- Carrie Landau
I had a horrible experience at a prententious, overpriced restaurant called Moreno's on E. 18th Street. I told the maitre d' that there was a huge, dead water bug in the bathroom. A gruesome creature, lying on its back, about the size of my palm.
He sent someone to pick it up, but acted like I was annoying him. I matter-of-factly said I was surprised he hadn't apologized. He called over an equally disdainful young man; he may have been the manager but couldn't trouble himself to say so. He said I was overreacting, that it was just a small bug. These things happened all the time. He was nauseatingly patronizing. Finally, I became really angry and said it wasn't the bug that bothered me--it was their rudeness. I stalked off to the bathroom and slammed the door.
suddenly, there was a loud bang on the bathroom door. I suspected the maitre d'. And lo and behold, when I came out, he yelled at me for slamming the door.
Needless to say, we paid for our drinks and left. Although it's not my style, I reported them to the Health Department and the Better Business Bureau.
I'm a friend of a friend of Carrie's, so I know that her story's true (and, like her, I'm apalled much more by the staff's reaction than by the sighting itself), but PLEASE folks, let's not have a thread of bug-spotting messages. It's potentially libelous, since posters might have all sorts of ulterior reasons for smearing a restaurant with this sort of thing.
Also it's not appetizing!
I was amused by your bug spotting at Moreno's. I live
around the corner and go there now and again. The
quality is a bit uneven, and yes, it's a bit pricey,
but its especiallially nice on a weeknight outside in
Anyway, I saw a small mouse there and quietly reported
it to the maitre'd a few weeks ago. I received the
opposite reaction. He bought us drinks and sent over
a huge tray of just about every desert on the menu.