subzero fridge 'cause I guess it didn't "match" the new kitchen in one way or another. So many people chase after the latest feature that the manufacturers put more $ there than in making things out of something other than plastic inside.

                                                                                                                                                                                                    1. re: DGresh

                                                                                                                                                                                                      I hear about people doing stuff like this all the time. I guess a lot of people have a lot of cash to burn and the "everything is disposable" attitude that goes along with that. We don't have cash to burn and we try to be as careful as possible with our purchases. We do our best to take care of our things, as well, so that we aren't looking to constantly replace them. That kind of waste just really rubs me the wrong way.

                                                                                                                                                                                                      1. re: flourgirl

                                                                                                                                                                                                        We spend time in Brazil and it really reminds me of what a disposable society we are. They repair everything. There are guys out on the sidewalks repairing pots and pans. Shoe (and luggage etc) repair shops are packed. Of course, their labor costs are shamefully low whereas ours are the opposite. A Catch 22 it seems.

                                                                                                                                                                                        2. Love love love my new Samsung, French door, bottom Freezer! Check it out. It is fab with the drawer, door, freezer and refrig space.

                                                                                                                                                                                          1 Reply
                                                                                                                                                                                          1. re: cobk

                                                                                                                                                                                            May I ask how long have you've had it? Samsung was not very popular here among many earlier responders. Maybe quality and engineering have improved? Better customer service/repair response?

                                                                                                                                                                                          2. I love the way my Samsung French door looks and I love the room but I don't like actually having to deal with two doors instead if one. I was sorry I got it but now that I think about it I don't think a one door would have been able to open up all the way with my space limitations so I guess it's a good thing I did!

                                                                                                                                                                                            2 Replies
                                                                                                                                                                                            1. re: Erieside

                                                                                                                                                                                              We also have the double doors on our 6-year-old KitchenAid with the bottom freezer. You will get used to those doors, Erieside.

                                                                                                                                                                                              Our only issue is that we must be diligent about pushing BOTH doors shut. Sometimes, one door will shut, but the other remains a bit open. Although there is an alarm to tell us that the door is open, the alarm is not nearly loud enough if we are upstairs or in another room...and the fridge temp drops quickly with a door ajar.

                                                                                                                                                                                              1. re: Erieside

                                                                                                                                                                                                We've had the LG full-depth French door model (in-freezer ice maker, no water) for 8 years (2005), and it's never given us a single problem. My BIL bought a Jenn-Air that's identical in every way, but had problems with the wide deli drawer lid hinge breaking. Turns out he was pushing down on the lid to close it. We've always pushed the drawer in and the lid follows, zero problems. Our grandsons frequently forget to close the doors completely and we're very grateful for those door alarms!

                                                                                                                                                                                              2. DO NOT BUY GE. My seven year old SS french door died (evaporator) and it was not worth the repair bill in case another component (compressor) were to fail. Disgusting that the thing has to go to the landfill in such a short time.

                                                                                                                                                                                                I'm reading through the other posts here and the concerns about issues like capacity, the way the 'flippy thing' seal work, and ice dispensing and so on and I'm thinking we all just want something that works reliably for the long term investment. But that is too much to ask it seems.

                                                                                                                                                                                                6 Replies
                                                                                                                                                                                                1. re: neighborguy

                                                                                                                                                                                                  I'm sorry to hear about your GE, neighborguy; seven years is not long enough!

                                                                                                                                                                                                  But I have perused those charts that show when to repair vs when to toss a major appliance, and I, too, am rather frustrated that these major appliances do not last longer...as they used to.

                                                                                                                                                                                                  Our KitchenAid French door with bottom freezer is just about to celebrate its seventh year with no major repairs. I wonder how many more years...

                                                                                                                                                                                                  1. re: liu

                                                                                                                                                                                                    Many. The repair guy suggested buying a Whirlpool for value and reliability. KitchenAid is made by Whirlpool but upgraded.
                                                                                                                                                                                                    Ended up replacing with a Kenmore-branded Whirlpool model.

                                                                                                                                                                                                    1. re: neighborguy

                                                                                                                                                                                                      neighborguy, how do you like your new Kenmore/Whirlpool fridge so far?

                                                                                                                                                                                                      Is it stainless steel, French doors with freezer on the bottom?

                                                                                                                                                                                                      1. re: neighborguy

                                                                                                                                                                                                        Neighborguy can you post the model?

                                                                                                                                                                                                        1. re: neighborguy

                                                                                                                                                                                                          The fridge is #4679323. No water or ice feature. It's French door in stainless. The single swing fridge door was about $200 less.

                                                                                                                                                                                                          So far so good. A weird thing is the asymmetry of the doors -- one side is wider than the other. And the door shelves are not as efficient as the old fridge. But the important thing is that it works. Hopefully for a very long time.

                                                                                                                                                                                                          The GE Profile was better looking :(

                                                                                                                                                                                                          1. re: neighborguy

                                                                                                                                                                                                            Hi Neighborguy, is it Kenmore/MD 22 cu ft ? Thanks.

                                                                                                                                                                                                    2. I have space issues, so can't get a separate fridge and freezer - which would be my preference. So with old house space limitations, I could get the French door/bottom freezer - and I LOVE LOVE it! I had a smaller side-by-side and the freezer was pretty useless and the fridge side was hard to fit anything for parties, etc. The flexibility with shelf placement in the new fridge, and the huge freezer area, makes me very happy.

                                                                                                                                                                                                      2 Replies
                                                                                                                                                                                                      1. re: breadchick

                                                                                                                                                                                                        Did you already make your purchase, breadchick? If so, what brand/model did you buy?

                                                                                                                                                                                                        1. re: liu

                                                                                                                                                                                                          Yes. I'd love to know what you got. I'll possibly be buying one in about a year for my new retirement abode.

                                                                                                                                                                                                      2. When we movd into our current house, we got a french-door fridge. It was wonderful compared to the POS refrigerator tht was in the house, so we put that one in the garage. It had a problem in that it would get clogged up and require a defrosting (a self defrosting model, BTW) and a moving around of all that was in it. So we got rid of it, put the fairly new fridge in the garage,m and got a new fridge for thekitchen. It's also a French door model, I really can't imagine anybody wanting anything else, but of course YMMV. We have two of them in other words, and I think that's the only way to go.

                                                                                                                                                                                                        1. I HAVE A MAYTAG BOTTOM DRAWER FREEZER. WOULD NEVER PURCHASE AGAIN. I HAVE HAD NOTHING BUT PROBLEMS WITH IT. DRAWER CONSTANTLY FREEZES SHUT, THE RAILS CONSTANTLY ARE OVER ICED. HAD REPAIRED SEVERAL TIME SINCE I HAVE WARRANTY. THAN REPAIRMAN INSISTED THAT WE DAMAGED DRAWER AND VOIDED MY WARRANTY. NOW STUCK WITH FRIDGE AND NO FREEZER. WOULD NOT RECOMMEND!!!!!

                                                                                                                                                                                                          1. We have a Samsung Bottom Mount refrigerator with French Doors. It is the Best Bottom Freezer Refrigerator because it is extremely roomy and can easily fit large plates in the top refrigerator section.

                                                                                                                                                                                                            http://www.bestfridgereview.com/what-...