I signed up with my preferred name, "david kaplan", during the beta test and never got an automated email to confirm it. Now, I'm unable to log in as "david kaplan" since it was never confirmed, but "david kaplan" is now considered an unavailable screenname. How can I be "david kaplan"? Do I have to make up a new name (by adding an implausible middle initial, for instance)?
We've had reported problems with Hotmail users not receiving any email from us. Other Hotmail users have had mails end up in the junk mail folder. Check your junk mail folder, and if you see us there, add chowhound.com to your whitelist. If you don't see us there, we're not sure what the problem is.
We've reset your account, so you should be able to sign in using "david kaplan" and the address you used to sign up, and the password you used at registration. if you're still having troubles, email us at email@example.com. If everything works, post back here so we know you are all set.