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sign-up troubles

david q kaplan Jun 24, 2006 04:27 AM

I signed up with my preferred name, "david kaplan", during the beta test and never got an automated email to confirm it. Now, I'm unable to log in as "david kaplan" since it was never confirmed, but "david kaplan" is now considered an unavailable screenname. How can I be "david kaplan"? Do I have to make up a new name (by adding an implausible middle initial, for instance)?

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  1. The Chowhound Team RE: david q kaplan Jun 24, 2006 04:38 AM

    We've had reported problems with Hotmail users not receiving any email from us. Other Hotmail users have had mails end up in the junk mail folder. Check your junk mail folder, and if you see us there, add chowhound.com to your whitelist. If you don't see us there, we're not sure what the problem is.

    We've reset your account, so you should be able to sign in using "david kaplan" and the address you used to sign up, and the password you used at registration. if you're still having troubles, email us at moderators@chowhound.com. If everything works, post back here so we know you are all set.

    2 Replies
    1. re: The Chowhound Team
      david kaplan RE: The Chowhound Team Jun 24, 2006 05:44 AM

      Thanks for re-setting. Looks like I'm back to "david kaplan" and don't have to add a "q" to my screenname.

      1. re: david kaplan
        Jim Leff RE: david kaplan Jun 24, 2006 05:49 AM

        I thought it was jauntier that way, myself....

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