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Moreno's

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Carrie Landau Feb 14, 1999 08:13 PM

I had a horrible experience at a prententious, overpriced restaurant called Moreno's on E. 18th Street. I told the maitre d' that there was a huge, dead water bug in the bathroom. A gruesome creature, lying on its back, about the size of my palm.

He sent someone to pick it up, but acted like I was annoying him. I matter-of-factly said I was surprised he hadn't apologized. He called over an equally disdainful young man; he may have been the manager but couldn't trouble himself to say so. He said I was overreacting, that it was just a small bug. These things happened all the time. He was nauseatingly patronizing. Finally, I became really angry and said it wasn't the bug that bothered me--it was their rudeness. I stalked off to the bathroom and slammed the door.
suddenly, there was a loud bang on the bathroom door. I suspected the maitre d'. And lo and behold, when I came out, he yelled at me for slamming the door.

Needless to say, we paid for our drinks and left. Although it's not my style, I reported them to the Health Department and the Better Business Bureau.

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    Jim Leff RE: Carrie Landau Feb 15, 1999 12:09 AM

    I'm a friend of a friend of Carrie's, so I know that her story's true (and, like her, I'm apalled much more by the staff's reaction than by the sighting itself), but PLEASE folks, let's not have a thread of bug-spotting messages. It's potentially libelous, since posters might have all sorts of ulterior reasons for smearing a restaurant with this sort of thing.

    Also it's not appetizing!

     

    4 Replies
    1. re: Jim Leff
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      Frank Language RE: Jim Leff Feb 15, 1999 09:00 PM

      Shouldn't this be in the "Not About Food" section,
      anyway?

      1. re: Frank Language
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        mslexus RE: Frank Language Feb 21, 1999 09:19 AM

        Next time go next door to Paul & Jimmy's

        1. re: mslexus
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          Jim Felakos RE: mslexus Feb 22, 1999 12:50 AM

          I was amused by your bug spotting at Moreno's. I live
          around the corner and go there now and again. The
          quality is a bit uneven, and yes, it's a bit pricey,
          but its especiallially nice on a weeknight outside in
          the summer.

          Anyway, I saw a small mouse there and quietly reported
          it to the maitre'd a few weeks ago. I received the
          opposite reaction. He bought us drinks and sent over
          a huge tray of just about every desert on the menu.

          1. re: Jim Felakos
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            Barbara S RE: Jim Felakos Feb 23, 1999 11:37 PM

            Makes you wonder if the maitre d' is a fan of this site
            and saw the first posting in this string .....

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