GE Monogram kitchen stuff--any good?

[tom philpott]

anyone have any experience with this stuff, GE's attempt to break into the Viking/Wolf stratosphere?
much obliged

[Candy]

I've had a Monogram 5 burner gas cooktop for over 14 years. It might have been one of their first. It has served me very well and I have few complaints. But, among them are the downdraft vent at the back of the cooktop is not very efficient that may be because how far the draft has to pull to get the steam and smoke out of the house. If I had known it was going to be a problem I would have put the cooktop against the wall and the sink in the island. The other problem I have had is that it is a sealed cooktop and the enamel on the burner pans has chipped quite a bit on the burners I use most and there is no way to fix them. It is almst time for a new one though and I will probably go backto Monogram again.

[tessl]

I was so excited to buy the Monogram dual fuel range with the griddle. Imagine my embarrassment when I unpacked it and had it installed in my new kitchen and I realized that it doesn't even come with a timer! No probe, no delay bake, and the the smallest oven isn't self cleaning. Yes I should have checked these things when I paid the 6k but I assumed that such a pricey "professional" range would come with every bell and whistle. It cooks wonderfully, but the convenience factors are missing - my bad.

[Gayla]

Sister's family has the GE Monogram side-by-side refrigerator. They hate it. Too shallow, doesn't hold that much.

[DGresh]

it's probably counter depth. That's the price you pay for the look of counter depth (I should know, I paid the price myself). But I don't think that's the fault of GE; it's just the way it is.

[Doreen]

I've had a GE monogram double oven for the last 11 years and I bake and roast constantly. It has worked perfectly, never a problem. I find it to be very reliable and temp. perfect.

[Keri T.]

My parents had the dishwasher and hated it. It leaked so badly you had to dry the dishes after rinsing but before putting them in (why she bothered is beyond me). I think it had other problems as well. Also, the customer service on it was terrible, they couldn't/dudn't help her at all.

[terri]

For the past two years I have had a kitchen full (built-in fridge, oven, microwave, cooktop) of the stuff, and have been very happy with it. The most striking thing has been the excellent customer service. I've called for service twice (once a hinge on the oven that probably broke in installation and once a funny noise in the fridge that seems to have all been in my head). Both times I made the appointment online, received a confirmation phone call, and then had the repair person show up right on time. They were both courteous and efficient. We're currently building a new house, and will use GE Monogram again.

[lvpinaustin]

Terri, do you know anything about the differences in the 30" monogram dbl oven vs the 30' Profile.

[btnfood]

I've worked in kitchens with Monogram wall ovens and have always found them to work exceptionally well. I was particularly impressed with their newest models.

On the other hand, the configuration of the built in refrigerators leaves a lot to be desired. The brackets that hold the shelves up really interfere with the placement of food on the shelf below.

[dmd_kc]

Coming late to the question here, but GE was so good to me on a range that I had to give them kudos. Not long out of warranty, two of my electronic ignitions died. They had a repairman out to replace them all for free -- even though they really didn't have to under the terms of the warranty. My range outcooks my mom's Thermador by a mile. The oven is much more even and the burners are faster. I'd buy anything from GE again in a heartbeat.

[avignon]

I'd like to know if anyone has the professional GE MONOGRAM rangetop and if they are happy with it? I plan on buying the side by side 48 in built in fridge, the advantium and the convection oven as well.

[scotlandyard]

I am also looking at the GE Monogram 36" Dual Fuel Range.
Any thoughts.
Anyone?

[amela]

Bumping this thread to ask Monogram double oven owners if fan noise is a consistent problem or specific to a few unfortunate owners. I would appreciate any answers as I need to buy a double oven soon and I have been given a fantastic deal on a GE Mono.

[leahren]

I have a kitchen full of Monogram appliances, all about 3 months old -- bottom freezer 36" refrigerator, 36" cooktop and downdraft, double oven and dishwasher. I love the cooktop and the ovens - they have tons of power and have done great so far.

Just after it was installed, I had a question about my dishwasher and the technician who came out was actually able to tell us that my plumber failed to properly hook up the drain pipe. He saved us many thousands of dollars by catching that mistake!

The refrigerator, however, will not hold a steady temperature. Most days, the temperature is somewhere in the mid 40s though we often go for a several day stretch where the temperature remains at 50. Once in a while, it bounces back down to 39 degrees but it rarely stays there. The freezer is usually somewhere around -20 degrees. GE has not been able to solve the problem; I have had 5 visits by 3 or 4 different technicians and no one can figure it out. We replaced the computer on the unit and that still did not solve it. My contacts with customer service have been touch and go; sometimes they are understanding and helpful and sometimes it seems like they couldn't care less and just want me out of their hair. So far, however, I still don't have a working fridge.