Psst... We're working on the next generation of Chowhound! View >
HOME > Chowhound > Chains >
Jan 27, 2003 07:11 AM

P F Changs

  • g

Does anybody like this place??? I do for the buck its great...I must not be alone the lines and very long..went to the one in Raleigh..started taking reservations at 3;15pm...two people 38 bucks...good time..

  1. Click to Upload a photo (10 MB limit)
  1. There's one 5 minutes from my office. Believe I've been twice since it opened. Service was ridiculously slow on both occasions (took 2 hr.s for lunch). And the food was okay, but not great.

    Admittedly, not everyone in the South has the easy access to amazing and authentic Asian cuisine that ATL has. That said, I'd rather spend less and eat at a real Chinese/Japanese/Korean/Vietnamese/etc restaurant than do the upscale suburban PF Chang's experience.

    The corollary to that statement is that I do like one-of-a-kind and/or funky/inexpensive Asian fusion places. Noodle in ATL falls in that category, and I've enjoyed fusion-ish places on the left coast a lot.

    7 Replies
    1. re: ted

      When I recently ate at PF Chang's, I told the waiter that I thought $8.50 for a glass of wine was very high. He told me that "it is a 7 oz glass" Alright, I thought, I will get it. It came and I told the waiter that there were not 7 oz of wine in that glass, and he just looked at me. So I went to the bar and asked them to measure it. Guess what? It measured 4 oz. The bartender poured the other 3 oz of wine into the glass and handed it to me.
      At this point the manager came over and asked if there was a problem? I told her about getting 3 oz less of the wine I was sold. She smiled and walked away.
      Will I ever return to another PF Chang? No.

      1. re: Amy

        Good for you! There are too many rip-offs in the world of American restaurants, and too many restauranteurs who are glad to make a living by these rip-offs. In England, where I lived previously, the level of exploitation is of a whole different order, of course. There I was charged for rice -- for bread -- for tap water -- but most incredibly I was once charged for the table cloth!

        David A.

        1. re: David A.
          Tom From Raleigh

          >There I was charged for rice

          This is common in the Pacific Northwest. Go to any Asian restaurant in Seattle and you are charged for rice, and if you don't specifically order it, it doesn't come with the meal. Coming from the Southeast it took me awhile to get used to that.

          1. re: Tom From Raleigh

            what is the reasoning for that???

            1. re: gary
              Tom From Raleigh

              I guess to make more money. The main dishes are pretty much the same price as they are here, and then you have to add an extra 50-75 cents for rice. Held true at both Chinese and Thai restaurants.

              It seems odd that they don't just roll up the extra cost into the price of the main dish, as everybody I knew still ordered rice, but that's just how it is in that part of the U.S.

            2. re: Tom From Raleigh

              We have a sports talk show host in Oklahoma City that raves about P.F. Changs. We do not have one in Oklahoma City, so I went to the one in North Park Mall in Dallas. I thought it was good, but not any better than some of the asian restaurants we have here. By the way, if you ever go to Oklahoma City, most of our asian restaurants are buffets, but you can usually order from a menu and there are a few non-buffet places that are pretty good. Grand House, Lido, Dot Wo, China Court, Hunan, and House of Hunan fall into this category. I like Canton for good, inexpensive cantonese food.

              Bigray in Ok

            3. re: David A.

              I think it may be the US that is unusual. In the UK, rice is ordered separately at Chinese, Japanese, Korean and Thai restaurants.

              In Japan, you order rice separately, unless you're having a set meal of course. I don't know if it's also true about the other Asian countries mentioned above.

              Perhaps rice is ordered separate because diners may not automatically want rice with their meal. There's noodles to choose from in many Asian cuisines.

              In general, I think Americans expect a quantity of food for their money so restaurant owners just simply included the rice with the meal, whether the diner wants it or not. So, if you want noodles, for example, you have to order them separately.

              Just because a country's restaurant customs are different doesn't mean one is better than the other. Simply *different*.

              NC Penguin

        2. I love P F Changs! The lettuce wraps appetizer is unbelieveably good. I also like the lemon chicken, beef with broccoli and just about anything else we've had. But the lettuce wraps are a must!

          1. It's a damn chain, for god's sake! It completely sucks. Sure, they have some nice dishes, if you're hungry enough, but overall it's not worthy of discussion on this chowhounds board. I've been to the one in Nashville twice, and have had lousy service and food both times. Think Chinese MacDonalds, but with lousy service.

            1 Reply
            1. re: Steve Drake

              "This chowhounds board" is the chains board. Where else should PF Changs be discussed?

              I'm not a fan of chains by any means and generally avoid them, but PF Changs isn't bad.

            2. It was a Sunday night. We decided it was too late and we were feeling too lazy to cook. So, we decided to pick up something from P.F.Chang's, the famous chinese bistro, for which we strongly felt about.

              It was sometime in November 2005, when we were first introduced to P.F. Chang in Virginia. The chicken fried rice and Double-pan fried noodles were the best, we had ever tasted. It was then that we had made it our frequent joint.

              Our previous visit to P.F.Chang's by the riverside mall,Bergenfield, NJ, wasn't a pleasant one. Neither was yesterday's visit. It had been almost a year since, we last visited P.F. Chang. Back then, we thought it had opened newly and the staff was inexperienced when it came to serving the customers. So we gave them a benefit of doubt and gave ourselves time to revisit the restaurant.

              We picked up the take-out menu last night and ordered a serving of crab wontons, Singapore Street Noodle and an order of Double-pan fried noodles with chicken. It seems that the lady who took our order was in a rush to catch a flight. As soon as we placed our order, she hung up the phone, without even letting US ask - 'How much time would it take?'. Nevertheless, patiently we called back again and learnt that it would take them about 20 minutes. My spouse requested the noodles to be packed separately from the sauce, as it would become soggy by the time we reached home. Thereafter, we went for a drive and returned in about 20 minutes to pick up the goods. All excited about devouring sumptuous food made me drool all the way back home.

              The appetizer crab wontons were definitely delicious. But when it came to main course, apparently, it failed to meet our expectations miserably. To my spouse's dismay, the noodles and the sauce were not packed separately and as expected it had become soggy. That was just the beginning. For some reason, both the dishes were way too salty. It seems the chef was too liberal with salt. I never like to waste food. So I ate mine with hints of hot-oil.

              My spouse was completely dis-satisfied with the food. She stopped eating after two bytes. She said, "I can't take it anymore". She was so unhappy that she called manager and told her about the food. Although, the manager was willing to substitute with another order for no-extra charge or a gift certificate, the damage had been done.

              The appetite was killed by an extra dash of salt. Our expectations were crushed and soaked. We hope that this joint takes a hint and improves its services and quality in future.

              1. I know a lot of people that like this place but I don't see the huge appeal. Their lettuce wraps aren't bad but I find the main courses just ok and the food overpriced.